Agincare

Bank Administrator/Receptionist

The closing date is 19 May 2026

Job summary

Are you a detail-oriented individual with a passion for administration tasks? This is an opportunity to use your skill set in a rewarding environment with the welcoming and specialized support team at Gorseway care home. As a Bank Administrator/Receptionist, you will be responsible for various administrative duties, including answering phone calls, maintaining the office diary, and ensuring all files are up to date.

Main duties of the job

The role of a Bank Administrator/Receptionist at Gorseway care home involves a range of administrative tasks, such as answering the telephone, taking and relaying messages, and directing calls to the appropriate person. You will also be responsible for maintaining the office diary, scheduling appointments and meetings, and communicating effectively with residents, families, staff, and other professionals. Ensuring the safeguarding of residents, keeping files up to date, and attending staff meetings are also part of your duties.

About us

Agincare is a family-run business that has been caring for and supporting people since 1986. As one of the UK's largest care providers, Agincare has over 4,500 team members and more than 100 locations across England, including care and nursing homes, home care branches, extra care schemes, supported living properties, and live-in offices. Agincare is committed to supporting care leavers and offers a guaranteed interview or an informal conversation about career opportunities.

Details

Date posted

21 March 2026

Pay scheme

Other

Salary

£12.25 an hour

Contract

Bank

Working pattern

Flexible working

Reference number

1476693282

Job locations

Agincare Homes Holdings

Hayling Island

PO11 0BA


Job description

Job responsibilities

Package Description:

Are you a detail-oriented individual with a passion for administration tasks?Are you looking to use your skill set in a rewarding environment with our welcoming and specialised support team at Gorseway care home?

Come and join the Agincare family as an Bank Administrator/Receptionist

Where you'll be working

  • Click here to view the care home https://www.agincare.com/care-homes/hampshire/gorseway-nursing-home-hayling-island/
  • Care Quality Commission rating - https://www.cqc.org.uk/location/1-5859745443

As an Agincare employee you'll enjoy

  • £12.25 per hour
  • Refer a friend scheme earn up to £1000
  • Outstanding career development
  • Fully funded training up to QCF Level 5
  • Blue Light discount package
  • Company pension scheme

What is required from you?

  • A minimum of 12 months on your right to work
  • You will have be a self-motivated and organised individual with experience within an administrative function, ideally in the Health & Social Care industry.You will be able to demonstrate excellent listening, verbal and written communication skills and have a good level of IT competency.
  • This is a bank role with availability to work from 9am to 5pm every Saturday and Sunday

A day in the life of an Administrator

  • Answer the telephone, take and relay messages and direct calls to the appropriate person
  • Maintain the office diary, scheduling of appointments and meetings as required and do so with access to the managers outlook calendar.
  • Communicate effectively with residents, families, staff, and other professional such as GP, DN and others who may visit the home
  • Understand the arrangements for ensuring that residents are safeguarded against the risk of abuse by identifying the possibility of abuse and preventing by responding appropriately.
  • Ensure all files are up to date and ready for auditing as required.
  • Attend staff meetings as required to take minutes for the dissemination of information about the service and service development, peer support and exchange of ideas.

About Agincare

Were a family run business that's been caring and supporting people since 1986.

With over 4,500 team members, were one of the UKs largest care providers and are continuing to grow.We have over 100 locations across England including our care & nursing homes, home care branches, extra care schemes, supported living properties and live-in offices.

Agincare are signatories of the Care Leaver Covenant and are committed to supporting care leavers to live independently.We are proud to be able to offer a guaranteed interview to care leavers, or an informal conversation about our career opportunities.

All of our care services are regulated by the Care Quality Commission (CQC).

Equal opportunities are important to us at Agincare and we welcome applications from all.

*Subject to terms and conditions

HAYSP

Job description

Job responsibilities

Package Description:

Are you a detail-oriented individual with a passion for administration tasks?Are you looking to use your skill set in a rewarding environment with our welcoming and specialised support team at Gorseway care home?

Come and join the Agincare family as an Bank Administrator/Receptionist

Where you'll be working

  • Click here to view the care home https://www.agincare.com/care-homes/hampshire/gorseway-nursing-home-hayling-island/
  • Care Quality Commission rating - https://www.cqc.org.uk/location/1-5859745443

As an Agincare employee you'll enjoy

  • £12.25 per hour
  • Refer a friend scheme earn up to £1000
  • Outstanding career development
  • Fully funded training up to QCF Level 5
  • Blue Light discount package
  • Company pension scheme

What is required from you?

  • A minimum of 12 months on your right to work
  • You will have be a self-motivated and organised individual with experience within an administrative function, ideally in the Health & Social Care industry.You will be able to demonstrate excellent listening, verbal and written communication skills and have a good level of IT competency.
  • This is a bank role with availability to work from 9am to 5pm every Saturday and Sunday

A day in the life of an Administrator

  • Answer the telephone, take and relay messages and direct calls to the appropriate person
  • Maintain the office diary, scheduling of appointments and meetings as required and do so with access to the managers outlook calendar.
  • Communicate effectively with residents, families, staff, and other professional such as GP, DN and others who may visit the home
  • Understand the arrangements for ensuring that residents are safeguarded against the risk of abuse by identifying the possibility of abuse and preventing by responding appropriately.
  • Ensure all files are up to date and ready for auditing as required.
  • Attend staff meetings as required to take minutes for the dissemination of information about the service and service development, peer support and exchange of ideas.

About Agincare

Were a family run business that's been caring and supporting people since 1986.

With over 4,500 team members, were one of the UKs largest care providers and are continuing to grow.We have over 100 locations across England including our care & nursing homes, home care branches, extra care schemes, supported living properties and live-in offices.

Agincare are signatories of the Care Leaver Covenant and are committed to supporting care leavers to live independently.We are proud to be able to offer a guaranteed interview to care leavers, or an informal conversation about our career opportunities.

All of our care services are regulated by the Care Quality Commission (CQC).

Equal opportunities are important to us at Agincare and we welcome applications from all.

*Subject to terms and conditions

HAYSP

Person Specification

Qualifications

Essential

  • You will need to be a self-motivated and organized individual with experience in an administrative function, ideally in the health and social care industry. Strong listening, verbal and written communication skills, and a good level of IT competency are also required.
Person Specification

Qualifications

Essential

  • You will need to be a self-motivated and organized individual with experience in an administrative function, ideally in the health and social care industry. Strong listening, verbal and written communication skills, and a good level of IT competency are also required.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Agincare

Address

Agincare Homes Holdings

Hayling Island

PO11 0BA


Employer's website

https://www.agincare.com/ (Opens in a new tab)

Employer details

Employer name

Agincare

Address

Agincare Homes Holdings

Hayling Island

PO11 0BA


Employer's website

https://www.agincare.com/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruitment Team

Agincare Homes Holdings

Recruitment@agincare.com

Details

Date posted

21 March 2026

Pay scheme

Other

Salary

£12.25 an hour

Contract

Bank

Working pattern

Flexible working

Reference number

1476693282

Job locations

Agincare Homes Holdings

Hayling Island

PO11 0BA


Privacy notice

Agincare's privacy notice (opens in a new tab)