Billing & Collections Analyst

Job description

Job responsibilities

 What you'll be doing:

• To work across SAGE X3 and associated records
• Analysis of historic invoicing and payment data
• Identify genuine arrears and take effective recovery action through to payment and allocation.
• Identifying and making the necessary adjustments to correct billing errors.
• Investigate and reconcile historic cash postings that remain unallocated & to correctly allocate them.
• Investigating customer queries effectively and efficiently via telephone and / or email.
• Liaise with sites and regional teams where necessary to obtain relevant information
• Identify potential bad debt and report to the Credit and Fees Manager.
• Reporting and analysis of the historic debtor’s ledger to the Credit and Fees Manager.

What you'll have:

Knowledge, Skills and Qualifications:  

• Knowledge of NHS Standard and Specialised Commissioning Contracts.
• Experience of dealing with Local Authorities and the NHS in a finance-based role.
• CICM Level 2 Qualification or similar.

Experience 

• Previous experience in healthcare sector is desirable.
• High level of accuracy and good attention to detail.
• Proficient with the use of MS Excel to an excellent standard
• Proficient with SAGE X3 or similar SAGE product.
• Confident in reporting financial data and analysis.
• Experience of working to tight deadlines.
• Proven track record in collections or credit control.
• Experience of analysing data across multiple platforms.
• Experience with reconciliations and resolving complex billing queries quickly and efficiently.
• Positive enthusiastic approach with a can-do attitude.
• Well organised and able to prioritise workload.
• Ability to work on own initiative and confident in ability.
• Strong communication skills, including ability to build relations internally and externally.

We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident committed employer.

What to look forward to:

• 25 days plus bank holidays
• Birthday off
• Join the Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunities
• Active Reward App giving discounts and savings on your weekly shop
• Free 24 hour confidential Employee Assistance Programme Helpline &  App to support with legal, health, wellbeing, relationship and consumer advice
• A Nest Personal Pension account
• Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials – like going to the dentist or opticians
• We recognise outstanding Active Behaviours via the Active Awards programme
• Enhanced Sick & Maternity Pay benefits
• Refer a Friend Scheme and earn yourself up to £1000 by recommending someone you know
• ……and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group

Person Specification

Qualifications

Essential

• CICM Level 2 Qualification or similar.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Active Care Group

Address

Morton House

Darlington

County Durham

DL1 4PT

Employer's website

https://activecaregroup.co.uk/ (Opens in a new tab)