UK Health Security Agency

Head of Operational Services Department

The closing date is 22 October 2025

Job summary

Radiation, Chemical, Climate and Environmental Hazards (RCCE)

RCCE provides advice, research and services to protect the public from hazards resulting from exposure to chemicals and poisons, ionising and non-ionising radiations, and other environmental hazards. RCCE provides a specialist assessment and advice functions within UKHSA's overall response as a Category 1 responder to radiation and chemical emergencies.

RCCE has a network of dispersed teams providing front-line advice on a local level across England and to the Devolved Administrations and income generating professional and technical services across the UK. The operational functions also include laboratory measurement facilities, dose survey and assessments for normal and emergency situations (with associated R&D), the development of training standards in chemical and radiation protection and the delivery of a comprehensive portfolio of training activities. The work involves support for government departments and international activities in support of the development of protection standards and legislation.

The primary remit of the Operational Services Department is the provision of the technical and scientific services in both ionising and non-ionising radiation protection on an income generating basis, contributing to the development of radiation protection standards and supporting RCCE's emergency response function. The Department has the strategic and managerial lead for a number of core RCCE services.

Main duties of the job

Please note that the Market Pay Supplement (MPS) advertised of up to £15,000 is only applicable to candidates with current UK professional certifications as a Radiation Protection Adviser.

  • To maintain active oversight of all income generation via RCCE's portfolio of radiation protection services (10x core services with an annual income of ~£10.5M, expenditure budget ~£8.7M) with responsibility for strategic and financial planning.
  • Accountability for the performance of the Operational Services Department, with overall responsibility for the effective line management of the Department's staff (~88). These staff are dispersed over three locations - Chilton, Glasgow and Leeds.
  • Ensuring effective management of a portfolio of income generating serviceswith an annual income in the region of ~£4.2M; this work includes both ionising and non-ionising radiations. The Department has the strategic lead for RCCE's dental x-ray protection services, radiation protection consultancies and professional and occupational radiation protection training.
  • Ensuring appropriate RCCE contribution to development of standards, legislation etc with respect to operational radiation protection issues.

About us

We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce.

UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all.

Please visit our careers site for more information https://gov.uk/ukhsa/careers

Details

Date posted

24 September 2025

Pay scheme

Other

Salary

£68,568 to £80,816 a year per annum, pro rata (+MPS up to £15,000 if RPA certified)

Contract

Permanent

Working pattern

Full-time, Job share, Flexible working

Reference number

919-LT-302867-EXT

Job locations

Scientific Campus/Lab

Chilton/Leeds/Glasgow

OX11 0RQ


Job description

Job responsibilities

Department specific

  • Ensuring effective management of staffing and resources to deliver the wide portfolio of work handled by the Operational Services Department.
  • Ensure attainment of the annual financial performance agreed for the Department; this includes consideration of GIA activities as well as income earning workstreams.
  • Ensuring effective line management of teams of geographically dispersed staff. To include issues of corporate governance, health and safety, the recruitment and career development of staff.

Wider RCCE/UKHSA activities & committees

  • Chair and maintain operation of RCCE Income Group (RIG). To address:o Rapid decision making and robust oversight of opportunities relating to standard services and other external income activities delivered to UKHSA costing and pricing protocols.o Monitoring of monthly income performance of commercial services operated by RCCE to determine progress against target and develop realistic forecastso Strategy and business planning for core services.o Effective and efficient use of staff resources across departments.o Pricing of services, bidding for work.o Marketing.o RIG has delegated authority to deal with FEC and FEC+ proposals up to a contract value of £200k.
  • Support and contribute to the operation of the UKHSA Opportunities Assessment Group.
  • Managerial lead with respect to UKHSAs RPA Body status.
  • Lead for all income generating training activities within RCCE. Represent RCCE on UKHSAs external training group.

Radiation Protection Standards, Development of legislation etc

  • To ensure (with appropriate liaison) the continued development of RCCEs professional and occupational level radiation protection training activities.
  • To ensure appropriate expertise is input at a national and international level on ionising and non-ionising radiation protection matters and to support the development of, and advise on, the implementation of radiation protection policies.o Input to IAEA, ICRP, ICNIRP (and other bodies) as relevant.
  • Take the lead (non-nuclear) for RCCE with respect to UKHSA-RCCEs role as a statutory consultee under JOPPIR.

