UK Health Security Agency

Monitoring, Evaluation and Learning Project Support Officer

The closing date is 20 June 2025

Job summary

The post-holder will support the Monitoring, Evaluation and Learning (MEL) team to provide quality, and timely MEL support to the Global Operations (GO) Division. The MEL team collaborates closely with Global Programmes and Global Strategy teams towards effective delivery of programmes, including those funded through Official Development Assistance (ODA), business-as-usual operations, and grant-in-aid resources. The MEL team's work also contrinutes to building a strong evidence base on the effectiveness of these programme including their contributing to public health security and alignment with good value-for money (VfM) principles.

In addition, the post-holder will support the design and delivery of internal reporting tools, dashboards, and data analysis products to inform decision-making, track operational progress, and strengthen the integration of MEL evidence across UKHSA's internal governance systems.

The MREL team is accountable through the Monitoring and Evaluation (M&E) Steering Group, which meets monthly to oversee the strategy's implementation. This role is dynamic and often time-sensitive, requiring both strong technical expertise and excellent interpersonal skills. The position may involve international travel of approximately 2-4 weeks per year.

Main duties of the job

The responsibilities of the post-holder will include: supporting the embedding of the MEL framework across all staff / teams; helping identify lessons from across the Directorate of relevance to stakeholders; supporting the ongoing development and capability building for relevant staff in MEL tools and systems; and providing technical support to programmes and other partners.

For more information see the detailed job description below:

1. Support the embedding of the MEL framework across all staff/teams, and ensure compliance across projects.

2. Take a role in identifying lessons from across the Directorate of relevance to stakeholders internally and externally.

3. Support the ongoing development and capability building for relevant staff in MEL tools, systems and procedures through a variety of methods (i.e., training, written documents, mentoring, peer support, community of practise).

4. Provide technical support to programmes and other partners to strengthen the evidence base of Global Operations.

5. Maintain up to date knowledge of good practice and external developments in monitoring and evaluation of development projects and build the capacity of staff through training and support for effective implementation of monitoring and evaluation systems.

Continues below

About us

We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce.

UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all.

Please visit our careers site for more information https://gov.uk/ukhsa/careers

Details

Date posted

09 June 2025

Pay scheme

Other

Salary

£44,852 to £50,472 a year per annum, pro rata

Contract

Fixed term

Duration

9 months

Working pattern

Full-time, Part-time, Job share, Flexible working

Reference number

919-LT-309831-EXT

Job locations

Core HQ

London (Canary Wharf)

E14 4PU


Job description

Job responsibilities

6. Facilitate cross-projects knowledge sharing/learnings related to MEL tools and processes, evaluation findings etc.

7. Develop and maintain internal dashboards and reporting tools that enable regular tracking of programme performance, operational delivery, and organisational priorities aligned with MEL data.

8. Conduct basic to intermediate data analysis (e.g., trends, visualisation, descriptive statistics) to support MEL activities, reviews, and strategic decision-making.

9. Collaborate with Business Management, Finance, and Programme teams to strengthen the use of MEL data for operational planning, risk management, and organisational reporting.

10. Contribute to MEL input into internal governance mechanisms, such as monthly programme performance reports, quarterly assurance meetings, or strategic reviews.

The above is only an outline of the tasks, responsibilities and outcomes required of the role. You will carry out any other duties as may reasonably be required by the Division. The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the organisation. It should be noted that the work of the division is of a confidential nature and must not be communicated to other persons except where required for authorised purposes. Detailed job description The MEL team provides support in five key areas:
  • Monitoring, Evaluation and Learning (MEL) related tools, systems and methodologies to improve the quality and availability of robust, tested evidence which harmonise across the portfolio of projects
  • Capability strengthening to project staff in M&E related issues to support the designated MREL official use MEL products within their project efficiently and effectively
  • Quality assurance of external M&E products (i.e., Theory of Change, logframe, MREL plan, Annual Reviews) work with Technical Leads to ensure all MEL related documents are relevant and fit-for-purpose
  • Cross-project learning and reflection support opportunities to learn from projects as well as relevant external stakeholders as part of the Divisions commitment to flexible, adaptive management
  • Reviews and evaluations either undertaking internal reviews (i.e., VfM or learning case studies) as well as supporting external evaluations (i.e., support and contract management of externally appointed evaluators)
  • Development of reporting dashboards and visualisation tools to support internal monitoring, operational oversight, and data-informed decision-making across the Global Health Protection Directorate
  • Coordination of internal reporting inputs, ensuring MEL insights are integrated into Directorate-level updates, senior leadership briefings, and other corporate requirements
The post-holder reports to the Monitoring Reporting, Evaluation and Learning Manager and plays a key role in the implementation of the Global Health Protection MEL Framework. KEY WORKING RELATIONSHIPS The post holder will develop working relationships and communicate regularly with a wide range of individuals, clinical and non-clinical, internal and external to UKHSA. This will include: Internal
  • All UKHSA staff involved in international activities.
  • Daily contact with administrators, scientists, senior managers, directors, and board members.
  • Global Operations Team
  • Global Head of Operations
  • Global Head of Programmes
  • Global Strategy team
  • Director for Global Operations
  • Other UKHSA Groups, divisions and directorates

