Job summary
Claimont Health-
Mental Health Support Worker- Newcastle (Female Only)
Does your current role empower you to give
your aspired level of person-centred care from beginning to end of the patient
journey?
Claimont Health is a CQC registered unique service provider in the
private sector, providing high- profile, person centred, holistic services to
clients who prefer to be treated in the comfort of their own home. We offer a
tailored service, providing highly skilled mental health professionals to
complement clients needs.
As a member of our clinical team, you will be offered a varied
caseload of work, depending on your skills and experience. You will care for
your client on a Live-In or Home Visit basis, where you will have the opportunity to work one
to one in a calm environment that feels secure for them.
Main duties of the job
Your experience will
reflect in your practice as you see the resulting outcomes of your skills and
expertise in enabling our clients to use their strengths to improve their own
well-being.
What do we need from you?
We are seeking professionalism and commitment to delivering
client specific care. We expect all our staff to share our dedication in
supporting our clients on their pathway to recovery, showing compassion and
motivation to support them on their journey. You will need to be flexible,
having the ability to adapt to your surroundings and support family members whilst
demonstrating the ability to maintain clear professional boundaries within a
home setting.
1 years or
more experience as a Mental Health Support Worker within forensic setting.
Flexibility,
maturity, independence and the very highest professional standards
Commitment to
delivering client specific care.
Adaptable
approach to support client and family members
Ability to maintain
clear professional boundaries within a home setting.
About us
So, what can we off you in return for your dedication
and commitment?
- Competitive pay - £13.50 per hour
- Comfortable working environments.
-
Paid Induction and CPD support.
Please apply if you would like to hear more about an opportunity
where you will have time to provide the specialist care you envisaged when you
chose your career in mental health.
Claimont Health follows safer
recruitment of staff for all appointments. It is a requirement that all staff
understand it is each persons individual responsibility and are committed to
promoting and safeguarding the welfare of service users. Candidates will be
subject to an Enhanced DBS disclosure.
Job description
Job responsibilities
Job title
Support Worker
Department
Claimont Head
Office
Reports to
Clinical
Operations
Job purpose
Claimont Home Care Ltd is a CQC registered unique service in the
private sector delivering specialist mental health nursing at home when
inpatient admission is being considered or for inpatients treated in hospital
but who wish, and are able, to be discharged home. Claimont is not an agency.
We invest in people and build relationships based on mutual support and long
term commitment. The work we offer our staff can be extremely varied and is
rooted in a Patient Centred, holistic approach. We value our nurses and
support workers skills and experience and support them with any additional
training requirements they may need. We are looking for high quality, dynamic
and experienced Mental Health Support Workers who are able to provide Live-In
and/or domiciliary home care to join our team of Bank Staff.
Key accountabilities
You will expect
to support on the following.
involved
in an individuals care.
Ensure management
policies and protocols and ensure adhered to practice guidance, as they are
updated and respond to national and local guidance.
Ensure
that written records of all aspects of client treatment and progress are
maintained throughout the treatment process.
- Complete and
maintain all documentation and records as required, including electronic
patient records within 24 hours of event
- Carry out
activities with clients that enable full access to community life.
- Work with
families/carers to assist them in understanding mental health and coping
effectively with issues arising from their role as carers.
- Maintain the
highest degree of confidentiality in delivery of treatment packages.
- Maintain
effective communication with referring agents as appropriate.
- Maintain a
high level of professional core psychiatric skills.
- Maintain
effective clinical links with colleagues, carers and relatives of client
and develop links with community services/resources.
- Encourage
the use of evidence-based practice.
- Attend and
fully contribute to all team meetings.
- To report
assessment findings in the appropriate format to the people who need
them
- To ensure
confidentiality and security of patient data is always maintained in
compliance with the Data Protection Act.
- To ensure
confidentiality of staff, patients and carers is maintained in line with
Claimont policy.
- To attend
appropriate mandatory training courses in line with requirements of the
role, Health and Safety Regulations and as part of personal development,
e.g., systems training, fire awareness training, appraisals.
To carry
out any other duties as requested by the Registered Manager to ensure the
quality of service provided by the team.
To
actively participate in a performance review and the development and
implementation of a personal development plan.
- To take
responsibility for their own professional development ensuring
professional standards are maintained and statutory and mandatory
training is in date.
- To attend
any training as requested.
- To adhere to
the Professional Code of Conduct relating to your profession (if
applicable).
- To uphold
the principles and values set out in the Claimont Contractors Manual.
- To ensure
that the health and wellbeing of patients is at the centre of all
activities and that all staff engage and communicate with patients as
appropriate.
- To always
promote quality and safety of patients, visitors and staff thus enabling
Claimont to meet its regulation requirements (Care Quality Commission
Registration Regulations and Outcomes) that relate most directly to
patients and strive for continuous quality improvement.