Emergency Response

  • In emergency situations the postholder will be expected to undertake senior management and/or advisory roles as stated in the RCCE Emergency Plan; this will involve close liaison with UKHSA colleagues and a wide range of external stakeholders including government and regulatory bodies.

General

  • Support the work of RCCE as required.
  • Deal with the media and special interest groups as required.

Communication and key working relationships

Internal

  • RCCE Director /Directorate Management Team Members - daily
  • UKHSA Corporate Services - weekly
  • UKHSA Directors and other senior managers as required (weekly/monthly)

External

  • UK Government Departments and Agency Officials (eg HSE, EA, and Devolved Administrations).
  • Senior representatives in nuclear and non-nuclear industry, the medical sector (including NHS), academia and Local Authorities.
  • Representatives of national and international committees as appropriate.
  • Representatives of international organisations, eg International Atomic Energy Agency, European Commission etc.

Essential Criteria

  • A higher scientific degree, eg MSc or PhD in a relevant subject (e.g. physical or life sciences subject) or equivalent experience plus substantive experience in operational radiation protection.
  • The postholder must have proven experience in and an established reputation for work in operational ionising and/or non-ionising radiation protection and show the capability for maintaining an up-to-date knowledge of developments.
  • Demonstrable ability to deploy staff resources in a flexible and efficient manner in order to address business needs.
  • Understanding of UKHSA/RCCE emergency response (ER) procedures and experience of managing teams in ER situations.
  • A demonstrated ability to lead, manage, direct and prioritize work across a range of technical business areas, particularly with respect to commercial activities, and GiA activities.
  • An effective communicator across a range of audiences: colleagues in UKHSA; officials from Government and devolved bodies; local authorities; members of the public and the media.

Desirable Criteria

  • Membership of an appropriate Professional body, eg Society for Radiological Protection.
  • Current UK professional certifications as a Radiation Protection Adviser. (This is the requirement to attract the Market Pay Supplement of up to £15,000 but is not an essential requirement for the role).

Selection Process Details

This vacancy will be assessed using a competency-based framework which will assess your qualifications, knowledge and experience and skills and abilities outlined in the essential criteria.

Stage 1: Application & Sift

Competency-based assessments

You will be required to complete an application form. You will be assessed on the listed 6 essential criteria, and this will be in the form of a:

  • Application form (Employer/ Activity history section on the application)
  • Maximum of 1000 word supporting statement.

This should outline how your skills, experience and knowledge provide evidence of your suitability for the role, with reference to the essential criteria.

The Application form and supporting statement will be marked together.

Longlisting: In the event of a large number of applications we will longlist into 3 piles of:

  • Meets all essential criteria
  • Meets some essential criteria
  • Meets no essential criteria

If longlisting is used, the pile 'meets all essential criteria' will move through to shortlisting.

Shortlisting: In the event of a large number of applications we will shortlist on the lead criteria of:

  • A demonstrated ability to lead, manage, direct and prioritize work across a range of technical business areas, particularly with respect to commercial activities, and GiA activities.

Desirable criteria may be used in the event of a large number of applications/large amount of successful candidates.

If you are successful at this stage, you will progress to interview & assessment

Please do not exceed 1000 words. We will not consider any words over and above this number.

Feedback will not be provided at this stage.

Stage 2: Interview

Competency-based

You will be invited to a single face to face interview.

Knowledge, experience, skills & abilities will be tested at interview

You will be asked to prepare and present a 10 minute presentation at the start of your interview. Details will be sent to those successful at securing an interview.

Interview dates to be confirmed.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Selection Process

Please note you will not be able to upload your CV. You must complete the application form in as much detail as possible. Please do not email us your CV.

Eligibility Criteria

External- open to all external applicants (anyone) from outside the Civil Service (including by definition internal applicants). Location

This role is being offered as hybrid working based at our Scientific Campus in Chilton or Labs in Leeds or Glasgow.We offer great flexible working opportunities at UKHSA and operate using a hybrid workingmodel where business needs allow. This provides us with greater flexibility about how and where we work, to get the best from our workforce. As a hybrid worker, you will be expected tospend a minimum of 60% of your contractual working hours (approximately 3 days a week prorata, averaged over a month) at either Chilton, Leeds or Glasgow.

Security Clearance Level Requirement

Successful candidates must pass a disclosure and barring security check.

