Job summary
East and Central Brighton PCN
consists of 9 GP practices generally covering the Whitehawk, Woodingdean, Queens
Park, Kemptown, Hanover and Lewes Road areas of Brighton. The Primary Care
Network provides and supports health services across the neighbourhood.
The
role of an East & Central Brighton (ECB) PCN HCA is to work within the
multi-disciplinary PCN frailty team to ensure a coordinated approach to safe,
effective, person & family centred care across the ECB area, and make
timely onward referral to other professionals and agencies. This role initially will support patients identified under the Cardiovascular Disease (CVD) Project, focusing on tasks such as phlebotomy, recording blood pressures, weight and height measurements .
A full, clean driving licence and access to a car is essential as home visits around East & Central Brighton are required.
Main duties of the job
- The HCA will initially support patients identified under the Cardiovascular Disease (CVD) Project, focusing on tasks such as phlebotomy, recording weight and height measurements, and taking blood pressure readings.
- The HCA will be line-managed by the Patient Engagement Team Lead, while their clinical skills and development will be overseen by a Nurse Specialist.
- Following the completion of the CVD Project (a one-year initiative), the HCA will continue to support the delivery of the wider PCN team initiatives.
- The HCA will undertake tasks and duties delegated by suitably qualified and regulated professionals.
- Collaboration with both the CVD Project team and the Patient Engagement Team is essential to meet the comprehensive needs of the patients.
About us
East and Central Brighton Primary Care Network supports 9 GP practices in the city centre and beyond. We have a population of over 70,000 patients and our GP practices support some of the most deprived communities in our city. At present, the PCN team consists of pharmacists, social prescribers, care co-ordinators, patient engagement workers, mental health practitioners / support workers and paramedics, staffing several multi-disciplinary teams. The Frailty and Community Outreach teams consist of nursing, nursing associates, occupational therapists, and a physiotherapist allowing for seamless and comprehensive care in the community.
The PCN is innovative and creative and constantly thinking about how we can contribute to improving the health and wellbeing of our population. We work with a number of charities and are just beginning to think about how we can embed ourselves in community centres.
The PCN team is currently based in an office at central Brighton but individual staff members establish working patterns that meet the requirements of role, working at home, in GP practices or in the community as appropriate.
Job description
Job responsibilities
- To work
effectively as a team member in providing and facilitating a high standard of
nursing, social and rehabilitative support.
- Under the supervision
of a qualified clinicians, participate in planned treatment activities taking
account of the fluctuating needs of the patient.
- To undertake
nursing tasks, including phlebotomy, weight and height recording, blood
pressure monitoring, as required under the direction of a qualified clinician.
- To undertake further
training to gain skills and knowledge in specific clinical areas e.g.
hypertension, MUST.
- Contribute to the development of clinical guidelines, agreed
policies protocols and procedures ensuring these are embedded within the
service and communicated to relevant personnel.
- To recognise the importance of safeguarding procedures within the
project, and to ensure that any concerns, disclosures or allegations of abuse
are immediately and correctly reported.
- To embed equality, diversity and inclusion best practice into all
aspects of work.
- To work to the requirements of the organisations quality
standards, and other service-specific quality accreditations as required,
abiding by organisational ethos and principles
- To attend and participate in regular supervision, appraisals,
training and other internal meetings.
- Flexible to work out-of-hours as required according to service
needs and demands.
- Undertake additional duties as requested by the PCN executive
board appropriate to the stated job purpose and skills. The above list of main
tasks in this job description should, therefore, not be regarded as exclusive
or exhaustive.
Job description
Job responsibilities
- To work
effectively as a team member in providing and facilitating a high standard of
nursing, social and rehabilitative support.
- Under the supervision
of a qualified clinicians, participate in planned treatment activities taking
account of the fluctuating needs of the patient.
- To undertake
nursing tasks, including phlebotomy, weight and height recording, blood
pressure monitoring, as required under the direction of a qualified clinician.
- To undertake further
training to gain skills and knowledge in specific clinical areas e.g.
hypertension, MUST.
- Contribute to the development of clinical guidelines, agreed
policies protocols and procedures ensuring these are embedded within the
service and communicated to relevant personnel.
- To recognise the importance of safeguarding procedures within the
project, and to ensure that any concerns, disclosures or allegations of abuse
are immediately and correctly reported.
- To embed equality, diversity and inclusion best practice into all
aspects of work.
- To work to the requirements of the organisations quality
standards, and other service-specific quality accreditations as required,
abiding by organisational ethos and principles
- To attend and participate in regular supervision, appraisals,
training and other internal meetings.
- Flexible to work out-of-hours as required according to service
needs and demands.
- Undertake additional duties as requested by the PCN executive
board appropriate to the stated job purpose and skills. The above list of main
tasks in this job description should, therefore, not be regarded as exclusive
or exhaustive.
Person Specification
Personal Development
Essential
- 1. Take responsibility for own developmental learning and performance, including participating in supervision.
- 2. Ability to reflect and critically appraise own performance.
- 3. Demonstrates self-development through continuous professional development activity.
- 4. Identify the risks involved in work activities and undertake them in a way that manages the risks
- 5. A commitment to support the delivery of the best possible service to a diverse inner city population.
- 6. Willingness and ability to undertake any training required to carry out the role effectively and safely.
Experience
Essential
- 1. Experience of working in health care settings with a range of client groups.
- 2. Experience of working within a multi-disciplinary team.