To
observe Claimont Equal Opportunities Policy providing equality of treatment
and opportunity to employees, client, and service providers irrespective of
sex, sexuality, age, marital status, ethnic origin, or disability.
To take
responsibility for the health & safety of themselves and other persons
who may be affected by their omissions or actions at work.
- To promote
Claimonts Health and Safety Policy and ensure matters are managed in
accordance with it.
- To
co-operate with Claimont to ensure that statutory and departmental
regulations are adhered to.
- Report
accidents, incidents and near misses, implementing corrective action
where necessary.
To comply
fully with the duties and responsibilities outlined the Claimonts
Information Governance Policy.
- To comply
with the Data Protection Act 1998, NHS Confidentiality guidelines (e.g.,
Caldicott, GMC) and any code of practice on Confidentiality and Data
Protection as expected by Claimont.
- To ensure
that all information collected, stored, and used is done so in compliance
with the above Act and any relevant Claimont Policies.
- To raise any
matters of concern with your Manager/Director
- To recognise
that promoting the welfare and safeguarding children, young people and
adults is everyones business and access training and supervision as
appropriate to the role.
- To support
the organisation in ensuring the client is protected from abuse or the
risk of abuse and their human rights are respected and upheld.
- To ensure
concerns are responded to appropriately in line with the Claimonts
Safeguarding Adults Policy and the Child Protection Policy and
interagency safeguarding procedures.
- To comply
with recruitment and other checks as requested by the organisation
including undertaking an Enhanced Disclosure via the Criminal Records
Bureau.
Ensure the effective flow of
information within the team, between the team and management and with
external parties, representing corporate messages constructively and
observing Claimonts internal
communication policies and procedures.
Carry out day to day tasks in
accordance with stated policies, procedures, and regulations.
Help to project the desired image of
Claimont by demonstrating the corporate
values through own example while ensuring they are developed with others by
promoting thinking, skills and behaviour associated with Claimonts leadership and culture.
Internal contacts
Internal
Stakeholders and Claimont team members
External contacts
Local Authorities and other partner organisations.
External stakeholders in relation to client safety, quality, and
clinical governance queries.
Clients
External
professionals
Community
Mental Health Teams
Job description
Job responsibilities
Job title
Support Worker
Department
Claimont Head
Office
Reports to
Clinical
Operations
Job purpose
Claimont Home Care Ltd is a CQC registered unique service in the
private sector delivering specialist mental health nursing at home when
inpatient admission is being considered or for inpatients treated in hospital
but who wish, and are able, to be discharged home. Claimont is not an agency.
We invest in people and build relationships based on mutual support and long
term commitment. The work we offer our staff can be extremely varied and is
rooted in a Patient Centred, holistic approach. We value our nurses and
support workers skills and experience and support them with any additional
training requirements they may need. We are looking for high quality, dynamic
and experienced Mental Health Support Workers who are able to provide Live-In
and/or domiciliary home care to join our team of Bank Staff.
Key accountabilities
You will expect
to support on the following.
involved
in an individuals care.
Ensure management
policies and protocols and ensure adhered to practice guidance, as they are
updated and respond to national and local guidance.
Ensure
that written records of all aspects of client treatment and progress are
maintained throughout the treatment process.
- Complete and
maintain all documentation and records as required, including electronic
patient records within 24 hours of event
- Carry out
activities with clients that enable full access to community life.
- Work with
families/carers to assist them in understanding mental health and coping
effectively with issues arising from their role as carers.
- Maintain the
highest degree of confidentiality in delivery of treatment packages.
- Maintain
effective communication with referring agents as appropriate.
- Maintain a
high level of professional core psychiatric skills.
- Maintain
effective clinical links with colleagues, carers and relatives of client
and develop links with community services/resources.
- Encourage
the use of evidence-based practice.
- Attend and
fully contribute to all team meetings.
- To report
assessment findings in the appropriate format to the people who need
them
- To ensure
confidentiality and security of patient data is always maintained in
compliance with the Data Protection Act.
- To ensure
confidentiality of staff, patients and carers is maintained in line with
Claimont policy.
- To attend
appropriate mandatory training courses in line with requirements of the
role, Health and Safety Regulations and as part of personal development,
e.g., systems training, fire awareness training, appraisals.
To carry
out any other duties as requested by the Registered Manager to ensure the
quality of service provided by the team.
To
actively participate in a performance review and the development and
implementation of a personal development plan.
- To take
responsibility for their own professional development ensuring
professional standards are maintained and statutory and mandatory
training is in date.
- To attend
any training as requested.
- To adhere to
the Professional Code of Conduct relating to your profession (if
applicable).
- To uphold
the principles and values set out in the Claimont Contractors Manual.
- To ensure
that the health and wellbeing of patients is at the centre of all
activities and that all staff engage and communicate with patients as
appropriate.
- To always
promote quality and safety of patients, visitors and staff thus enabling
Claimont to meet its regulation requirements (Care Quality Commission
Registration Regulations and Outcomes) that relate most directly to
patients and strive for continuous quality improvement.