External

  • External auditors and M&E specialists
  • Department of Health and Social Care
  • Foreign, Commonwealth and Development Office
  • Other Government Departments
  • Faculty of Public Health, UK
  • Ministries of Health, various countries
  • National public health institutions, various countries
  • International Association of National Public Health Institutes
  • World Health Organization and regional organisations
  • Non-governmental organisations and academia

Essential criteria:

  • Degree or equivalent qualification in a relevant subject (e.g. social sciences, health-related subject) or equivalent relevant experience
  • In depth knowledge and practical experience of using the main tools of MEL: Theory of Change, Logframes, MREL plans, indicator development
  • Experience of qualitative and / or quantitative tools, systems and methods
  • Experience of developing MEL capacity of programme/project teams
  • Experience of evaluation contract management
  • Experience in developing and maintaining reporting dashboards, scorecards, or performance tracking tools using Excel, Power BI, or similar platforms
  • Demonstrated ability to apply data analysis to inform programme performance and reporting (e.g., trends, visualisation, descriptive statistics)
  • Excellent communication skills including the ability to train and develop others and to relay complex technical information to non-technical audience to ensure understanding
  • Ability to analyse complex issues where material is conflicting and drawn from multiple sources and present in visually engaging ways
  • Strong proficiency in MS Excel and familiarity with tools for data visualisation (e.g., Power BI, Tableau, Google Data Studio)
  • Ability to engage stakeholders from across a variety of teams and bring them together in service of a common goal
  • Ability to design and implement simple, user-friendly systems for internal reporting and progress tracking
  • Demonstrates commitment to continuous learning and improvement particularly in adapting and improving MREL tools based on project experience
  • Ability to make quick, informed decision in an independent manner
  • Confident working with senior colleagues and stakeholders
  • An understanding of and commitment to equality of opportunity and good working relationships.

Desirable criteria:

  • Experience with global health or international development organisations in designing, implementing and management of monitoring and evaluation in the health sector
  • Understanding of the public health / public sector and global public health infrastructure especially in Low, middle-income Countries
  • Experience of delivering learning activities and the processes to support learning across projects
  • Familiarity with organisational or operational reporting mechanisms in public sector or global programme settings

Selection Process Details:

This vacancy will be assessed using a competency-based framework which will assess your qualifications, knowledge, experience and abilities outlined in the essential criteria.

Stage 1: Application & Sift

Competency-based

You will be required to complete an application form. You will be assessed on the listed 16 essential criteria, and this will be in the form of a:

  • Application form (Employer/ Activity history section on the application)
  • 750 word Statement of Suitability.

This should outline how your skills, experience, and knowledge provide evidence of your suitability for the role, with reference to the essential criteria.

The Application form and Statement of Suitability will be marked together.

Longlisting: In the event of a large number of applications we will longlist into 3 piles of:

  • Meets all essential criteria
  • Meets some essential criteria
  • Meets no essential criteria

Piles 'meets all essential criteria' and 'meets some essential criteria' will proceed to shortlisting.

Shortlisting: In the event of a large number of applications we will do an initial sift on the lead criteria of:

  • In depth knowledge and practical experience of using the main tools of MEL: Theory of Change, Logframes, MREL plans, indicator development

Desirable criteria may be used in the event of a large number of applications/large amount of successful candidates.

If you are successful at this stage, you will progress to interview & assessment.Please do not exceed 750 words. We will not consider any words over and above this number.Feedback will not be provided at this stage.

Stage 2: Interview

Competency-based

You will be invited to a single remote interview.

Knowledge, skills and experience will be tested at interview

Interviews are planned for week beginning 7th July. These dates are subject to change.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Selection Process

Please note you will not be able to upload your CV. You must complete the application form in as much detail as possible. Please do not email us your CV.

Eligibility Criteria

External:Open to all external applicants (anyone) from outside the Civil Service (including by definition internal applicants).

