Job summary
Provide a high standard of support that enables our children and young people to be as independent as they can, learn and develop through education and experience, stay healthy and most importantly, have a fun, fulfilling life.
Successful applicants will complete a children's practitioner qualification.
The Residential Support Worker (RSW) is pivotal in providing these placements. You will undertake a wide range of tasks which will involve direct and indirect care and support of children who have complex medical/clinical needs which could include long term ventilation needs, tracheotomy care,* sensory impairments, personal mobility difficulties, communications difficulties and above all the need to be cared for as a child first and not a disabled child.
The support worker will carry out a range of interventions involving delivery of care tasks such as intimate personal care, clinical tasks and general support to the children/young people which will be of the highest possible standard, provide support to promote their independence and ensure continuity of care in accordance with Courtyard Care Ltd policies and procedures.
Main duties of the job
- Providing practical assistance and emotional support to empower our young people to achieve their goals and aspirations, respecting everyones individuality and enabling them to make appropriate choices to live the life they wish, in line with their individual support plans, you will need to be able to complete a range of records and documents.
- Promote the health, well-being, physical, emotional, cultural and spiritual beliefs of the people supported and ensure they are met in an inclusive way.
- Facilitating social, educational and play or recreational activities of their choice. Supporting them to maintain contact with families or significant others is a key priority.
- The role requires you to undertake all aspects of day to day household tasks such as cleaning, cooking and shopping. Our young people also need to be supported to manage their personal care and hygiene.
About us
For children with complex medical needs and sensory impairment to thrive, they need sensory stimulation and encouragement to achieve this. At Courtyard Care, we believe children and young people with complex mental health histories require nurturing and therapy in equal parts.
Our aim is to provide outcome-based support in a safe, welcoming, homely and stimulating environment for children and young people with complex and additional needs. We believe that the environment is crucial in enabling stability and security for all the children and young people during their stay with us.
We provide this high level of care and accommodation at Courtyard Care, by ensuring that all services and accommodation matches, as near as possible, that of a normal domestic home, whilst considering the needs of each child/young person.
We also aim to assist children/young people to lead fulfilling and enriched lives, by enabling them to take part in a variety of social activities. Ensuring each child can follow their preferred social activities with the support of our dedicated and professional residential teams.
Job description
Job responsibilities
To support the Registered Manager and staff team in giving the highest standard of care
possible to all the children/young people at Courtyard Care Ltd
- To act as a member of the team and assist the management staff in giving the highest
standard of care possible to all the children within the Courtyard Care Ltd, closely following
individual plans, risk assessments and programmes in place.
- To understand the importance of the need for confidentiality in all client matters at all times.
- To assist in creating a safe, clean, and secure environment for all children within Courtyard
Care Ltd, relatives and colleagues, working with the staff team to cover their duties when
on leave or off sick.
- To take individual/group responsibility in ensuring the running of the home is to its highest
possible standard.
- To work in a variety of settings if needed, in order to support the children/young people
e.g., within their home and educational environments and on activities.
- To develop skills in order that the child/young peoples individual health/social and
emotional development needs are met.
- To provide support, advice and information to the children/young people, parents and other
carers as required.
- To transport and/or escort the children/young people as required.
- Once trained to provide and carry out clinical duties necessary to meet the child/young
persons health / emotional needs on a daily basis.
- To have regard for others feelings and not to create low moral with negative
communications. To display a positive approach in the way you work at all times and be
an ambassador for Courtyard Care Ltd.
- To adhere to the activities programme to ensure the children/young people receive a
variety of daily stimulation and development suitable to their needs.
- To be aware of and adhere to each child/young persons aims and objectives to ensure
individual development.
- To keep open lines of communication, participate in supervisions and appraisal giving
honest open feedback to line manager.
- To undertake any other duties reasonably requested by Courtyard Care Ltd Management.
- Complete clearly written, accurate, contemporaneous record of involvement with
children and their families.
- To participate in play and stimulation activities in line with individual plans.
- Report any unusual occurrence in the childs condition or behavior to the shift leader
or where relevant the on-call person.
- Answer the telephone and act in a polite, professional manner.
- Take clear concise messages for the Manager and ensure they are passed on in a
timely manner.
- Ensure daily log/diary is adhere to and completed.
- Take part in daily/shift handover.
- To work as a team member in evaluating ongoing individual work with the children,
forming plans, risk assessments and monitoring the outcomes.
- To be aware of the health, emotional, psychological, and social needs of the children
and their families.
- To demonstrate empathy and sensitivity to others that is non-judgmental and shows
respect for their beliefs, values and culture and the impact of any related complex
needs.
- Adhere to Intensive Interaction policy and procedure where necessary.
- Refer to memo file daily
- Take responsibility to keep up to date with all relevant plans for children and young
people and to read over files when returning from any absences
- Refer to key-worker communication section, or document in it and to pass messages
on to key-worker on a daily basis
- To attend ALL staff meetings and any extra responsibility meetings relevant to your
post holder role.
- Work collaboratively only under clear instruction from the management team with other
service providers within work environments that do not fall under the management of
Courtyard Care Ltd.
- Use appropriate methods and language to communicate in a succinct and clear
manner, to listen and take account of others views and needs. Show understanding
and use logic to communicate.
- Implement and use appropriate methods of communication to provide consistency,
structure and predictability encouraging positive engagement with all children/young
people.
