Job responsibilities
Post: Team Manager
Accountable to: Service Manager
Our Mission is to provide high quality support to people with learning disabilities who have the most complex needs and require the patience, expertise in listening and understanding of a staff team who see the person at the centre of all they do.
Job Role:
The home manager is responsible to provide high quality person centred support that enables the person to develop to the best of their ability, to enable access to the community and to listen and understand the persons needs.
To take a lead, supervising staff and being a positive role model during the span of their duty.
Duties:
People Supported:
- To develop a culture within the service that supports the PIPS values;
Be positive to have a can do approach when working with people with learning disabilities.
See the person as unique and as an individual, listening and understanding the persons needs.
To be proactive to provide good quality support that enables the person to develop and grow.
- To create a service where staff have the tools and are supported to provide high quality support.
- Taking into consideration legal frameworks or risk assessment ensure that the people who use our service are-
Enabled to have as much choice and control which will in turn, supports them to become more independent.
Accessing a variety of appropriate recreational, educational and leisure activities in accordance with identified need and wishes.
Supported in developing / maintaining relationships with family, friends or acquaintances and other professionals to enable them to become part of their local community.
- Promote a culture of person centred positive risk taking within the service, monitor risk assessment and regular reviews as part of the process.
- Promote a culture where staff think about restrictions and during a process of review ensure that each individual is treated in the least restrictive manner.
- Ensure that any legal restrictions i.e. DOLs authorisations, Guardianship, CTOs are revised in accordance with change of need or expiration date.
- Monitor and ensure that medication and treatments are administered in accordance with policy and procedure.
- Using audit monitor the quality and the implementation of support plans.
- Promote the PIPS model within the service, to coach senior support staff to become champions of person centred approaches and positive behavioural support. To act as a positive role model and have systems in place to ensure these standards are maintained for all people who access the service.
- Ensure that records for the people who use our service / reports are completeled in a timely manner in accordance with Registration, Data Protection and Operational / Policy and Procedure.
- Deal with and keep records of compliments, concerns or complaints.
Staff Team
- To promote a culture where staff feel able and confident to highlight issues of concern, to listen to staff and act without delay any concern of abuse. Ensure that staff are aware of the whistleblowing procedure.
- Ensure that support staff are aware and understand and adhere to the Code of Conduct for Healthcare Support Workers and Adult Social Care Workers in England.
3. To create a service where staff have the tools and are supported to provide high quality support.
4. To take a lead in the identified assessment and formulation to support plans as part of the positive behaviour support.
- To promote good open communication with colleagues to promote good team work at all times, despite differences of opinion and personalities.
- To challenge colleagues around practice that falls short of what is expected in a high quality organisation.
- To be open to challenge from colleagues and practice good self-awareness.
- To be open to practice mindfulness and to strive to be the best you can be.
- To promote and work within the organisations values, to challenge when these are not met in relation to all levels of staff.
Finances and Administration
- Keep full records of all income and expenditure.
- In collaboration with the assigned staff ensure that rotas are arranged to enable sufficient staff support to meet the needs and associated risk of the people we support, are planned within the budget.
- Have a good understanding of budgets within the service, working within agreed financial limits; ensuring allocated budgets are managed appropriately.
- Fully comply with the financial and administrative procedures of the organisation. To monitor finance transactions within the service and esculate any discrepancies.
- Uses the computer and relevant software for email and other office applications.
- Maintain and adhere to Health & Safety and Security guidelines as specified in polices & procedures, including responsibility for undertaking workplace risk assessments and risk assessments for pregnant women / new mothers.
- In accordance with policy and procedure ensure that appropriate incident / accident reports are completed.
- Ensure that necessary day to day house / flat maintenance is monitored and that repairs are promptly actioned within budget.
- Monitor that regular recorded checks on all equipment is carried out and prompt inspections, repairs or replacements are actioned as necessary.
Management and Organisation
- To be accountable for the overall quality of the service and to ensure that it conforms with the overall quality standards and expectations of PIPS, commissioners, Care Quality Commission and stakeholders.
- Support the line manager to collate interpret and provide information to commissioners to enable contract monitoring.
- To ensure that staff work within all of the organisations policies and procedures.
- To be open to and participate in continuous improvement within the service.
- To have a transformational style of leadership that enables all staff to play a role of the development of the service.
- Ensure that the work of the support team is planned and organised effectively to meet the needs of the people who use our service including the management and monitoring of the use of bank staff.
- In collaboration with the assigned staff ensure that within the budget rotas are arranged to enable sufficient staff support to meet the needs and associated risk of the people we support.
- Ensure the induction and subsequent mandatory training of staff is carried out and recorded in accordance with policy and procedures.
- Wherever practical delegate authority whilst retaining overall accountability and in so doing ensure that all staff understand their limits of authority.
- Act up for the service manager when required.
- Provide reports to line manager on relevant clinical and management issues relating to people using the service or staff.
- Promote positive relationships with those closest to people supported, and all others helping to support them.
- To develop professional relationships and promote partnership working with people from other agencies.
- Engage in the review and development of relevant policies and procedures.
- Contribute to the development and training of the team and / or individuals, including students and apprentices.
- Ensure that all staff receive person centred supervision and an annual appraisal.
- Participate in the on-call rota for the PIPS service.
Self-Development
- Maintain a constant desire to learn and develop.
- Attend and participate in all training and development as identified to develop ones own skills and abilities.
- Participate in the development of in house training packages.