Location

This role is being offered as hybrid working based at our Core HQ in London. We offer great flexible working opportunities at UKHSA and operate using a hybrid working model where business needs allow. This provides us with greater flexibility about how and where we work, to get the best from our workforce. As a hybrid worker, you will be expected to spend a minimum of 60% of your contractual working hours (approximately 3 days a week pro rata, averaged over a month) working at our HQ in London (Canary Wharf).

Our core HQ offices are modern and newly refurbished with excellent city centre transport link and benefit from benefit from co-location with other government departments such as the Department for Health and Social Care (DHSC).

Security Clearance Level Requirement

Successful candidates must pass a disclosure and barring security check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Basic Personnel Security Standard.

Job description

Job responsibilities

6. Facilitate cross-projects knowledge sharing/learnings related to MEL tools and processes, evaluation findings etc.

7. Develop and maintain internal dashboards and reporting tools that enable regular tracking of programme performance, operational delivery, and organisational priorities aligned with MEL data.

8. Conduct basic to intermediate data analysis (e.g., trends, visualisation, descriptive statistics) to support MEL activities, reviews, and strategic decision-making.

9. Collaborate with Business Management, Finance, and Programme teams to strengthen the use of MEL data for operational planning, risk management, and organisational reporting.

10. Contribute to MEL input into internal governance mechanisms, such as monthly programme performance reports, quarterly assurance meetings, or strategic reviews.

The above is only an outline of the tasks, responsibilities and outcomes required of the role. You will carry out any other duties as may reasonably be required by the Division. The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the organisation. It should be noted that the work of the division is of a confidential nature and must not be communicated to other persons except where required for authorised purposes. Detailed job description The MEL team provides support in five key areas:
  • Monitoring, Evaluation and Learning (MEL) related tools, systems and methodologies to improve the quality and availability of robust, tested evidence which harmonise across the portfolio of projects
  • Capability strengthening to project staff in M&E related issues to support the designated MREL official use MEL products within their project efficiently and effectively
  • Quality assurance of external M&E products (i.e., Theory of Change, logframe, MREL plan, Annual Reviews) work with Technical Leads to ensure all MEL related documents are relevant and fit-for-purpose
  • Cross-project learning and reflection support opportunities to learn from projects as well as relevant external stakeholders as part of the Divisions commitment to flexible, adaptive management
  • Reviews and evaluations either undertaking internal reviews (i.e., VfM or learning case studies) as well as supporting external evaluations (i.e., support and contract management of externally appointed evaluators)
  • Development of reporting dashboards and visualisation tools to support internal monitoring, operational oversight, and data-informed decision-making across the Global Health Protection Directorate
  • Coordination of internal reporting inputs, ensuring MEL insights are integrated into Directorate-level updates, senior leadership briefings, and other corporate requirements
The post-holder reports to the Monitoring Reporting, Evaluation and Learning Manager and plays a key role in the implementation of the Global Health Protection MEL Framework. KEY WORKING RELATIONSHIPS The post holder will develop working relationships and communicate regularly with a wide range of individuals, clinical and non-clinical, internal and external to UKHSA. This will include: Internal
  • All UKHSA staff involved in international activities.
  • Daily contact with administrators, scientists, senior managers, directors, and board members.
  • Global Operations Team
  • Global Head of Operations
  • Global Head of Programmes
  • Global Strategy team
  • Director for Global Operations
  • Other UKHSA Groups, divisions and directorates

External

  • External auditors and M&E specialists
  • Department of Health and Social Care
  • Foreign, Commonwealth and Development Office
  • Other Government Departments
  • Faculty of Public Health, UK
  • Ministries of Health, various countries
  • National public health institutions, various countries
  • International Association of National Public Health Institutes
  • World Health Organization and regional organisations
  • Non-governmental organisations and academia

Essential criteria:

  • Degree or equivalent qualification in a relevant subject (e.g. social sciences, health-related subject) or equivalent relevant experience
  • In depth knowledge and practical experience of using the main tools of MEL: Theory of Change, Logframes, MREL plans, indicator development
  • Experience of qualitative and / or quantitative tools, systems and methods
  • Experience of developing MEL capacity of programme/project teams
  • Experience of evaluation contract management
  • Experience in developing and maintaining reporting dashboards, scorecards, or performance tracking tools using Excel, Power BI, or similar platforms
  • Demonstrated ability to apply data analysis to inform programme performance and reporting (e.g., trends, visualisation, descriptive statistics)
  • Excellent communication skills including the ability to train and develop others and to relay complex technical information to non-technical audience to ensure understanding
  • Ability to analyse complex issues where material is conflicting and drawn from multiple sources and present in visually engaging ways
  • Strong proficiency in MS Excel and familiarity with tools for data visualisation (e.g., Power BI, Tableau, Google Data Studio)
  • Ability to engage stakeholders from across a variety of teams and bring them together in service of a common goal
  • Ability to design and implement simple, user-friendly systems for internal reporting and progress tracking
  • Demonstrates commitment to continuous learning and improvement particularly in adapting and improving MREL tools based on project experience
  • Ability to make quick, informed decision in an independent manner
  • Confident working with senior colleagues and stakeholders
  • An understanding of and commitment to equality of opportunity and good working relationships.

