Complex Health Care assistant (Female Only) Milton Keynes

Job description

Job responsibilities

Location: Milton Keynes Salary: £13-£16 per hour Job Type: Full-time / Part-time Shifts Available:

• Day Shifts: 9:00 AM 11:00 PM
• Night Shifts: 10:00 PM 12:00 PM (Midday)

KASE Care is a leading provider of high-quality homecare services, dedicated to supporting individuals with complex care needs. We specialise in providing personalised, compassionate care to individuals in their own homes, ensuring dignity, independence, and an enhanced quality of life.

We are currently recruiting experienced Health Care Assistants and Care Support Workers to join our dedicated team, supporting service users with spinal injuries in Milton Keynes.

As a Health Care Assistant / Care Support Worker, you will play a vital role in delivering complex care to individuals with spinal injuries. You will be responsible for providing personal care, spinal and bowel care, medication support, and assistance with daily living tasks while maintaining the highest standards of professionalism, empathy, and respect.

You will work closely with service users, families, and healthcare professionals to ensure individualised care plans are followed and that service users receive the support they need to maintain independence and well-being.

• Personal Care: Assisting with washing, dressing, grooming, and toileting, ensuring dignity and respect at all times.
• Specialist Care: Providing spinal and bowel care as per care plans (training available for the right candidate).
• Medication Support: Administering or assisting with prescribed medications following regulatory guidelines.
• Mobility Assistance: Supporting safe movement, including the use of hoists and mobility aids where required.
• Observation & Monitoring: Regularly assessing service users' conditions and reporting any health concerns to healthcare professionals.
• Household Support: Assisting with meal preparation, feeding, light housekeeping, and maintaining a clean, safe environment.
• Record Keeping: Maintaining up-to-date and accurate documentation of care provided in compliance with policies and procedures.
• Companionship & Emotional Support: Engaging with service users to promote mental well-being, social interaction, and a positive outlook.
• Collaboration: Working effectively with families, healthcare professionals, and other team members to ensure a holistic approach to care.
• Adherence to Health & Safety Standards: Following infection control protocols, manual handling regulations, and safeguarding policies.

• A minimum of 1 year of experience in a healthcare or support worker role.
• Experience in spinal and bowel care (or a willingness to undergo training).
• A proactive and confident approach to care delivery.
• Strong communication and interpersonal skills.
• Ability to maintain professionalism, confidentiality, and empathy at all times.
• Excellent record-keeping, reliability, and punctuality.

• Up-to-date mandatory training (such as Moving & Handling, Safeguarding, First Aid, Medication Administration).
• Previous experience in homecare or complex care settings.
• NVQ Level 2 or 3 in Health and Social Care (or equivalent qualification).

• Competitive Pay: £13-£16 per hour.
• Flexible Shifts: Day and night shifts available to suit your schedule.
• Comprehensive Training: Opportunities for professional development and specialised training in spinal care.
• Staff Referral Bonus Scheme: Rewarding you for recommending qualified candidates.
• Supportive Work Environment: A dedicated team and management offering continuous support and guidance.

Person Specification

Qualifications

Essential

• Minimum of 1 Year Care Experience In a healthcare, domiciliary, or complex care setting.
• Spinal and Bowel Care Experience
• Care Certificate Or equivalent basic care training
• Enhanced DBS Check
• Right to Work in the UK Proof of eligibility to work in the UK.
• Fluent English Communication Skills Both written and verbal, for effective communication and documentation.

Desirable

• Up-to-Date Mandatory Training (or willingness to complete training), including:
• Moving & Handling
• First Aid & Basic Life Support (BLS)
• Medication Administration
• Safeguarding Adults & Children
• Infection Control
• Health & Safety Awareness
• Full UK Driving Licence (Desirable but not essential, depending on the service users needs).
• NVQ Level 2 or 3 in Health & Social Care (Desirable but not essential).
• Specialist Training in Complex Care Any additional certifications in spinal injury care, tracheostomy care, or PEG feeding (desirable but not essential).

Experience

Essential

• At Least 1 Year of Care Experience In a healthcare, domiciliary, or complex care setting.
• Experience in Personal Care Assisting with washing, dressing, toileting, and maintaining dignity and respect.
• Spinal and Bowel Care Experience Including bowel management techniques
• Medication Support Assisting with or administering prescribed medications according to care plans.
• Manual Handling Experience Using hoists, slide sheets, and other mobility aids safely.
• Experience with Complex Care Needs Supporting individuals with long-term health conditions or disabilities.
• Health Monitoring & Observations Recognising changes in a service users condition and reporting appropriately.
• Record Keeping & Documentation Maintaining accurate care records in line with healthcare regulations.
• Working in a Homecare Setting Providing one-to-one support in a service user's home environment.
• Effective Communication Skills Liaising with service users, families, and healthcare professionals.
• Understanding of Safeguarding Procedures Recognising and responding to safeguarding concerns.
• Ability to Work Independently & as Part of a Team Managing responsibilities with minimal supervision.

Desirable

• Experience in Complex Care Supporting individuals with spinal injuries, neurological conditions, or other long-term health needs.
• Tracheostomy and Ventilation Care Working with service users who require respiratory support.
• PEG (Percutaneous Endoscopic Gastrostomy) Feeding Assisting with enteral feeding where required.
• Catheter and Stoma Care Experience in managing urinary catheters and stoma care.
• Palliative or End-of-Life Care Providing compassionate support to individuals with life-limiting conditions.
• Experience in a Homecare Environment One-to-one care within a service users home.
• Caring for Individuals with Limited Mobility Supporting bed-bound clients or those with reduced mobility.
• Challenging Behaviour Management Experience in handling behavioural challenges in a professional and compassionate manner.
• Knowledge of Safeguarding Policies & Procedures Understanding how to recognise and respond to safeguarding concerns.
• Multi-Disciplinary Team Collaboration Working alongside physiotherapists, occupational therapists, and other healthcare professionals.
• NVQ Level 2 or 3 in Health & Social Care Or equivalent qualifications in healthcare support.
• Experience with Assistive Technology & Equipment Using hoists, profiling beds, and communication aids.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Kase Care Limited

Address

Head Office - High Beech Road

8-10 High beech house

Loughton

Great Britain

IG10 4BL

Employer's website

https://kasecare.co.uk/ (Opens in a new tab)