If based at one of our scientific campuses or labs, successful candidates will require Counter Terrorism Check (CTC) as a minimum with willingness and capability to work towards Security Check (SC) clearance.

You should normally have been resident in the United Kingdom for the last 3 years to obtain Counter Terrorism Check (CTC) and 5 years to obtain Security Check (SC) clearance. UK residency less than the outlined periods may not necessarily bar you from gaining national security vetting at this higher level and applicants should contact the Vacancy Holder / Recruiting Manager listed in the advert for further advice.

Face to Face interviews

In exceptional circumstances, we may be able to offer a remote interview.

Job description

Job responsibilities

Department specific

  • Ensuring effective management of staffing and resources to deliver the wide portfolio of work handled by the Operational Services Department.
  • Ensure attainment of the annual financial performance agreed for the Department; this includes consideration of GIA activities as well as income earning workstreams.
  • Ensuring effective line management of teams of geographically dispersed staff. To include issues of corporate governance, health and safety, the recruitment and career development of staff.

Wider RCCE/UKHSA activities & committees

  • Chair and maintain operation of RCCE Income Group (RIG). To address:o Rapid decision making and robust oversight of opportunities relating to standard services and other external income activities delivered to UKHSA costing and pricing protocols.o Monitoring of monthly income performance of commercial services operated by RCCE to determine progress against target and develop realistic forecastso Strategy and business planning for core services.o Effective and efficient use of staff resources across departments.o Pricing of services, bidding for work.o Marketing.o RIG has delegated authority to deal with FEC and FEC+ proposals up to a contract value of £200k.
  • Support and contribute to the operation of the UKHSA Opportunities Assessment Group.
  • Managerial lead with respect to UKHSAs RPA Body status.
  • Lead for all income generating training activities within RCCE. Represent RCCE on UKHSAs external training group.

Radiation Protection Standards, Development of legislation etc

  • To ensure (with appropriate liaison) the continued development of RCCEs professional and occupational level radiation protection training activities.
  • To ensure appropriate expertise is input at a national and international level on ionising and non-ionising radiation protection matters and to support the development of, and advise on, the implementation of radiation protection policies.o Input to IAEA, ICRP, ICNIRP (and other bodies) as relevant.
  • Take the lead (non-nuclear) for RCCE with respect to UKHSA-RCCEs role as a statutory consultee under JOPPIR.

Emergency Response

  • In emergency situations the postholder will be expected to undertake senior management and/or advisory roles as stated in the RCCE Emergency Plan; this will involve close liaison with UKHSA colleagues and a wide range of external stakeholders including government and regulatory bodies.

General

  • Support the work of RCCE as required.
  • Deal with the media and special interest groups as required.

Communication and key working relationships

Internal

  • RCCE Director /Directorate Management Team Members - daily
  • UKHSA Corporate Services - weekly
  • UKHSA Directors and other senior managers as required (weekly/monthly)

External

  • UK Government Departments and Agency Officials (eg HSE, EA, and Devolved Administrations).
  • Senior representatives in nuclear and non-nuclear industry, the medical sector (including NHS), academia and Local Authorities.
  • Representatives of national and international committees as appropriate.
  • Representatives of international organisations, eg International Atomic Energy Agency, European Commission etc.

Essential Criteria

  • A higher scientific degree, eg MSc or PhD in a relevant subject (e.g. physical or life sciences subject) or equivalent experience plus substantive experience in operational radiation protection.
  • The postholder must have proven experience in and an established reputation for work in operational ionising and/or non-ionising radiation protection and show the capability for maintaining an up-to-date knowledge of developments.
  • Demonstrable ability to deploy staff resources in a flexible and efficient manner in order to address business needs.
  • Understanding of UKHSA/RCCE emergency response (ER) procedures and experience of managing teams in ER situations.
  • A demonstrated ability to lead, manage, direct and prioritize work across a range of technical business areas, particularly with respect to commercial activities, and GiA activities.
  • An effective communicator across a range of audiences: colleagues in UKHSA; officials from Government and devolved bodies; local authorities; members of the public and the media.

Desirable Criteria

  • Membership of an appropriate Professional body, eg Society for Radiological Protection.
  • Current UK professional certifications as a Radiation Protection Adviser. (This is the requirement to attract the Market Pay Supplement of up to £15,000 but is not an essential requirement for the role).

