Bank Health Care Assistants

Job description

Job responsibilities

Post: Health Care Assistant

Accountable to: Community Services Manager

Job Purpose:

Under the direction and supervision of registered staff, to maintain and support the highest standards of care, to ensure that a high-quality service is provided to all patients, their families and carers.

Responsibilities:

1. Clinical

To ensure statutory obligations are met that are relevant to the clinical area.

To ensure quality standards are maintained to provide the highest standards of holistic care.

To maintain and support the provision of assessment, planning, implementation, and evaluation of nursing care, within the limits of your qualifications and under the supervision of qualified staff.

Work to the agreed models of care and work allocation.

Escalate any clinical or non-clinical incidents to the nurse in charge, and complete incident documentation via Sentinel. Assist with investigations and risk assessments as appropriate.

2. Professional

To understand and work within the Health and Social Care Act 2008, and PT business plan and philosophy.

Work as part of the multidisciplinary team, providing holistic care to patients, their families and carers.

Deliver a safe and high standard of care in accordance with Phyllis Tuckwell policies, guidelines.

Where appropriate and under the supervision of qualified staff, provide information and support to patients, carers and relatives.

Maintain effective relationships with colleagues.

To maintain accurate, legible and contemporaneous records on all patients, to ensure documentation meets agreed PT standards and adheres to Caldicott Guidelines.

3. Managerial

To work in accordance with the PT Fire, Health and Safety and Governance policies.

To effectively maintain and support the clinical area and monitor resources, including clinical supplies and equipment.

To ensure a team environment is maintained by developing effective relationships and being considerate towards colleagues, so as to create a team spirit and provide personal support.

Manage your own time effectively to meet PT aims and objectives.

4. Training and Development

Team

Maintain and support the professional development and safe practice of others through peer support, leadership, supervision and teaching.

Personal

Maintain up-to-date knowledge of PT guidelines, policies and procedures.

To identify and develop own knowledge and clinical skills, through continual professional development, clinical supervision, discussion with other members of the MDT, and through PT Annual Appraisal Process.

5. Research

Participate in research and audit within the PT environment.

Assist in implementing the findings of evidence-based practice.

6. Safeguarding, Equality, Diversity and Inclusion

Role holders are required to understand your responsibilities in the safeguarding context, ensuring that Phyllis Tuckwell reduces the risk of harm or abuse of adults and children at risk.

Role Holders must:

Adhere to Phyllis Tuckwells Safeguarding Policy (held on the NEST), which supports the local authoritys multi agency safeguarding policy, the law (Care Act 2014) and Mental Capacity Act 2005 (including Deprivation of Liberty Safeguards).

Inform the appropriate Phyllis Tuckwell professional where there is concern that an adult or child may be at risk of harm, abuse, or neglect.

Phyllis Tuckwell is committed to an Equal Opportunities approach, valuing, and respecting everyone as individuals, with diverse opinions, cultures, lifestyles, and circumstances.

This job description is underpinned by Phyllis Tuckwells philosophy, culture, and core values, which actively embrace diversity and inclusion and promotes total team spirit.

Person Specification

Qualifications

Essential

• Has NVQ / QCF / Regulated Qualifications Framework (RQF) / City & Guilds level 2 or above
• Evidence of undertaking health care courses or other life skills
• Care Certificate /willing to undertake

Quality

Essential

• Commitment to providing high quality, individualised holistic care to patients and their relatives / carers
• Demonstrates competence in fundamental health care duties
• Demonstrates an understanding of the importance of Health and Safety and clinical governance
• Demonstrates an awareness of patient confidentiality and the principles of information governance
• Demonstrates an understanding of the importance of PT policies and procedures

Team Working

Essential

• Ability to work as part of a team and be willing to learn and take directions from others
• Has an understanding of multidisciplinary team working
• Ability to show interpersonal sensitivity to others
• Good attendance and punctuality record
• Flexible approach

Relationships and Communication

Essential

• Good communication and interpersonal skills
• Empathy and compassion
• Demonstrates a caring approach
• Ability to write in a clear and legible form
• Understand the importance of reporting any changes in a patients care to colleagues

Computer Skills

Essential

• Be in possession of basic IT skills e-mail and internet usage and a willingness to increase IT skills

Experience

Essential

• Evidence of care skills from working in a care home, patients own home, or hospital setting
• Understanding and experience of caring for dying patients with progressive diseases

Self Management & Leadership

Essential

• Demonstrate ability to work unsupervised as appropriate, under the direction of a RN
• Enthusiasm and is proactive
• Ability to cope with stressful situations
• Self-awareness and coping strategies
• Openness to learn

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Phyllis Tuckwell Memorial Hospice Ltd

Address

Phyllis Tuckwell Hospice Care

Gill Avenue

Guildford

Surrey

GU2 7WW

Employer's website

https://www.pth.org.uk/ (Opens in a new tab)