Hospital Administrator

Job description

Job responsibilities

General Administrative Support:

Provide comprehensive administrative services to support the unit's daily operations.

Support the reception area by serving as the first point of contact for visitors and inquiries.

To make judgements resolving problems of a customer service or administrative nature within appropriate limits, referring anything or a more complex nature to more senior staff

Order supplies as required

Control and regularly reconcile petty cash/residents funds held on trust by the Company/staff expenses

Accurate recording of information.

Contribute to team meetings.

Supports finance operations through effective administrative tasks, including invoice handling, data entry, reconciliation, and reporting. Ensures timely and compliant execution of financial procedures. Attention to detail and organisational skills in managing financial documentation, processing transactions, and maintaining accurate records.

Proficient in financial numeracy and elementary use of Excel, with the ability to process supplier invoices, liaise with approvers, and accurately record transactions within the accounting system.

Oversee end-to-end time-recording operations for payroll and other purposes, respond to payroll-related inquiries, and ensure timely and precise submission of payroll information (including hours worked etc.) to the payroll processor.

Assist in the coordination and documentation of governance activities, including the preparation of meeting minutes, and action logs.

Support the Hospital Director and SMT to collect and collate evidence for CQC inspections and compliance with CQC standards.

Manage databases related to incidents.

Provide administrative assistance to the Hospital Director and SMT including scheduling, meeting coordination, and report preparation.

Assist in the preparation and circulation of governance meeting agendas, minutes, and supporting documents.

Provide routine information to residents and carers e.g. in relation to appointments, correspondence, information, venues/security

Establish and maintain effective communication networks within the unit and with external stakeholders.

Liaise with all levels of staff.

Provide cover for colleagues, working flexibly to meet the needs of the service

Assist with the recruitment and induction of new staff

Participate in and support staff training.

Keep updated on all relevant policies, procedures, and best practices to ensure compliance and continuous professional development.

Ensure adherence to health and safety regulations within the unit

Support the maintenance of a safe working environment, contributing to risk assessments and incident prevention strategies.

Be aware of and abide by all relevant policies and procedures e.g. Fire, Health & Safety, Infection Control, Information Governance and Confidentiality.

To plan and organise own day-to-day tasks within the parameters set out by the Hospital Director

To plan and organise a range of straightforward tasks as directed by the Hospital Director/SMT

Person Specification

Experience

Essential

• Experience of working with the public.
• Knowledge of IT systems.

Qualifications

Essential

• At least 2 GCSEs/ O levels (or equivalent) to include English and Maths.
• Standard keyboard skills e.g. RSA2, ECDL or demonstrable experience within A&C field at standard level.
• To have some knowledge of office procedures, clerical/reception work.
• Literate and numerate.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Pathfinder Ashness Care

Address

2-6

Jersey Avenue

Stanmore

Middlesex

HA7 2JQ

Employer's website

https://www.pathfinder-group.co.uk (Opens in a new tab)