Head of Housekeeping

Avery Healthcare Group Ltd.

Information:

This job is now closed

Job summary

This role of Head of Housekeeping at Avery Healthcare, a leading provider of luxury elderly care homes in the UK, offers an exciting opportunity to lead and develop the housekeeping and laundry teams across the organization's national network of over 100 homes. The successful candidate will be responsible for ensuring best practices, implementing consistent policies and procedures, and driving continuous improvement to deliver exceptional standards of cleanliness and customer service.

Main duties of the job

As the Head of Housekeeping, you will be responsible for overseeing the Housekeeping & Laundry Department to ensure best practice and company policy & procedures are being adhered to. You will develop a consistent approach throughout the Avery Group, whilst improving baseline training & development for team members. Working with agreed suppliers, you will ensure the organization has the best products for the best results. Other key responsibilities include working with the Director of Resident Experience to develop and implement a housekeeping & laundry strategy, overseeing and supporting the laundry & housekeeping teams across all Avery Group homes, and ensuring compliance with health & safety requirements.

About us

Avery Healthcare is one of the UK's largest providers of luxury elderly care homes. With a vision of 'creating meaningful lives together', the company is passionate about delivering exceptional care and creating a supportive, inspiring environment for both residents and employees. Avery Healthcare operates a growing network of over 100 homes across the country, committed to offering enriching experiences and empowering its teams to thrive.

Date posted

01 March 2025

Pay scheme

Other

Salary

£45,000 a year

Contract

Permanent

Working pattern

Full-time

Reference number

1250255612

Job locations

Avery Healthcare

National

NN4 9BS


Job description

Job responsibilities

Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for an experienced and dedicated individual to join our award-winning team as a Head of Housekeeping covering our homes nationwide. If this sounds like the place for you, wed love to hear from you!ABOUT THE ROLEThe role of Head of Housekeeping will be to oversee the Housekeeping & Laundry Department to ensure best practice and company policy & procedures are being adhered to. You will develop a consistent approach throughout the Avery Group, whilst improving baseline training & development for team members. Working with agreed suppliers, you will ensure we have the best products for the best resultsOther responsibilities will include:

  • Working with the Director of Resident Experience to develop and implement a housekeeping & laundry strategy for the Avery Group.
  • Developing and working with suppliers to create a standard working practice for the Avery Group.
  • Overseeing and be the first point of contact for all Avery Group homes laundry & housekeeping teams to provide help and support.
  • Working with the compliance team to ensure our internal audit is fit for purpose for housekeeping & laundry, following up with the homes on key action plans arising from the audit to drive compliance and adherence to health & safety requirements.
  • Supporting with the induction training for all new Head Housekeepers at home level
  • Being an ambassador of the Avery Group values and to reinforce and support the implementation of the behavioural change programme within all training delivered.
ABOUT YOUTo be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do.Our ideal candidate must have:
  • Experience of working and managing in a similar role across multi sites
  • Experience of successfully leading change management programmes
  • Ability to analyse results, draw conclusions and suggest new concepts to drive and improve performance
  • Ability to form strong relationships with key stakeholders and customers
  • Experience of delivering presentations to different audiences
ABOUT AVERYAt Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.Please note this role will require:
  • A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
  • Proof of eligibility to work in the UK.

Job description

Job responsibilities

Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for an experienced and dedicated individual to join our award-winning team as a Head of Housekeeping covering our homes nationwide. If this sounds like the place for you, wed love to hear from you!ABOUT THE ROLEThe role of Head of Housekeeping will be to oversee the Housekeeping & Laundry Department to ensure best practice and company policy & procedures are being adhered to. You will develop a consistent approach throughout the Avery Group, whilst improving baseline training & development for team members. Working with agreed suppliers, you will ensure we have the best products for the best resultsOther responsibilities will include:

  • Working with the Director of Resident Experience to develop and implement a housekeeping & laundry strategy for the Avery Group.
  • Developing and working with suppliers to create a standard working practice for the Avery Group.
  • Overseeing and be the first point of contact for all Avery Group homes laundry & housekeeping teams to provide help and support.
  • Working with the compliance team to ensure our internal audit is fit for purpose for housekeeping & laundry, following up with the homes on key action plans arising from the audit to drive compliance and adherence to health & safety requirements.
  • Supporting with the induction training for all new Head Housekeepers at home level
  • Being an ambassador of the Avery Group values and to reinforce and support the implementation of the behavioural change programme within all training delivered.
ABOUT YOUTo be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do.Our ideal candidate must have:
  • Experience of working and managing in a similar role across multi sites
  • Experience of successfully leading change management programmes
  • Ability to analyse results, draw conclusions and suggest new concepts to drive and improve performance
  • Ability to form strong relationships with key stakeholders and customers
  • Experience of delivering presentations to different audiences
ABOUT AVERYAt Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.Please note this role will require:
  • A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
  • Proof of eligibility to work in the UK.

Person Specification

Qualifications

Essential

  • To be successful in this role, the ideal candidate must have experience of working and managing in a similar role across multi-sites, as well as demonstrating the ability to lead change management programmes, analyse results, and form strong relationships with key stakeholders. Excellent communication and presentation skills are also essential.
Person Specification

Qualifications

Essential

  • To be successful in this role, the ideal candidate must have experience of working and managing in a similar role across multi-sites, as well as demonstrating the ability to lead change management programmes, analyse results, and form strong relationships with key stakeholders. Excellent communication and presentation skills are also essential.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Avery Healthcare Group Ltd.

Address

Avery Healthcare

National

NN4 9BS


Employer's website

https://www.averyhealthcare.co.uk/ (Opens in a new tab)

Employer details

Employer name

Avery Healthcare Group Ltd.

Address

Avery Healthcare

National

NN4 9BS


Employer's website

https://www.averyhealthcare.co.uk/ (Opens in a new tab)

For questions about the job, contact:

Recruitment Team

Avery Healthcare

Recruitment@averyhealthcare.co.uk

Date posted

01 March 2025

Pay scheme

Other

Salary

£45,000 a year

Contract

Permanent

Working pattern

Full-time

Reference number

1250255612

Job locations

Avery Healthcare

National

NN4 9BS


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