YOURLIFEYOURWAY

Care Scheduler

The closing date is 08 December 2025

Job summary

We are looking for a scheduler is to oversee the management of staffing resources to ensure Your Life Your Way (YLYW) care packages are effectively resourced. To manage the clients rotas utilising our access care planning / people planning software and to work in close partnership with departments to ensure safe, effective care is provided to our clients and staff

The role will be based at our head office in Hartford, Cheshire and is part time at 22.5 hours per week. We are offering a competitive salary of £25,836.66 pro rata 22.5 hours equating to £15,502.96 per annum

If you're ready to take the next step in your career as a Scheduler and make a positive impact, we’d love to hear from you!  

Main duties of the job

Main Duties

To plan, manage and schedule employee rostering

To accurately schedule resources and review daily work rotas

To effectively match resources to demand and be able to resolve any conflicts to ensure all care packages are fully staffed where they are planned absences within packages

To work in close partnership with the office care coordinator to forward plan rotas, taking into consideration any planned absences within packages

To be responsible for the publishing and communication of rosters to staff and clients, in a timely manner.

To identify areas for improvement and bring them to the attention of senior management.

To work in close partnership with the office care coordinator to maintain an accurate updated system, People Planner, to ensure rotas are correct and shifts fully staffed where planned absence has been agreed

To respond to all communications regarding shift queries from Managers and staff.

Working in close partnership with the office care coordinator facilitate approval for utilising and securing agency staff where required.

About us

At Your Life Your Way, we empower people to live independently, whether at home or in supported accommodation. Since 2010, our trusted team has delivered compassionate, high quality support tailored to each individual’s needs.

Your Life Your Way is committed to a Safer Recruitment Process to protect the individuals we support. All roles are subject to pre-employment checks including an enhanced DBS check and references. A good standard of spoken and written English is essential.

We offer excellent benefits such as

Pension scheme entitlement

Full training

Opportunity to gain qualification in Health and Social CareCareer progression 

Blue Light membership for exclusive discounts with 15,000 brand partners

Refer a friend scheme

We will pay for your DBS and reimburse any DBS update service renewals.

Details

Date posted

18 November 2025

Pay scheme

Other

Salary

£25,836 a year

Contract

Permanent

Working pattern

Part-time

Reference number

CP1444345HarCS

Job locations

Hartford Business Centre

Hartford

Cheshire

CW8 2AB


Job description

Job responsibilities

We are looking for a scheduler is to oversee the management of staffing resources to ensure Your Life Your Way (YLYW) care packages are effectively resourced. To manage the clients rotas utilising our access care planning / people planning software and to work in close partnership with departments to ensure safe, effective care is provided to our clients and staff. 

The role will be based at our head office in Hartford, Cheshire and is part time at 22.5 hours per week. We are offering a competitive salary of £25,836.66 pro rata 22.5 hours equating to £15,502.96 per annum.   

Job description

Job responsibilities

We are looking for a scheduler is to oversee the management of staffing resources to ensure Your Life Your Way (YLYW) care packages are effectively resourced. To manage the clients rotas utilising our access care planning / people planning software and to work in close partnership with departments to ensure safe, effective care is provided to our clients and staff. 

The role will be based at our head office in Hartford, Cheshire and is part time at 22.5 hours per week. We are offering a competitive salary of £25,836.66 pro rata 22.5 hours equating to £15,502.96 per annum.   

Person Specification

Care Support Worker

Essential

  • Possess a high degree of accuracy and attention to detail
  • Excellent verbal and written communication skills
  • Are able to work effectively under own initiative and as part of a team
  • Are able to multi-task and prioritise workload / tasks
  • Have a flexible approach to work
  • Professional and courteous manner over the phone and face-to-face.
  • Excellent Microsoft Outlook, Word, Teams, Excel, IT skills

Desirable

  • Possess experience of planning, managing and work scheduling
  • Experience of using Access care planning / people planning IT system
  • Minimum of 1 years experience in a customer service/administration/planning role
Person Specification

Care Support Worker

Essential

  • Possess a high degree of accuracy and attention to detail
  • Excellent verbal and written communication skills
  • Are able to work effectively under own initiative and as part of a team
  • Are able to multi-task and prioritise workload / tasks
  • Have a flexible approach to work
  • Professional and courteous manner over the phone and face-to-face.
  • Excellent Microsoft Outlook, Word, Teams, Excel, IT skills

Desirable

  • Possess experience of planning, managing and work scheduling
  • Experience of using Access care planning / people planning IT system
  • Minimum of 1 years experience in a customer service/administration/planning role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

YOURLIFEYOURWAY

Address

Hartford Business Centre

Hartford

Cheshire

CW8 2AB


Employer's website

https://ylyw.org.uk/ (Opens in a new tab)

Employer details

Employer name

YOURLIFEYOURWAY

Address

Hartford Business Centre

Hartford

Cheshire

CW8 2AB


Employer's website

https://ylyw.org.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

HR Officer

Catalina Parry

catalina.parry@ylyw.org.uk

01606331217

Details

Date posted

18 November 2025

Pay scheme

Other

Salary

£25,836 a year

Contract

Permanent

Working pattern

Part-time

Reference number

CP1444345HarCS

Job locations

Hartford Business Centre

Hartford

Cheshire

CW8 2AB


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