To
observe Claimont Equal Opportunities Policy providing equality of treatment
and opportunity to employees, client, and service providers irrespective of
sex, sexuality, age, marital status, ethnic origin, or disability.
To take
responsibility for the health & safety of themselves and other persons
who may be affected by their omissions or actions at work.
- To promote
Claimonts Health and Safety Policy and ensure matters are managed in
accordance with it.
- To
co-operate with Claimont to ensure that statutory and departmental
regulations are adhered to.
- Report
accidents, incidents and near misses, implementing corrective action
where necessary.
To comply
fully with the duties and responsibilities outlined the Claimonts
Information Governance Policy.
- To comply
with the Data Protection Act 1998, NHS Confidentiality guidelines (e.g.,
Caldicott, GMC) and any code of practice on Confidentiality and Data
Protection as expected by Claimont.
- To ensure
that all information collected, stored, and used is done so in compliance
with the above Act and any relevant Claimont Policies.
- To raise any
matters of concern with your Manager/Director
- To recognise
that promoting the welfare and safeguarding children, young people and
adults is everyones business and access training and supervision as
appropriate to the role.
- To support
the organisation in ensuring the client is protected from abuse or the
risk of abuse and their human rights are respected and upheld.
- To ensure
concerns are responded to appropriately in line with the Claimonts
Safeguarding Adults Policy and the Child Protection Policy and
interagency safeguarding procedures.
- To comply
with recruitment and other checks as requested by the organisation
including undertaking an Enhanced Disclosure via the Criminal Records
Bureau.
Ensure the effective flow of
information within the team, between the team and management and with
external parties, representing corporate messages constructively and
observing Claimonts internal
communication policies and procedures.
Carry out day to day tasks in
accordance with stated policies, procedures, and regulations.
Help to project the desired image of
Claimont by demonstrating the corporate
values through own example while ensuring they are developed with others by
promoting thinking, skills and behaviour associated with Claimonts leadership and culture.
Internal contacts
Internal
Stakeholders and Claimont team members
External contacts
Local Authorities and other partner organisations.
External stakeholders in relation to client safety, quality, and
clinical governance queries.
Clients
External
professionals
Community
Mental Health Teams
Person Specification
Qualifications
Essential
- QUALIFICATIONS:
- Basic computer skills
Desirable
- Post basic qualifications in health care
- Degree level post basic qualifications in health care
- Current, Clean, Full car driving Licence
Experience
Essential
- EXPERIENCE:
- Minimum 12 months experience
- Evidence of appropriate resource management
- Working collaboratively as part of a multi-professional Team
- Providing consistency in a role
- Building trust and working collaboratively with a patient
Desirable
- Delivering health care services to people with mental health problems across a variety of settings, including community, forensic
Skills
Essential
- SKILLS:
- Excellent Verbal and Written Skills
- Excellent Report Writing Skills
- Excellent Interpersonal Skills
- Able to manage change, flexible and adaptable
- Able to work to deadlines in a pressurised environment
- Dynamic, willing to work collaboratively
- Good Presentation Skills
- Enhanced Influencing Skills
- Ability to self-manage
- Able to manage a situation/patient in crisis
- Able to build relationships in difficult situations
- Able to adapt and fit in appropriately to surroundings
- OTHER:
- Demonstrable record of clinical achievements
- Understanding of health care delivery within the NHS / Independent sector
- A working knowledge and understanding of the Mental Health Act 1983 and its possible impact on services provided
- A good understanding of the Health and Social Care Act and its implications for the organisation
Person Specification
Qualifications
Essential
- QUALIFICATIONS:
- Basic computer skills
Desirable
- Post basic qualifications in health care
- Degree level post basic qualifications in health care
- Current, Clean, Full car driving Licence
Experience
Essential
- EXPERIENCE:
- Minimum 12 months experience
- Evidence of appropriate resource management
- Working collaboratively as part of a multi-professional Team
- Providing consistency in a role
- Building trust and working collaboratively with a patient
Desirable
- Delivering health care services to people with mental health problems across a variety of settings, including community, forensic
Skills
Essential
- SKILLS:
- Excellent Verbal and Written Skills
- Excellent Report Writing Skills
- Excellent Interpersonal Skills
- Able to manage change, flexible and adaptable
- Able to work to deadlines in a pressurised environment
- Dynamic, willing to work collaboratively
- Good Presentation Skills
- Enhanced Influencing Skills
- Ability to self-manage
- Able to manage a situation/patient in crisis
- Able to build relationships in difficult situations
- Able to adapt and fit in appropriately to surroundings
- OTHER:
- Demonstrable record of clinical achievements
- Understanding of health care delivery within the NHS / Independent sector
- A working knowledge and understanding of the Mental Health Act 1983 and its possible impact on services provided
- A good understanding of the Health and Social Care Act and its implications for the organisation
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