- 3. Basic first aid knowledge.
- 4. Independent Phlebotomy skills, Patient Health Checks, Blood Pressures.
Desirable
- Experience with Systm1 or EMIS.
Communication Skills and Expectations
Essential
- 1. To report effectively to the team on patients progress and performance in relation to the patient.
- 2. Ability to relate to local people with a positive and non-judgemental approach.
- 3. To build professional rapport with patients
- 4. Communicate effectively with patients and carers, recognising their needs for alternative methods of communication
- 5. The ability to communicate clearly and effectively with a wide range of individuals, both verbally and in writing.
- 6. A friendly and approachable manner, with good people skills, showing care and empathy.
- 7. The ability to cope with occasional exposure to challenging behaviour, distressing circumstances or emotional events.
- 8. The ability to work positively as a member of a busy team.
- 9. A conscientious approach and the commitment to working in an adaptable and flexible manner.
Qualifications
Essential
- We expect that you hold a level 2 health related apprenticeship or other vocational qualification, and that you hold or are willing to work towards a level 3 apprenticeship or equivalent.
Desirable
Working Relationships
Essential
- 1. Happy working within a multi-disciplinary team.
- 2. To recognise and understand the roles and responsibilities of individuals working in the primary health care teams.
- 3. Be aware of the legal issues pertinent to the role of a HCA and limitations of practice.
- 4. Be aware of and, if appropriate, assist in current clinical audit.
- 5. Work with colleagues in the team on the development of current and new services and other initiatives.
- 6. Deal with requests from patients and clinical staff for health information leaflets.
- 7. Participate in organisational activities that create opportunities to improve patient care.
Other Essential Criteria
Essential
- 1. Have a full, clean driving licence and access to a car to enable multiple home visits in a day.
- 2. Ability to travel within the requirements of the role.
Skills & Abilities
Essential
- 1. Proficient IT Skills
- 2. Independent Phlebotomy skills, Patient Health Checks, Blood Pressures
- 3. Basic first aid knowledge
- 4. Health and safety awareness
- 5. Provide and receive sensitive information
- 6. Use appropriate infection control procedures
- 7. Physical dexterity with the confidence to carry out clinical procedures (e.g. phlebotomy, blood pressure measurement).
- 8. To ensure up to date written and electronic records and activity data are maintained in accordance with professional standards and are used for the purpose intended.
Person Specification
Personal Development
Essential
- 1. Take responsibility for own developmental learning and performance, including participating in supervision.
- 2. Ability to reflect and critically appraise own performance.
- 3. Demonstrates self-development through continuous professional development activity.
- 4. Identify the risks involved in work activities and undertake them in a way that manages the risks
- 5. A commitment to support the delivery of the best possible service to a diverse inner city population.
- 6. Willingness and ability to undertake any training required to carry out the role effectively and safely.
Experience
Essential
- 1. Experience of working in health care settings with a range of client groups.
- 2. Experience of working within a multi-disciplinary team.
- 3. Basic first aid knowledge.
- 4. Independent Phlebotomy skills, Patient Health Checks, Blood Pressures.
Desirable
- Experience with Systm1 or EMIS.
Communication Skills and Expectations
Essential
- 1. To report effectively to the team on patients progress and performance in relation to the patient.
- 2. Ability to relate to local people with a positive and non-judgemental approach.
- 3. To build professional rapport with patients
- 4. Communicate effectively with patients and carers, recognising their needs for alternative methods of communication
- 5. The ability to communicate clearly and effectively with a wide range of individuals, both verbally and in writing.
- 6. A friendly and approachable manner, with good people skills, showing care and empathy.
- 7. The ability to cope with occasional exposure to challenging behaviour, distressing circumstances or emotional events.
- 8. The ability to work positively as a member of a busy team.
- 9. A conscientious approach and the commitment to working in an adaptable and flexible manner.
Qualifications
Essential
- We expect that you hold a level 2 health related apprenticeship or other vocational qualification, and that you hold or are willing to work towards a level 3 apprenticeship or equivalent.
Desirable
Working Relationships
Essential
- 1. Happy working within a multi-disciplinary team.
- 2. To recognise and understand the roles and responsibilities of individuals working in the primary health care teams.
- 3. Be aware of the legal issues pertinent to the role of a HCA and limitations of practice.
- 4. Be aware of and, if appropriate, assist in current clinical audit.
- 5. Work with colleagues in the team on the development of current and new services and other initiatives.
- 6. Deal with requests from patients and clinical staff for health information leaflets.
- 7. Participate in organisational activities that create opportunities to improve patient care.
Other Essential Criteria
Essential
- 1. Have a full, clean driving licence and access to a car to enable multiple home visits in a day.
- 2. Ability to travel within the requirements of the role.
Skills & Abilities
Essential
- 1. Proficient IT Skills
- 2. Independent Phlebotomy skills, Patient Health Checks, Blood Pressures
- 3. Basic first aid knowledge
- 4. Health and safety awareness
- 5. Provide and receive sensitive information
- 6. Use appropriate infection control procedures
- 7. Physical dexterity with the confidence to carry out clinical procedures (e.g. phlebotomy, blood pressure measurement).
- 8. To ensure up to date written and electronic records and activity data are maintained in accordance with professional standards and are used for the purpose intended.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
East and Central Brighton Primary Care Network
Address
Blenheim House, 119-120
Church Street
Brighton
East Sussex
BN1 1UD