South Tyneside Integrated Care Limited

Care Advocate

Information:

This job is now closed

Job summary

We are looking to recruit a Care Advocate to join us at Haven Court. You will hold an NVQ level 2 in Health & Social Care and have experience working in the care of older people and those with dementia.

About the Home: We are an innovatively designed and purpose-built, Nursing Home. We specialise in residential and nursing care, dementia care and re-enablement. We aim to provide the highest quality of health and social care services to residents who live across South Tyneside. We are conveniently located on Harton Lane, South Shields.

https://www.havencourt.co.uk/

Main duties of the job

You will have practical experience of implementing person centred care and have effective communication and problem solving skills. You will be caring and compassionate in your approach, be able to work calmly under pressure and have a strong commitment to respecting the rights of the residents at all times.

You will be flexible to meet the needs of the service and be able to meet the requirements of the shift pattern which includes a combination of long days, earlies, lates and rotation onto nightshift. The roster covers 7 days of the week, 24 hours per day. Full time, part time and flexible working is available. Your training and developmental learning needs will be supported.

predominant nightshift roster would be considered

About us

Join our team and make a difference every day We believe that its the people who make our home truly happy, so if you have a passion for delivering outstanding care or are someone who would enjoy helping our residents to live happy and fulfilling lives, then we want to hear from you.

Our staff play an integral role in the lives of our residents and their families and are the most vital members of our team. You will share our passion for putting the needs and wellbeing of our residents first, finding new ways to enrich our service provision and delivering outstanding care.

In return we will give you superb support on every level to ensure your success. We will provide robust operational and clinical support, assist with personal and professional development and training, and provide you with top-class resources to help you make a difference every day.

At Haven Court we take a compassionate approach to care. We provide a range of health and social care services including; residential and nursing care, palliative care and end of life, dementia care and re-enablement.

Our team aims to provide care for residents that is safe, effective and responsive. The residents welfare, happiness and dignity is our number one priority.

Haven Court opened in August 2016 and is a wholly owned subsidiary of South Tyneside and Sunderland NHS Foundation Trust.

Details

Date posted

08 September 2023

Pay scheme

Other

Salary

£22,255 a year pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

L9155-HCNM-0723-64-1

Job locations

Haven Court

Harton Lane

South Shields

NE34 0PL


Job description

Job responsibilities

As a Care Advocate, the postholder will provide direct, individualised care to service users, promoting a caring environment for through high standards of professional practice that will be conducive to the needs of the individuals, their carers and families.

The postholder will ensure that each service user receives care appropriate to their individual needs and implement and exceed the requirements of the standards agreed, legislative requirements, and relevant regulations and in line with accepted best practices and company Policies and Procedures.

FOR FULL JOB DESCRIPTION SEE ATTACHMENT

Job description

Job responsibilities

As a Care Advocate, the postholder will provide direct, individualised care to service users, promoting a caring environment for through high standards of professional practice that will be conducive to the needs of the individuals, their carers and families.

The postholder will ensure that each service user receives care appropriate to their individual needs and implement and exceed the requirements of the standards agreed, legislative requirements, and relevant regulations and in line with accepted best practices and company Policies and Procedures.

FOR FULL JOB DESCRIPTION SEE ATTACHMENT

Person Specification

Qualifications

Essential

  • Maths and English at level 1 or above (GCSE A E or equivalent).

Desirable

  • NVQ Level 2 qualification in health and social care / customer care or equivalent in any subject.

Other requirements

Essential

  • Ability to work flexibly to meet the needs of the service
  • Ability to work independently or as part of a team, within a multi-agency framework
  • Able to work various shift patterns

Experience

Essential

  • Substantive customer services experience or experience of working in a caring role (paid or unpaid)

Skills and Knowledge

Essential

  • Ability to communicate messages and instructions accurately to colleagues, both verbally and in writing.
  • Demonstrate good customer care skills and the ability to communicate effectively with the Multidisciplinary team, patients, carers and visitors.
  • Basic skills of empathy and reassurance.
  • Basic keyboard and IT skills.
  • Willingness to complete Competency Based Assessments and a Portfolio of evidence, in order to achieve the Care Certificate and any other training related to this role.

Physical Skills

Essential

  • Ability to assist patients to move, as per Haven Courts Moving and Handling Policy
Person Specification

Qualifications

Essential

  • Maths and English at level 1 or above (GCSE A E or equivalent).

Desirable

  • NVQ Level 2 qualification in health and social care / customer care or equivalent in any subject.

Other requirements

Essential

  • Ability to work flexibly to meet the needs of the service
  • Ability to work independently or as part of a team, within a multi-agency framework
  • Able to work various shift patterns

Experience

Essential

  • Substantive customer services experience or experience of working in a caring role (paid or unpaid)

Skills and Knowledge

Essential

  • Ability to communicate messages and instructions accurately to colleagues, both verbally and in writing.
  • Demonstrate good customer care skills and the ability to communicate effectively with the Multidisciplinary team, patients, carers and visitors.
  • Basic skills of empathy and reassurance.
  • Basic keyboard and IT skills.
  • Willingness to complete Competency Based Assessments and a Portfolio of evidence, in order to achieve the Care Certificate and any other training related to this role.

Physical Skills

Essential

  • Ability to assist patients to move, as per Haven Courts Moving and Handling Policy

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

South Tyneside Integrated Care Limited

Address

Haven Court

Harton Lane

South Shields

NE34 0PL


Employer's website

https://www.havencourt.co.uk/ (Opens in a new tab)

Employer details

Employer name

South Tyneside Integrated Care Limited

Address

Haven Court

Harton Lane

South Shields

NE34 0PL


Employer's website

https://www.havencourt.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Matron

Sarah Sasmazer

sarah.sasmazer@nhs.net

01914045500

Details

Date posted

08 September 2023

Pay scheme

Other

Salary

£22,255 a year pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

L9155-HCNM-0723-64-1

Job locations

Haven Court

Harton Lane

South Shields

NE34 0PL


Supporting documents

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