Selection Process Details

This vacancy will be assessed using a competency-based framework which will assess your qualifications, knowledge and experience and skills and abilities outlined in the essential criteria.

Stage 1: Application & Sift

Competency-based assessments

You will be required to complete an application form. You will be assessed on the listed 6 essential criteria, and this will be in the form of a:

  • Application form (Employer/ Activity history section on the application)
  • Maximum of 1000 word supporting statement.

This should outline how your skills, experience and knowledge provide evidence of your suitability for the role, with reference to the essential criteria.

The Application form and supporting statement will be marked together.

Longlisting: In the event of a large number of applications we will longlist into 3 piles of:

  • Meets all essential criteria
  • Meets some essential criteria
  • Meets no essential criteria

If longlisting is used, the pile 'meets all essential criteria' will move through to shortlisting.

Shortlisting: In the event of a large number of applications we will shortlist on the lead criteria of:

  • A demonstrated ability to lead, manage, direct and prioritize work across a range of technical business areas, particularly with respect to commercial activities, and GiA activities.

Desirable criteria may be used in the event of a large number of applications/large amount of successful candidates.

If you are successful at this stage, you will progress to interview & assessment

Please do not exceed 1000 words. We will not consider any words over and above this number.

Feedback will not be provided at this stage.

Stage 2: Interview

Competency-based

You will be invited to a single face to face interview.

Knowledge, experience, skills & abilities will be tested at interview

You will be asked to prepare and present a 10 minute presentation at the start of your interview. Details will be sent to those successful at securing an interview.

Interview dates to be confirmed.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Selection Process

Please note you will not be able to upload your CV. You must complete the application form in as much detail as possible. Please do not email us your CV.

Eligibility Criteria

External- open to all external applicants (anyone) from outside the Civil Service (including by definition internal applicants). Location

This role is being offered as hybrid working based at our Scientific Campus in Chilton or Labs in Leeds or Glasgow.We offer great flexible working opportunities at UKHSA and operate using a hybrid workingmodel where business needs allow. This provides us with greater flexibility about how and where we work, to get the best from our workforce. As a hybrid worker, you will be expected tospend a minimum of 60% of your contractual working hours (approximately 3 days a week prorata, averaged over a month) at either Chilton, Leeds or Glasgow.

Security Clearance Level Requirement

Successful candidates must pass a disclosure and barring security check.

If based at one of our scientific campuses or labs, successful candidates will require Counter Terrorism Check (CTC) as a minimum with willingness and capability to work towards Security Check (SC) clearance.

You should normally have been resident in the United Kingdom for the last 3 years to obtain Counter Terrorism Check (CTC) and 5 years to obtain Security Check (SC) clearance. UK residency less than the outlined periods may not necessarily bar you from gaining national security vetting at this higher level and applicants should contact the Vacancy Holder / Recruiting Manager listed in the advert for further advice.

Face to Face interviews

In exceptional circumstances, we may be able to offer a remote interview.

Person Specification

Application form and supporting statement

Essential

  • Essential Criteria

Essential Criteria

Essential

  • Questions on knowledge, experience, skills and abilities.
Person Specification

Application form and supporting statement

Essential

  • Essential Criteria

Essential Criteria

Essential

  • Questions on knowledge, experience, skills and abilities.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

UK Health Security Agency

Address

Scientific Campus/Lab

Chilton/Leeds/Glasgow

OX11 0RQ


Employer's website

https://www.gov.uk/government/organisations/uk-health-security-agency (Opens in a new tab)

Employer details

Employer name

UK Health Security Agency

Address

Scientific Campus/Lab

Chilton/Leeds/Glasgow

OX11 0RQ


Employer's website

https://www.gov.uk/government/organisations/uk-health-security-agency (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Resourcing Support Officer

Lisa Tweedie

Lisa.Tweedie@ukhsa.gov.uk

Details

Date posted

24 September 2025

Pay scheme

Other

Salary

£68,568 to £80,816 a year per annum, pro rata (+MPS up to £15,000 if RPA certified)

Contract

Permanent

Working pattern

Full-time, Job share, Flexible working

Reference number

919-LT-302867-EXT

Job locations

Scientific Campus/Lab

Chilton/Leeds/Glasgow

OX11 0RQ


Supporting documents

Privacy notice

UK Health Security Agency's privacy notice (opens in a new tab)