Job summary
Northern Healthcare believes in investing in people and their continued professional development. We are therefore pleased to invite applications for an Apprentice - Quality and Compliance .
Whilst learning Business Administration Level 3 in the apprenticeship programme for the next 12 - 24 months, you will also receive a valuable opportunity to work and learn first-hand about meeting best practices, statutory quality and compliance in training, governance and quality assurance and standardization of service.
Who are we?
Northern Health Care provides mental health recovery services across many regions within the UK. Our services consist of support living and community outreach services which provide our residents and service users with access to 24-hour support from experienced clinical and support staff.
Main duties of the job
Your main focus will be to provide administrative support primarily to Quality and Compliance Department and to the wider business, whilst studying for Business Administration Level 3 in the apprenticeship programme.
About us
Where you'll be working
Your location will be Northern Healthcare, Barton Hall Business Park, Hardy Street, Eccles, M30 7NB.
Working Hours
The role is a full-time position working 37.5 hours per week 20% of which will be dedicated to your studies.
In return, you'll receive
- Salary: £9,750 pa
- Business Administration Level 3 training via apprenticeship programme
- Standard disclosure check cost covered
- Company pension scheme and contribution
- 25 days annual leave plus statutory bank holidays
- Access to discounted products and services
- Company pension scheme and contribution
- Flexible working week
- Induction and buddy programme
- Healthcare cover including dental, optical, prescriptions and physiotherapy
- Free car parking
- Employee Assistant Programme
- Ongoing employee recognition scheme and employee awards
- Refer to a friend scheme in which you can earn up to £250
DBS Disclosure
Northern Healthcare follows safer recruitment when recruiting staff for all roles within the company and all applicants must be aware of individual responsibilities when working with vulnerable adults, whilst promoting the safeguarding of our service users.
Job description
Job responsibilities
Your main focus will be to provide administrative support primarily to the Service Manager and to the wider business. Your duties will include but are not limited to:
-
Manage the companys Learning Management system
-
Arrange and coordinate all aspects of training arrangements with trainers and training providers
-
Produce training data and reports for meetings
-
Liaise with trainers and delegates for all training
-
Provide administrative support and data collection for incident management, quality and compliance audits and clinical governance
-
Manage the complaints and safeguarding data and inbox system
-
Provide administrative support with the companys Care and Quality Commission portal
Your key attributes
- Must have the right to work in the UK.
- Must be committed to learning business administration whilst gaining hands-on skills and knowledge
- Being passionate about our values positive, respectful, open and honest, understanding and dedicated.
- Supportive and empathetic.
- Highly organised and an excellent communicator
Job description
Job responsibilities
Your main focus will be to provide administrative support primarily to the Service Manager and to the wider business. Your duties will include but are not limited to:
-
Manage the companys Learning Management system
-
Arrange and coordinate all aspects of training arrangements with trainers and training providers
-
Produce training data and reports for meetings
-
Liaise with trainers and delegates for all training
-
Provide administrative support and data collection for incident management, quality and compliance audits and clinical governance
-
Manage the complaints and safeguarding data and inbox system
-
Provide administrative support with the companys Care and Quality Commission portal
Your key attributes
- Must have the right to work in the UK.
- Must be committed to learning business administration whilst gaining hands-on skills and knowledge
- Being passionate about our values positive, respectful, open and honest, understanding and dedicated.
- Supportive and empathetic.
- Highly organised and an excellent communicator
Person Specification
Qualifications Skills, Attributes and Knowledge
Essential
- oGCSE or equivalent Grade Level 4/C or above in Maths and English
- oWilling to work towards and successfully complete NVQ Business Administration Level 3
- oCompetent use of Microsoft Office Suite of programmes (Word, Excel, PowerPoint) and willingness to learn new technology and software
- oInter-personal, written and verbal communication skills
- oExcellent customer service skills
Desirable
- oEvidence of working within a customer-centred/office environment
- oFamiliar with CQC regulations and processes
Person Specification
Qualifications Skills, Attributes and Knowledge
Essential
- oGCSE or equivalent Grade Level 4/C or above in Maths and English
- oWilling to work towards and successfully complete NVQ Business Administration Level 3
- oCompetent use of Microsoft Office Suite of programmes (Word, Excel, PowerPoint) and willingness to learn new technology and software
- oInter-personal, written and verbal communication skills
- oExcellent customer service skills
Desirable
- oEvidence of working within a customer-centred/office environment
- oFamiliar with CQC regulations and processes
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
