Job summary
The Expert by Experience role has been developed in response
to a range of recommendations from various reports identifying that the voice
of people using services in their pathway is often not heard and can be
excluded from essential decisions.
You will lead our approach to sharing and
valuing lived experience, and our approach to carer and family support. You
will be someone who has your own lived or living experience of health and/or
social care services and will bring that experience to the role.
Main duties of the job
This is a new post therefore although having clear parameters and expectations there will be opportunities to positively shape and influence the role and build and develop important relationships with stakeholders and partners.
The successful applicant will work with the Senior Management Team
(SMT) to achieve core objectives.
About us
Our hospital is situated in Baldock, North Hertfordshire. Accessible by Road via the A1, A10 and A505 as well as by train on the Kings Cross to Cambridge line which is approximately a 15 minute walk away.
Baldock Manor is a 45 bedded inpatient Mental Health Hospital comprising of female Psychiatric Intensive Care Units (PICU) and both male and female Older Age Acute services.
Mental health care delivery at Baldock Manor is supported by a full MDT of Consultant and associate specialist Psychiatrists, RMN and RNLD Nurses, a Psychology and Occupational Health team as well as a dedicated team of support workers and support services.
Nouvita Healthcare is proud to be an equal opportunity workplace. We are a Disability Confident employer, providing support to applicants with mental and/or physical disabilities. If you are interested in applying for employment with Nouvita Healthcare and are in need of support to navigate our website or to complete your application, please send an email with your request to:recruitment@nouvita.co.uk
Job description
Job responsibilities
Work with people from admission to the unit to
discharge.
Help patients/carers understand the inpatient
system and processes be a source for high quality information that is easy to
understand.
To work proactively with the allocated inpatient
units. Supporting communication processes between the clinical unit and
patients; enabling units to create a compassionate and responsive approach to
patients and where appropriate their carers
Empower patients to access information and to be
part of planning
Have knowledge and networks of the local area to
support people with information and signposting
To be a point of liaison with the Unit on
patient matters, specifically quality improvement initiatives to enable more
robust and inclusive engagement.
Help patients raise concerns where necessary and
take action to escalate those concerns if necessary
Represent the Patient/Carer voice on service
critical meetings such as Clinical Governance, Patient Forum, Carers Forum,
Clinical Improvement committee and Restrictive Practice Reduction among others
Job description
Job responsibilities
Work with people from admission to the unit to
discharge.
Help patients/carers understand the inpatient
system and processes be a source for high quality information that is easy to
understand.
To work proactively with the allocated inpatient
units. Supporting communication processes between the clinical unit and
patients; enabling units to create a compassionate and responsive approach to
patients and where appropriate their carers
Empower patients to access information and to be
part of planning
Have knowledge and networks of the local area to
support people with information and signposting
To be a point of liaison with the Unit on
patient matters, specifically quality improvement initiatives to enable more
robust and inclusive engagement.
Help patients raise concerns where necessary and
take action to escalate those concerns if necessary
Represent the Patient/Carer voice on service
critical meetings such as Clinical Governance, Patient Forum, Carers Forum,
Clinical Improvement committee and Restrictive Practice Reduction among others
Person Specification
Qualifications
Essential
- Must have inpatient mental health experience in the last 5 years either informally or having been detained OR be the main carer for someone who has had an inpatient admission in the last 3 years.
Person Specification
Qualifications
Essential
- Must have inpatient mental health experience in the last 5 years either informally or having been detained OR be the main carer for someone who has had an inpatient admission in the last 3 years.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
