Job responsibilities
Responsibilities section:
As Senior Insight Manager youll be responsible for:
- Collaborating with colleagues across UKHSA to identify and design strategic primary research projects and engagement activity using a range of methodologies, including the Peoples Pulse community panel.
- Working closely with social and market research suppliers to deliver primary research projects and programmes of research for the BSIU and internal stakeholders. This will include working with qualitative and quantitative research suppliers with whom we have call-off contracts, as well as working with our Peoples Pulse panel platform provider to ensure the smooth running of panel projects and to maintain a high level of member engagement.
- Analysing and checking data and drawing out insight from multiple sources panel and non-panel surveys, qualitative research, operational and population data to deliver timely and actionable insights to inform strategic priorities, decision-making and service improvements.
- Developing and delivering appropriate outputs for data collected through panel and non-panel activities (e.g., dashboards, reports, presentations) to meet the needs of stakeholders.
- Ensuring that insight projects and information management structures and processes are in place and are regularly reviewed / updated, implementing improvements where needed
- Providing strategic, evidence-based advice to internal stakeholders on public behaviours and attitudes in relation to health issues across the full range of UKHSAs remit; Championing insight across the organisation, embedding the lived experiences of the public (including the panel) and, in particular, groups within the population who are disproportionately impacted by public health issues, into decision making and service improvements.
- Playing an active role within the Insight team and wider BSIU to maximise collaboration and knowledge sharing with colleagues across the organisation.
- Identifying, discussing, and owning professional performance and training / development needs with your line manager through appraisal / individual development plan. Attending internal / external training events.
- To participate in all mandatory training as required, i.e., fire safety, information governance and all other mandatory training.
The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary.
Please see job description attached for full list of duties and competencies associated with the post.
Essential Criteria:
It is important through your application and Statement of Suitability of 1250 words that you give evidence and examples of proven experience of each of the essential criteria (for full details of all essential criteria please refer to the attached job description):
Essential
- Experience and understanding of market and social research methodologies, both qualitative and quantitative, gained in a client-side / internal research role or research agency.
- Experience of project managing market or social research projects from scoping / briefing stage through to delivery of findings
- Self-motivation, delivery focus
- Excellent PowerPoint and Excel skills
- Team player
- Excellent interpersonal skills and approach
Desirable
- Degree or degree equivalent
- Understanding of data analysis approaches (quantitative and / or qualitative).
- Experience of research into attitudes and behaviours relating to public health consumer healthcare research or markets.
- Experience of using survey tools / platforms to deliver research in-house.
Please ensure that your statement of suitability does not contain any personal identifiers such as Name, Gender, Location, Marital Status, Sexual Orientation or Religion. The UKHSA operates a fair and open recruitment policy.
Selection process details
STAGE 1 - APPLICATION & SIFT:
You will be required to complete an application form. This will be assessed in line with the full list of essential criteria as detailed in the attached job description please do provide evidence of how you meet this.
If you are successful at this stage, you will progress to an interview.
STAGE 2 INTERVIEW
This competition will involve a remote interview via MS Teams
As part of the process, candidates will be invited to interview which will involve an in-depth discussion of your previous experience and professional competence in relation to the criteria set out in the Person Specification. Candidates will also be asked to participate in a session where they will be required to prepare and deliver a 5-minute presentation to the panel. This will be followed by a question-and-answer segment. The presentation will be designed to assess each candidates experience in line with the requirements of the role. Full details will be provided prior to the interview.
Your Statement of Suitability should outline your skills, experience, and achievements, providing evidence of your suitability for the role, with reference to the essential criteria (outlined in the person specification section).
You will also be asked to provide information within the Employer/ Activity history section of the application form. This is equivalent to the information you would provide on a CV, setting out your career history.
The Success Profiles framework will be used to assess and recruit the most suitable candidate. The following behaviours will be used at the interview:
- Managing a quality service
- Changing and Improving
- Communicating and Influencing
- Working Together
- Delivering at Pace
Expected Timeline:
Advert close: 23:55hrs on 21st April 2024 unfortunately, late applications will not be considered. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Shortlist: TBC
Interviews: TBC
Please note these dates could be subject to change.
Eligibility Criteria
Open to all external applicants (anyone) from outside the Civil Service (including by definition internal applicants)
Nationality requirements
Appointments to roles within UKHSA will be made in accordance with the Civil Service nationality rules. These can be found athttps://www.gov.uk/government/publications/nationality-rulesThis job is broadly open to the following groups:
- UK nationals
- Nationals of Commonwealth countries who have the right to work in the UK
- Nationals of the Republic of Ireland
- Nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of theEuropean Union Settlement Scheme (EUSS)
- Relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
- Relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
- Certain family members of the relevant EU, EEA, Swiss or Turkish nationals
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's Recruitment Principles.
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment.
Security clearance level requirement
Successful candidates must pass a disclosure and barring security check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Basic Personnel Security Standard. People working with government assets must complete Basic Personnel Security Standard checks.
For posts on UKHSA Civil Service terms and conditions, new entrants to the Civil Service are expected to start on the minimum of the pay band. For existing Civil Servants and roles advertised across government, the rules of transfer apply, i.e., level transfers move on current salary or the pay range minimum, transfers on promotion move to new pay range minimum or receive a 10% increase. Either case is determined by whichever is the highest.
Please Note
This role is to be appointed under Civil Service Terms & Conditions. Full details on the T&Cs are found https://www.ukhsa.reed.com/
Are you already a civil servant, or employed by a Civil Service Commission accredited public body? Please state home department on your application form.
Do you meet the nationality requirements for this post? https://www.ukhsa.reed.com/
Complaint process:
The law requires that selection for appointment to the Civil Service is on merit on the basis of fair and open competition as outlined in the Civil Service Commission's Recruitment Principles. If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, in the first instance, you should contact UKHSA Public Accountability Unit via email:Complaints1@ukhsa.gov.uk. If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website.