Job description
Job responsibilities
To support the Registered Manager and staff team in giving the highest standard of care
possible to all the children/young people at Courtyard Care Ltd
- To act as a member of the team and assist the management staff in giving the highest
standard of care possible to all the children within the Courtyard Care Ltd, closely following
individual plans, risk assessments and programmes in place.
- To understand the importance of the need for confidentiality in all client matters at all times.
- To assist in creating a safe, clean, and secure environment for all children within Courtyard
Care Ltd, relatives and colleagues, working with the staff team to cover their duties when
on leave or off sick.
- To take individual/group responsibility in ensuring the running of the home is to its highest
possible standard.
- To work in a variety of settings if needed, in order to support the children/young people
e.g., within their home and educational environments and on activities.
- To develop skills in order that the child/young peoples individual health/social and
emotional development needs are met.
- To provide support, advice and information to the children/young people, parents and other
carers as required.
- To transport and/or escort the children/young people as required.
- Once trained to provide and carry out clinical duties necessary to meet the child/young
persons health / emotional needs on a daily basis.
- To have regard for others feelings and not to create low moral with negative
communications. To display a positive approach in the way you work at all times and be
an ambassador for Courtyard Care Ltd.
- To adhere to the activities programme to ensure the children/young people receive a
variety of daily stimulation and development suitable to their needs.
- To be aware of and adhere to each child/young persons aims and objectives to ensure
individual development.
- To keep open lines of communication, participate in supervisions and appraisal giving
honest open feedback to line manager.
- To undertake any other duties reasonably requested by Courtyard Care Ltd Management.
- Complete clearly written, accurate, contemporaneous record of involvement with
children and their families.
- To participate in play and stimulation activities in line with individual plans.
- Report any unusual occurrence in the childs condition or behavior to the shift leader
or where relevant the on-call person.
- Answer the telephone and act in a polite, professional manner.
- Take clear concise messages for the Manager and ensure they are passed on in a
timely manner.
- Ensure daily log/diary is adhere to and completed.
- Take part in daily/shift handover.
- To work as a team member in evaluating ongoing individual work with the children,
forming plans, risk assessments and monitoring the outcomes.
- To be aware of the health, emotional, psychological, and social needs of the children
and their families.
- To demonstrate empathy and sensitivity to others that is non-judgmental and shows
respect for their beliefs, values and culture and the impact of any related complex
needs.
- Adhere to Intensive Interaction policy and procedure where necessary.
- Refer to memo file daily
- Take responsibility to keep up to date with all relevant plans for children and young
people and to read over files when returning from any absences
- Refer to key-worker communication section, or document in it and to pass messages
on to key-worker on a daily basis
- To attend ALL staff meetings and any extra responsibility meetings relevant to your
post holder role.
- Work collaboratively only under clear instruction from the management team with other
service providers within work environments that do not fall under the management of
Courtyard Care Ltd.
- Use appropriate methods and language to communicate in a succinct and clear
manner, to listen and take account of others views and needs. Show understanding
and use logic to communicate.
- Implement and use appropriate methods of communication to provide consistency,
structure and predictability encouraging positive engagement with all children/young
people.
Person Specification
Qualifications
Essential
- NVQ Level 3 diploma or relevant qualification
- willingness to complete relevant qualification within time frame
- DIPSW
- NVQ Level 4
- Good standard of general education
- Excellent I.T. skills
- Safeguarding qualification
Desirable
- Experience of disability, medical, mental health and associated complex needs relevant to service
- Experience of administering medication
- Ability and commitment to support staff to enable cohesive and effective team working
- Ability to work on your own initiative, within agreed procedures and parameters
- Ability to establish effective communication with children / young people, staff, relatives, external agencies, and other professionals
- Good written and verbal communication skills, ability to write and maintain reports and children / young people notes and communicate effectively with parents/staff/other professionals
- Ability to work as part of a multi-disciplinary team
- Able to listen and act on instructions
- Ability to prioritize and organise day to day workload
- Ability to organise, support and co-ordinate individual activities that develop appropriate life skills and meet the children / young people areas of interest
- Knowledge of communication strategies for non-verbal learners
Experience
Essential
- To be successful in the Support Worker role, you will not necessarily need experience in complex health support but have a willingness to learn. You will be trained to care for children with complex medical needs by a highly experienced Nurse, who will offer ongoing support.
Person Specification
Qualifications
Essential
- NVQ Level 3 diploma or relevant qualification
- willingness to complete relevant qualification within time frame
- DIPSW
- NVQ Level 4
- Good standard of general education
- Excellent I.T. skills
- Safeguarding qualification
Desirable
- Experience of disability, medical, mental health and associated complex needs relevant to service
- Experience of administering medication
- Ability and commitment to support staff to enable cohesive and effective team working
- Ability to work on your own initiative, within agreed procedures and parameters
- Ability to establish effective communication with children / young people, staff, relatives, external agencies, and other professionals
- Good written and verbal communication skills, ability to write and maintain reports and children / young people notes and communicate effectively with parents/staff/other professionals
- Ability to work as part of a multi-disciplinary team
- Able to listen and act on instructions
- Ability to prioritize and organise day to day workload
- Ability to organise, support and co-ordinate individual activities that develop appropriate life skills and meet the children / young people areas of interest
- Knowledge of communication strategies for non-verbal learners
Experience
Essential
- To be successful in the Support Worker role, you will not necessarily need experience in complex health support but have a willingness to learn. You will be trained to care for children with complex medical needs by a highly experienced Nurse, who will offer ongoing support.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