Desirable criteria:

  • Experience with global health or international development organisations in designing, implementing and management of monitoring and evaluation in the health sector
  • Understanding of the public health / public sector and global public health infrastructure especially in Low, middle-income Countries
  • Experience of delivering learning activities and the processes to support learning across projects
  • Familiarity with organisational or operational reporting mechanisms in public sector or global programme settings

Selection Process Details:

This vacancy will be assessed using a competency-based framework which will assess your qualifications, knowledge, experience and abilities outlined in the essential criteria.

Stage 1: Application & Sift

Competency-based

You will be required to complete an application form. You will be assessed on the listed 16 essential criteria, and this will be in the form of a:

  • Application form (Employer/ Activity history section on the application)
  • 750 word Statement of Suitability.

This should outline how your skills, experience, and knowledge provide evidence of your suitability for the role, with reference to the essential criteria.

The Application form and Statement of Suitability will be marked together.

Longlisting: In the event of a large number of applications we will longlist into 3 piles of:

  • Meets all essential criteria
  • Meets some essential criteria
  • Meets no essential criteria

Piles 'meets all essential criteria' and 'meets some essential criteria' will proceed to shortlisting.

Shortlisting: In the event of a large number of applications we will do an initial sift on the lead criteria of:

  • In depth knowledge and practical experience of using the main tools of MEL: Theory of Change, Logframes, MREL plans, indicator development

Desirable criteria may be used in the event of a large number of applications/large amount of successful candidates.

If you are successful at this stage, you will progress to interview & assessment.Please do not exceed 750 words. We will not consider any words over and above this number.Feedback will not be provided at this stage.

Stage 2: Interview

Competency-based

You will be invited to a single remote interview.

Knowledge, skills and experience will be tested at interview

Interviews are planned for week beginning 7th July. These dates are subject to change.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Selection Process

Please note you will not be able to upload your CV. You must complete the application form in as much detail as possible. Please do not email us your CV.

Eligibility Criteria

External:Open to all external applicants (anyone) from outside the Civil Service (including by definition internal applicants).

Location

This role is being offered as hybrid working based at our Core HQ in London. We offer great flexible working opportunities at UKHSA and operate using a hybrid working model where business needs allow. This provides us with greater flexibility about how and where we work, to get the best from our workforce. As a hybrid worker, you will be expected to spend a minimum of 60% of your contractual working hours (approximately 3 days a week pro rata, averaged over a month) working at our HQ in London (Canary Wharf).

Our core HQ offices are modern and newly refurbished with excellent city centre transport link and benefit from benefit from co-location with other government departments such as the Department for Health and Social Care (DHSC).

Security Clearance Level Requirement

Successful candidates must pass a disclosure and barring security check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Basic Personnel Security Standard.

Person Specification

Essential Criteria

Essential

  • Application form and statement of suitability

Essential Criteria

Essential

  • Questions about skills, knowledge and experience
Person Specification

Essential Criteria

Essential

  • Application form and statement of suitability

Essential Criteria

Essential

  • Questions about skills, knowledge and experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

UK Health Security Agency

Address

Core HQ

London (Canary Wharf)

E14 4PU


Employer's website

https://www.gov.uk/government/organisations/uk-health-security-agency (Opens in a new tab)

Employer details

Employer name

UK Health Security Agency

Address

Core HQ

London (Canary Wharf)

E14 4PU


Employer's website

https://www.gov.uk/government/organisations/uk-health-security-agency (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Resourcing Support Officer

Lisa Tweedie

lisa.tweedie@ukhsa.gov.uk

Details

Date posted

09 June 2025

Pay scheme

Other

Salary

£44,852 to £50,472 a year per annum, pro rata

Contract

Fixed term

Duration

9 months

Working pattern

Full-time, Part-time, Job share, Flexible working

Reference number

919-LT-309831-EXT

Job locations

Core HQ

London (Canary Wharf)

E14 4PU


Supporting documents

Privacy notice

UK Health Security Agency's privacy notice (opens in a new tab)