Receptionist

Job description

Job responsibilities

Package Description: Shift Details : Working every Monday & Friday

At Avery Healthcare we believe in caring for those who care for our residents; We recognise and celebrate our hard-working colleagues,supporting your career development with a variety of apprenticeships, and provide you with access to a range of leisure and retail discounts.

We are nowseekingacompassionate,enthusiasticand dedicatedindividualto join ourfriendly, award-winning team asareceptionist.

ABOUT THE ROLE

Your focus asareceptionistwill be tooffer professional, high quality customer service as first point of contact within the homeas well asprovidinga range of administrative services.

Other responsibilitieswillinclude:

• Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
• Completingreception-related administration,maintainingdatabases,and providing administrativeassistanceas required by the General Manager.
• Maintainingthe general tidiness of the reception area, liaising with Housekeeping to ensure standards aremaintained.

ABOUT YOU

To besuccessfulin your application, youwill live our values of caring,supportive,honest,respectfuland accountable in all that you do.

Our ideal candidatemust:

• Have excellent communication skills both verbal and written.
• Be confidentin using computers.
• Have a positive,friendly,and welcoming attitude.
• Havepreviousexposure to problem-solving and client complaints.

ABOUT AVERY

As one of the largestproviders of luxury elderly care homes in the UK, we believe that the lateryearsof our residents lives should be as enriching as any other. Our vision of creating meaningful livestogether is reached by the exceptional care and experience we proudly offer throughout our growing portfolio of over 100 care homes whilstestablishing ourselves as the preferred choice forresidents and employees.

Please note this role will require:

• ADBS Disclosure check, the cost of which will be met by Avery Healthcare.
• Proof of eligibility to work in the UK.

This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

Person Specification

Qualifications

Essential

• To be successful in this role, you will need excellent communication skills, both verbal and written, be confident using computers, and have a positive, friendly, and welcoming attitude. Prior experience in problem-solving and client complaints would also be beneficial.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Avery Healthcare Group Ltd.

Address

Avery Healthcare

Alma Court Care Home, Heath Way, Heath Hayes, Cannock

WS11 7AD

Employer's website

https://www.averyhealthcare.co.uk/ (Opens in a new tab)