UK Health Security Agency

Business Support Officer

Information:

This job is now closed

Job summary

Job title Business Support Officer

Profession Admin & Clerical

Directorate Science, NVAP

Full Time equivalent 37.5 hours per week

No of Roles 2

Contract Type Fixed Term Contract (31.03.24), Full Time

Location London/ Home Working/ National

UKHSA offers hybrid working or home working for its employees this means that whilst the role will be based in one of our UKHSA offices, there will be opportunities for an element of working from home. The balance between home and workplace working is to be agreed with the line manager, determined primarily by business need and in line with departmental policy. Some business travel will be required to other UKHSA offices.Please be aware that this role can only be worked from within the UK and not overseas. Relocation expenses are not available

Working Pattern Full Time

Grade & Salary EO:£24,091 -£32,203

New entrants to the Civil Service are expected to start on the minimum of the pay band.

The internal roles rules apply to existing Civil Servants, i.e. level transfers move on current salary or the pay range minimum, transfers on promotion move to new pay range minimum or receive 10% increase. Either case is determined by whichever is the highest.

This role is to be appointed under Civil Service Terms & Conditions. Full details on the T&Cs are found https://www.ukhsa.reed.com/.

Closing Date 23:55 on 10/04/23 Unfortunately, late applications will not be considered

Interview Date WC. 24/04/2023

Main duties of the job

The NVAP Team are looking for an EO to join as a Business Support Officer.

This is an exciting opportunity to be part of a very busy team, who are working to help countries identify variants early and support strengthening of global genomic surveillance.

The post holder will provide day-to-day administrative to the team. They will maintain effective working relationships with a variety of stakeholders both internal and external to the organisation. The post holder will work with minimal supervision and be expected to work flexibly as part of a multi-disciplinary team providing a wide range of specific administrative duties. The post holder may work with colleagues who are based across the country at different sites and/or who work remotely.

For more information on the UKHSA please visit: UK Health Security Agency - GOV.UK (www.gov.uk)

About us

The UKHSA Science Group is leading this programme to develop and deliver the UK global support offer for genomic sequencing for SARDS-COV-2.This programme aligned with the wider UK and cross-HMG global health activities and UK commitment towards global health security agenda.

** Please be advised to apply using the 'Reed Application Link' as this will allow you to apply directly to the role. If you do chose to use the NHS application link, you will be contacting post closing date to re-apply and will be given only 24 hours to complete the form.**

Details

Date posted

27 March 2023

Pay scheme

Other

Salary

£24,091 to £32,203 a year

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Part-time, Flexible working, Home or remote working

Reference number

K9919-RPO01926

Job locations

Nobel House

Smith Square

London

SW1P 3JR


Job description

Job responsibilities

The post holder will have the responsibility for:

Provide comprehensive administrative support to individuals within the team

Lead and act as a central coordinating point of contact for a range of business administration activities. This will include delegated lead responsibility for certain corporate function processes. For example, compiling and updating the action log for meetings, supporting the team with the triage of a shared inbox, highlight areas of work for completion and following up on these requests to ensure a timely delivery, preparing and submitting returns on behalf of the team as required.

Communicate and engage effectively with a range of people, including internal and external staff and stakeholders. This will include dealing with stakeholder enquiries promptly and courteously by email, telephone, referring to the relevant lead where appropriate.

Responsible for the organisation of meetings and events and updating action logs as required. This will include providing secretariat support to teams and other internal meetings and networks as required.

Participate in relevant internal working groups/projects, services and initiatives across the organisation representing the Team, Directorate or Centre

Carry out timely and accurate information analysis and reporting on agreed areas of their working area and present findings in an agreed manner. This will include developing and maintaining databases as required by the job using a variety of digital and IT applications.

Contribute to effective information management (including maintaining administrative and information resources, i.e. filing systems, sharepoint) and assist with the dissemination and/or collation of information/returns, in a timely manner.

Responsible for organising and controlling own workload ensuring deadlines are observed and duties performed efficiently.

Provide cover as directed by line manager for other members of the team in their absence and assist with their workloads as necessary.

Support the development of systems and procedures where necessary to ensure efficiency, quality and cost effectiveness across the business support and administration function

Job description

Job responsibilities

The post holder will have the responsibility for:

Provide comprehensive administrative support to individuals within the team

Lead and act as a central coordinating point of contact for a range of business administration activities. This will include delegated lead responsibility for certain corporate function processes. For example, compiling and updating the action log for meetings, supporting the team with the triage of a shared inbox, highlight areas of work for completion and following up on these requests to ensure a timely delivery, preparing and submitting returns on behalf of the team as required.

