Job summary
An exciting
opportunity has arisen for a housekeeper to join our highly motivated and
dynamic team here at Haven Court. Haven
Court is an innovatively designed and purpose-built care home. We
specialise in residential and nursing care, dementia care and re-enablement. We
aim to provide the highest quality of health and social care services to
residents from South Tyneside. We are conveniently
located on Harton Lane, South Shields. https://www.havencourt.co.uk/
We are
seeking to recruit an enthusiastic, reliable, hardworking, housekeeper who will
work as an integral part of the team ensuring a clean, safe and comfortable
environment at all times. Applicants must have excellent communication and
organisational skills and be able to work under non-direct supervision,
prioritising your own workload. It is necessary to have a flexible approach within
this role and be able to respond appropriately to the demands of an
ever-changing workload. You will need excellent interpersonal skills, as you
will be liaising with residents and other staff throughout the working day.
Main duties of the job
Elements of
the role include ensuring the delivery of cleaning, catering, laundry and minor
maintenance, together with other specified tasks to meet individual patient
needs, as determined by the Housekeeper Lead.
You will be
flexible to meet the needs of the service and be able to meet the requirements
of the shift pattern which includes a combination of earlies and long days. The
roster covers 7 days of the week and includes rotational weekend working and
bank holidays.
About us
Join our team and make a difference every day We believe that its the people who make our home truly happy, so if you have a passion for delivering outstanding care or are someone who would enjoy helping our residents to live happy and fulfilling lives, then we want to hear from you.
Our staff play an integral role in the lives of our residents and their families and are the most vital members of our team. You will share our passion for putting the needs and wellbeing of our residents first, finding new ways to enrich our service provision and delivering outstanding care.
In return we will give you superb support on every level to ensure your success. We will provide robust operational and clinical support, assist with personal and professional development and training, and provide you with top-class resources to help you make a difference every day.
At Haven Court we take a compassionate approach to care. We provide a range of health and social care services including; residential and nursing care, palliative care and end of life, dementia care and re-enablement.
Our team aims to provide care for residents that is safe, effective and responsive. The residents welfare, happiness and dignity is our number one priority.
Haven Court opened in August 2016 and is a wholly owned subsidiary of South Tyneside and Sunderland NHS Foundation Trust.
Job description
Job responsibilities
Main Function of
the job
As
a Housekeeper, the postholder will be responsible for working closely with the care team to provide
residents, visitors and with a safe, comfortable, clean and pleasant
environment. Ensure the building is in good decorative order at all
times.
Duties
Follow agreed work schedules for cleaning to ensure
a high level of cleanliness at all times throughout Haven Court premises.
Undertake daily checks of cleaning and laundry
records and prioritise housekeeping, laundry and domestic duties.
Monitor stock levels and replenish any goods as
necessary
Raise and process any requests for supplies for
approval by the registered manager
Assist in the serving, delivery, collection of
meals to service users, collecting, clean and deliver cutlery and crockery, wash
and replenish service user water jugs
Empty all waste bins and collection of waste in
line with the requirements laid down in the Waste disposal Policy
Manage service user laundry requirements and where
necessary, changing and making beds
Use appropriate floor machinery, including
automatic scrubbers/driers, taking care whilst using machinery to avoid
accidents to service users, visitors and staff be aware of cables
Ensure facilities are prepared for the
introduction and reception of new service users are made in accordance with
National and local Standards.
Assist in the management of any Outbreak or
infection control concerns, providing enhanced cleaning and terminal cleaning as
directed
Assist in the formulation and implementation of
housekeeping, catering, cleaning and laundry policies and procedures
Utilise resources
to best meet the needs of service users
Participate
in the effective use of information systems
Participate
in the facilities and services quality assurance programme
Ensure the service
is attractively presented, and odour free, at all times
FOR FULL JOB DESCRIPTION SEE ATTACHMENT
Job description
Job responsibilities
Main Function of
the job
As
a Housekeeper, the postholder will be responsible for working closely with the care team to provide
residents, visitors and with a safe, comfortable, clean and pleasant
environment. Ensure the building is in good decorative order at all
times.
Duties
Follow agreed work schedules for cleaning to ensure
a high level of cleanliness at all times throughout Haven Court premises.
Undertake daily checks of cleaning and laundry
records and prioritise housekeeping, laundry and domestic duties.
Monitor stock levels and replenish any goods as
necessary
Raise and process any requests for supplies for
approval by the registered manager
Assist in the serving, delivery, collection of
meals to service users, collecting, clean and deliver cutlery and crockery, wash
and replenish service user water jugs
Empty all waste bins and collection of waste in
line with the requirements laid down in the Waste disposal Policy
Manage service user laundry requirements and where
necessary, changing and making beds
Use appropriate floor machinery, including
automatic scrubbers/driers, taking care whilst using machinery to avoid
accidents to service users, visitors and staff be aware of cables
Ensure facilities are prepared for the
introduction and reception of new service users are made in accordance with
National and local Standards.
Assist in the management of any Outbreak or
infection control concerns, providing enhanced cleaning and terminal cleaning as
directed
Assist in the formulation and implementation of
housekeeping, catering, cleaning and laundry policies and procedures
Utilise resources
to best meet the needs of service users
Participate
in the effective use of information systems
Participate
in the facilities and services quality assurance programme
Ensure the service
is attractively presented, and odour free, at all times
FOR FULL JOB DESCRIPTION SEE ATTACHMENT
Person Specification
Qualifications
Essential
- Previous experience as a housekeeper, launderer or cleaner
- Experience of working in line with infection control procedures
Desirable
- Experience in working in a care environment with older people and dementia care
- Basic Food Hygiene certificate
Qualifications
Essential
- Previous experience as a housekeeper, launderer or cleaner
- Experience of working in line with infection control procedures
Desirable
- Experience in working in a care environment with older people and dementia care
- Basic Food Hygiene certificate
Skills, Knowledge & Attributes
Essential
- Effective communication skills, with the ability to communicate where there may be barriers to understanding
- Ability to follow work schedules, internal processes and protocols
- Able to remain calm in challenging situations and work effectively under pressure
- Knowledge of COSHH
- Good organisational skills
- Can do approach to work
Other requirements
Essential
- Ability to work flexibly to meet the needs of the service
- Ability to work independently or as part of a team, within a multi-agency framework
Person Specification
Qualifications
Essential
- Previous experience as a housekeeper, launderer or cleaner
- Experience of working in line with infection control procedures
Desirable
- Experience in working in a care environment with older people and dementia care
- Basic Food Hygiene certificate
Qualifications
Essential
- Previous experience as a housekeeper, launderer or cleaner
- Experience of working in line with infection control procedures
Desirable
- Experience in working in a care environment with older people and dementia care
- Basic Food Hygiene certificate
Skills, Knowledge & Attributes
Essential
- Effective communication skills, with the ability to communicate where there may be barriers to understanding
- Ability to follow work schedules, internal processes and protocols
- Able to remain calm in challenging situations and work effectively under pressure
- Knowledge of COSHH
- Good organisational skills
- Can do approach to work
Other requirements
Essential
- Ability to work flexibly to meet the needs of the service
- Ability to work independently or as part of a team, within a multi-agency framework
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
