Job responsibilities
Vision and Values
At Community Integrated Care we make a
positive difference: we change lives by caring with passion, delivering
life-changing support for people with support needs. Each and every one of us
has the potential to do amazing things in our work, which means we can enrich
the lives of the people we support, their loved ones and the communities we
work in. Working here you'll feel at home: its welcoming, friendly and warm.
This is a place you can be yourself, you'll be welcomed no matter who you are.
And when we all come together, as one team, we do amazing things and make a
difference. We know that we are better together. We dare to challenge the
expectations and perceptions of the social care sector by delivering
world-class support, for which were becoming known and trusted. With a
relentless focus on quality, we strive to be the best care provider possible. At
Community Integrated Care we all share a goal - we want the company to be the
best it can be.
Benefits
- Salary of up to £34,000 per year depending on experience
- Work doing the things you enjoy, meaning work never feels like work
- Work for a multi award-winning charity that invests all it profits right back into the people we support, our workforce and our local communities
- Managed by support senior leaders
- 25 days annual leave plus bank holidays (For full, part time is worked out on a pro-rata basis)
- Pension Scheme
- Flexible working hours
- We will pay for your DBS
- Shopping discounts Scheme
- Investment into your wellbeing
Main Purpose of the Role
Lead an
engaged and motivated team to change lives, deliver person-centred outcomes for
every person we support by driving performance, setting the pace and direction
within services, promoting a positive and passionate culture, and ensuring that
services are appropriately and effectively resourced to change lives for the
better.
Key Accountabilities
Actively promote their service and dare to be
better by seeking out opportunities for growth and innovation through the
development of thriving and life-changing partnerships in line with service or
cluster strategic objectives. Take overall responsibility for and take the lead
any clinical risk management, ensuring that all regulatory, professional
standards and legislation associated with social care is followed.
Driving digital engagement by leading and
supporting teams to engage with our
charity's innovative and supportive systems and communications platforms , so
that colleagues can own their learning and development, share best practice and
access / record the data to do their
very best work, in line with identified
strategic objectives.
Own and deliver the cascade of organisational
communications in a motivated and passionate manner, so that important messages
and changes are embedded successfully and teams feel engaged, informed and part
of a strong team with a great culture.
Lead by example with passion in the
development of complex care service models, working with the complex care team
and other specialists to ensure the service meets the needs of those supported,
and to contribute to a comprehensive and robust complex care offering across
the organisation, in line with the organisation's strategic objectives.
Manage the resources available to you
creatively and appropriately to ensure efficient service delivery in line with
contractual requirements and in line with operational budgets.
Lead effectively by delivering against
workforce KPIs, including sickness
absence, You Cans!, training, induction, recruitment, and retention compliance
figures. Work in accordance with the People Services SLA to ensure that
workforce issues are dealt with and colleagues experience of People Services
teams is positive and productive.
To proactively identify, escalate, and
contribute to the management of potential risks. Lead and support a team in the
management of risks in order to mitigate issues that could affect customer
service or safety, or the effectiveness, quality, efficiency and compliance of
an persons activities, to ensure that the best interests of the people we
support are always maintained.
Take overall responsibility for and take the
lead any clinical risk management, ensuring that all regulatory, professional
standards and legislation associated with social care is followed.
Lead the Operational Performance of their
service(s) ensuring compliance with all statutory and contractual requirements
to ensure the quality and compliance of all activities and actions that relate
to the support of an individual.
Design and regularly review service action,
KPIs, and delivery plans in line with Quality Assurance procedures sharing
outcomes with staff, to promote a passion for continuous improvement and
reflective practice
Work towards team goals and strategic aims by
implementing new approaches, processes and projects, driving continuous
improvement and working collaboratively to strive to be the best.
To lead the design, management and updating
of care planning, engaging with multi-disciplinary teams and ensuring employees
understand the importance of co-producing plans with the people we support.
Embed a culture whereby the team feel empowered to promote independence,
choice, dignity and privacy at all times.
Lead, develop, empower and engage your team
to do their very best work and create an environment and culture that promotes
Community Integrated Care as a great place to work.
Set expectations and manage, monitor, coach
and develop team to ensure that they feel supported, meet the required
standards, and continuously develop their capabilities and experience, both
individually and as a team.
Competencies
Demonstrating Personal Qualities A Place I Belong/ Changing Lives
Its all about you you'll have high level of self-awareness and
continually reflect on your interactions with others. Your values are important
to you and aligned with ours you role model these to your team at every
opportunity; you do the right thing. Bringing fresh perspectives to your work
you always ask for feedback to make sure you're doing the best you can.
Working with People Better Together
We work better when we work together
you'll be a natural at developing relationships with others, working with your
team encouraging all to have an opportunity to contribute. You have a clear
sense of your teams purpose, values and vision and your team naturally share
that with you. A people person, you'll identify opportunities to work in
partnership in your local community to enhance the lives of the people we
support.
Leading/Managing Services Purpose with Passion/ Changing Lives
You're passionate about enabling
people to live the life they want to lead. Well organised, you plan and manage
the resources you need to run a great service and you're brilliant at
prioritising what needs to happen when. You take personal charge of mistakes
and learn from them, ensuring your team adopts a no blame culture. You set a
good example to others and you're respected by your team.
Delivering Results/Improving Services Dare to be the Best
We all have the power to make a
difference you actively seek out opinions from people who use the service,
their families and carers to make improvements, and you're responsive to
suggestions for change. You run a tight ship, with effective management of
quality, safety and risk in your service taking top priority. You're always
looking for opportunities to develop and improve services and new ways of doing
things where you think something can be done better.
