Job summary
We are a dynamic PCN based in Nottingham City, comprising of 3 member practices, with approximately 34,000 patients. We are committed to providing excellent care for our patients, as well as support for our staff.
We are excited to be able to offer this opportunity for a PCN Care Coordinator (Safeguarding Support) to work closely with practice managers, safeguarding leads, clinicians, and external safeguarding agencies to ensure safe, effective, and consistent safeguarding processes are embedded within the PCN.
The post holder will also support PCN service delivery, project work, and personalised care in line with the NHS Long Term Plan and PCN Directed Enhanced Service requirements in our new, on-the-day, minor illness hub based at the same building as one of the member practices. Patients with minor illnesses needing an on-the-day, face-to-face assessment, will be booked in by the member practices according to agreed protocols.
This job description is designed to provide an outline of the role and responsibilities. It is not exhaustive and may be subject to review along with PCN objectives.
Main duties of the job
The PCN Care Coordinator (Safeguarding Support) will provide coordination, administrative and safeguarding support to the Primary Care Network (PCN) . The role combines the functions of a Care Co-ordinator with dedicated responsibilities for safeguarding children and vulnerable adults.
The role requires excellent organisational skills, strong safeguarding awareness, and the ability to work both autonomously and as part of a multidisciplinary team. Must be able to work on the days that the three practices held there safeguarding MDT meetings .
About us
Formed in 2016, NCGPA is a vibrant GP federation supporting over 30 practices across Nottingham, serving more than 400,000 patients.
We champion collaboration, resilience, and innovation in general practice, sharing expertise and resources to help our teams thrive. From our city-centre hub, we run practices, support PCN teams, and deliver city-wide services.
Our mission is rooted in person-centred care, tackling health inequalities, and nurturing a sustainable workforce. With a caring ethos and ambitious vision, we're proud to support Nottingham's diverse communities and create a brighter future for primary care.
Find out further information by visiting our website https://www.ncgpa.org.uk/who-are-we/
Job description
Job responsibilities
Ensure safeguarding policies and procedures are up to date and aligned with national and local guidance.
Ensure safeguarding policies and procedures are up to date and aligned with national and local guidance.
Facilitate effective safeguarding multidisciplinary team (MDT) meetings, including intelligence gathering, documentation of decisions, and monitoring actions.
Support the preparation and submission of safeguarding reports for local authorities, child services, and other statutory bodies.
Assist practices in responding to statutory information requests (e.g., section 42 enquiries, case reviews).
Promote awareness of safeguarding referral pathways, including Early Help, MARAC, MAPPA, domestic abuse services, and victim support services.
Maintain and update a vulnerable patient register across the PCN.
Support practices in achieving CQC safeguarding compliance.
Provide advice and support on recording and coding safeguarding information within patient records.
Job description
Job responsibilities
Ensure safeguarding policies and procedures are up to date and aligned with national and local guidance.
Ensure safeguarding policies and procedures are up to date and aligned with national and local guidance.
Facilitate effective safeguarding multidisciplinary team (MDT) meetings, including intelligence gathering, documentation of decisions, and monitoring actions.
Support the preparation and submission of safeguarding reports for local authorities, child services, and other statutory bodies.
Assist practices in responding to statutory information requests (e.g., section 42 enquiries, case reviews).
Promote awareness of safeguarding referral pathways, including Early Help, MARAC, MAPPA, domestic abuse services, and victim support services.
Maintain and update a vulnerable patient register across the PCN.
Support practices in achieving CQC safeguarding compliance.
Provide advice and support on recording and coding safeguarding information within patient records.
Person Specification
Essential
Essential
- oNVQ Level 3 or equivalent qualification / experience in health or care.
essential
Essential
- oExperience of working in health or social care settings, with direct patient/service user contact
- oKnowledge of safeguarding processes for children and adults.
- oStrong organisational skills, including planning, prioritisation and minute-taking
Desirable
- oExperience of working in primary care or within a PCN.
- oExperience of coordinating or chairing MDT meeting
- oAbility to audit and monitor compliance with safeguarding standards
- oKnowledge of MARAC, MAPPA, MASH and Early Help referral pathways.
- o Experience producing safeguarding or case review reports.
Person Specification
Essential
Essential
- oNVQ Level 3 or equivalent qualification / experience in health or care.
essential
Essential
- oExperience of working in health or social care settings, with direct patient/service user contact
- oKnowledge of safeguarding processes for children and adults.
- oStrong organisational skills, including planning, prioritisation and minute-taking
Desirable
- oExperience of working in primary care or within a PCN.
- oExperience of coordinating or chairing MDT meeting
- oAbility to audit and monitor compliance with safeguarding standards
- oKnowledge of MARAC, MAPPA, MASH and Early Help referral pathways.
- o Experience producing safeguarding or case review reports.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.