Job responsibilities
Primary
Duties
Works
closely with the speciality leads and nursing team to ensure day to day
operational management of the designated specialties.
In
collaboration with the Senior Management Team ensure the operational delivery
of services; leading and effectively implementing change management initiatives
to improve service provision.
To work
with the Senior Management Team to ensure that within all specific work areas
all local and national performance targets and objectives are met.
Makes
judgements involving complex facts or situations requiring analysis,
interpretation and the comparison of a range of options resulting in differing
expert opinions and conflict, e.g. managing clinical risks, agreeing strategies
to meet patient access targets, changing working practices.
Assisting
with the development, monitoring and delivery of business and service plans in
line with Business and National policies and targets.
Ensures
administration processes support efficient patient pathways.
To effectively and
efficiently administer and maintain accurate data within all relevant IT
systems. The systems could include PAS Patient
Administration System, and or other local IT systems that record essential
clinical and personal information about patients databases, internet, and
email.
To
identify and escalate any perceived risks to the delivery of the agreed
standards or other performance measures.
Work with
the Senior management Team Operational Support officer to ensure relevant data
submissions are validated and submitted within required timescales.
Works in
partnership with organisation colleagues and other organisation Teams and
external agencies to ensure high quality patient care is delivered within Business
frameworks and that the Businesss short to medium term objectives are
delivered.
Delegated
responsibility for the management of resources -human resource, estate,
financial.
Deputises
for the Assistant Director, as directed.
Leadership
Support effective team working within the
specialty and across the organisation .
Leads and
motivates staff in the delivery of quality patient care across complex clinical
and business environments and services.
To ensure
delivery of the Businesss appraisal system within the defined areas of
responsibility.
Assists in disciplinary and grievance processes
including investigations.
Service Development
Contributes
to the service development agenda by identifying and assessing strategic
options e.g. service redesign; capacity and demand management; financial
planning and quality improvement.
Works as
part of the Senior Management Team to identify proposals which support the
delivery of the Businesss strategic objectives.
Assisting
with the development of business cases whether for changes to service, new
equipment or new posts which impact in the specialty or across the organisation.
Participates
in the organisations involvement of patients and representative groups in
service planning and development.
Understands
RTT and Cancer waiting lists, to support the delivery of key constitutional
standards.
Assists
the Assistant Director in the development and monitoring of Service Level
Agreements for services provided by or to other Organisations.
Contributes to Business wide activities taking a
lead responsibility for selected pieces of work
Operational and Performance Management
Manages
the integration of a variety of resources to deliver patient pathways and agreed
targets
Assists in
the development of and monitors activity plans for the organisation, making
adjustments as necessary.
Assists
with policy development across the organisation relevant to local area e.g.
Operational Resilience, Winter Plan, National Service Frameworks.
Assists in
the identification of information needs of the organisation and ensures the
accuracy and use of information related to patient processes.
Ensures the local implementation of Business
policies and procedures.
Produces reports and proposals, including spread
sheets, some of which are complex and involve bids for additional funding from
Commissioners.
Governance
and Quality
Support
the Specialty Lead and Matron to ensure that quality standards for the
Specialty are implemented, including the monitoring of performance, quality
assurance and implementation of audit procedures and complaints procedures.
Support
the Specialty Lead and Nursing Team in the delivery of risk management and
governance processes.
Participates appropriately in the investigation
of complaints.
Ensures that all patient and service related
policies are implemented.
Undertakes
audit work to facilitate service improvement and collates and presents research
results to the organisation Management Team.
Financial Management
Monitors
agreed budgets to ensure the efficient and effective use of such resources and
the achievement of all financial targets.
