MaPS System Specialist - Support

Job description

Job responsibilities

Main activities the post holder will carry out:

Activity

% time

To provide systems application support to ensure rapid solutions are provided to end user problems.

10

Provide advice on technical aspects of requirements into system development and integration, including requests for changes and deviations from specifications.

15

Understand and apply relevant technical strategies, policies, standards and practices.

10

Lead in the assurance of technical documentation and solutions in alignment with requirements and UKHSA strategic objectives.

10

Lead in the development of support and training documentation and courses to ensure all users have up to date guidance and support.

15

Produce detailed analysis of requirements, to arrive at credible and coherent solutions.

10

Liaise with other finance and people teams, communicating technical concepts and complex issues clearly and accurately, and adapting communication style to suit the recipient.

5

To assist in ensuring the security of the finance and people systems and associated data.

25

Essential Criteria:

• Experience in Financial and/or Supply Chain and/or Human Resources and/or managing cloud infrastructure expertise.
• Significant experience of delivering systems support within an ITIL aligned organisation.
• Significant experience in managing Oracle Cloud or similar cloud environments.
• Demonstrable knowledge of managing change through the product delivery life cycle
• Demonstrable ability to engage and communicate technical concepts and complex issues with key stakeholders at an operational and strategic level.
• Excellent written and verbal communication skills.
• One or more of the following: Cyber Security ,Computing or IT qualification
• One or more of the following: SCM, HCM, EPM, ERP or OCI Foundation associate

Desirable role criteria:

• Digital, Data & Technology:
• ITIL Service Management
• Agile Project Management
• Lean Six Sigma
• Experience managing Oracle Cloud user security.
• User Security Audit experience
• AI for OCI and Cloud applications

Desirable criteria will only be assessed in the event of a strong field of candidates and as a second stage after all essential criteria have been assessed.

Selection Process Details

Please note you will not be able to upload yourCV. You must complete the application form in as much detail as possible.Please do not email us your CV.

Stage 1: Application & Sift

Success profiles

This vacancy is using success profiles and will assess your behaviours, experience, strengths and ability. You will be required to complete an application form. You will be assessed on the above listed 8 essential criteria , and this will be in the form of a:

• Application form (Employer/ Activity history section on the application)
• 750word Statement of Suitability.

This should outline how your skills, experience, and knowledge, provide evidence of your suitability for the role, with reference to the essential criteria.

The Application form and Statement of Suitability will be marked together.

Longlisting:

In the event ofa large number ofapplications we willlonglistinto 3 piles of:

• Meets all essential criteria

• Meets some essential criteria

• Meets no essential criteria

Meets all essential criteria and meets some essential criteria will be taken through to shortlisting.

Shortlisting: In the event of a large number of applications we will shortlist on:

• Experience in Financial and/or Supply Chain and/or Human Resources and/or managing cloud infrastructure expertise.

If you are successful at this stage, you will progress to interview and assessment

Please do not exceed 750 words. We will not consider any words over and above this number.

Feedback will not be provided at this stage.

Stage 2: Interview (success profiles)

You will be invited to face to face interview. Remote interviews will be considered if you live more than 3 hours away from the Canary Wharf office.

Behaviours, Ability and Strengths will be tested at interview.

The Behaviours tested during the interview stage will be:

• Making Effective Decisions
• Communicating and Influencing
• Delivering at Pace
• Developing Self and Others
• Managing a Quality Service

Ability:

There will be a 5-10 minute presentation on-"Which approach is better when implementing RBAC in SaaS applications. Assigning roles to users or the position the user is assigned to?"

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Eligibility Criteria

Open to all external applicants (anyone) from outside the Civil Service (includingby definition internalapplicants).

Location

This role is being offered as hybrid working based at any of our Core HQs. We offer great flexible working opportunities at UKHSA and operate using a hybrid working model where business needs allow. This provides us with greater flexibility about how and where we work, to get the best from our workforce. As a hybrid worker, you will be expected to spend a minimum of 60% of your contractual working hours (approximately 3 days a week pro rata, (averaged over a month) working at one of UKHSA's core HQs (Birmingham, Leeds, Liverpool, and London) Our core HQ offices are modern and newly refurbished with excellent city centre transport link and benefit from benefit from co-location with other government departments such as the Department for Health and Social Care (DHSC).

Security Clearance Level Requirement

Successful candidates must pass a disclosure and barring security check.

For meaningful National Security Vetting checks to be carried out individuals need to have lived in the UK for a sufficient period of time. You should normally have been resident in the United Kingdom for the last 5 years as the role requires Security Check (SC) clearance. UK residency less than the outlined periods may not necessarily bar you from gaining national security vetting and applicants should contact the Vacancy Holder / Recruiting Manager listed in the advert for further advice.

Salary Information

Market Pay Supplement (MPS) of £5000 for permanent staff.

Person Specification

Statement of Suitability and Application Form

Essential

• Statement of Suitability and Application Form

Behaviours

Essential

• Making Effective Decisions
• Communicating and Influencing
• Delivering at Pace
• Developing Self and Others
• Managing a Quality Service

Ability

Essential

• Presentation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

UK Health Security Agency

Address

Birmingham, Leeds, Liverpool and London (Canary Wharf)

10 South Colonnade

London

E14 5EA

Employer's website

https://www.gov.uk/government/organisations/uk-health-security-agency (Opens in a new tab)