Communicate and engage effectively with a range of people, including internal and external staff and stakeholders. This will include dealing with stakeholder enquiries promptly and courteously by email, telephone, referring to the relevant lead where appropriate.

Responsible for the organisation of meetings and events and updating action logs as required. This will include providing secretariat support to teams and other internal meetings and networks as required.

Participate in relevant internal working groups/projects, services and initiatives across the organisation representing the Team, Directorate or Centre

Carry out timely and accurate information analysis and reporting on agreed areas of their working area and present findings in an agreed manner. This will include developing and maintaining databases as required by the job using a variety of digital and IT applications.

Contribute to effective information management (including maintaining administrative and information resources, i.e. filing systems, sharepoint) and assist with the dissemination and/or collation of information/returns, in a timely manner.

Responsible for organising and controlling own workload ensuring deadlines are observed and duties performed efficiently.

Provide cover as directed by line manager for other members of the team in their absence and assist with their workloads as necessary.

Support the development of systems and procedures where necessary to ensure efficiency, quality and cost effectiveness across the business support and administration function

Person Specification

Qualifications

Essential

  • The successful candidate will have knowledge, experience or skills including:
  • Communicate clearly and concisely both orally and in writing. Take time to consider the best communication channel to use for the audience, including making the best of digital resources and considering value for money
  • Understand that bullying, harassment and discrimination are unacceptable.
  • Significant administrative/ secretarial experience including developing, implementing and maintaining office systems and handling sensitive information
  • Experience of organising meetings and producing supporting paperwork, including agendas and acting notes
  • Experienced at working under pressure handling multiple tasks and prioritising own workload
  • Ability to use finance systems and support financial analysis for reports
  • Follow relevant policies, procedures and legislation to complete your work.
  • Ability to work without supervision working to tight and often changing timescales
  • Educated to degree level/NVQ level 6 in relevant subject or equivalent level of qualification and/or equivalent experience
  • IT skills and advanced Microsoft Office experience, including Word, Outlook, Excel, PowerPoint, SharePoint
  • You work well as part of a team and strive to ensure the team pulls together and is effective
  • You are inquisitive, you seek out new information and look for new ways to develop yourself.

Desirable

  • Experience working a public sector organisation
  • Line Management Skills
  • We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce.
  • UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all.
Person Specification

Qualifications

Essential

  • The successful candidate will have knowledge, experience or skills including:
  • Communicate clearly and concisely both orally and in writing. Take time to consider the best communication channel to use for the audience, including making the best of digital resources and considering value for money
  • Understand that bullying, harassment and discrimination are unacceptable.
  • Significant administrative/ secretarial experience including developing, implementing and maintaining office systems and handling sensitive information
  • Experience of organising meetings and producing supporting paperwork, including agendas and acting notes
  • Experienced at working under pressure handling multiple tasks and prioritising own workload
  • Ability to use finance systems and support financial analysis for reports
  • Follow relevant policies, procedures and legislation to complete your work.
  • Ability to work without supervision working to tight and often changing timescales
  • Educated to degree level/NVQ level 6 in relevant subject or equivalent level of qualification and/or equivalent experience
  • IT skills and advanced Microsoft Office experience, including Word, Outlook, Excel, PowerPoint, SharePoint
  • You work well as part of a team and strive to ensure the team pulls together and is effective
  • You are inquisitive, you seek out new information and look for new ways to develop yourself.

Desirable

  • Experience working a public sector organisation
  • Line Management Skills
  • We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce.
  • UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

UK Health Security Agency

Address

Nobel House

Smith Square

London

SW1P 3JR


Employer's website

https://www.gov.uk/government/organisations/uk-health-security-agency (Opens in a new tab)

Employer details

Employer name

UK Health Security Agency

Address

Nobel House

Smith Square

London

SW1P 3JR


Employer's website

https://www.gov.uk/government/organisations/uk-health-security-agency (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Sabreena Chowdhury

sabreena.chowdhury@reed.com

Details

Date posted

27 March 2023

Pay scheme

Other

Salary

£24,091 to £32,203 a year

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Part-time, Flexible working, Home or remote working

Reference number

K9919-RPO01926

Job locations

Nobel House

Smith Square

London

SW1P 3JR


Supporting documents

Privacy notice

UK Health Security Agency's privacy notice (opens in a new tab)