Technical Operations Manager (Physics Background/Graduate)

Job description

Job responsibilities

The job holder will be required to carry out the following responsibilities, activities and duties:

Use excellent communication skills:

• to work effectively as part of the PDS team to help provide excellent customer service
• to build excellent working relationships with colleagues and suppliers

Contribute to the general work of the group:

• Liaising with other colleagues, customers and suppliers as necessary.
• Providing information and advice to external customers (verbally and in writing)

Promote progress in, and contribute to planning and execution of, technical developments:

• Type testing and validation of existing and new methods of dosimetry.
• Software (via external support providers, for existing or new databases all bespoke)
• Hardware (upgrading or replacing existing equipment, identifying new needs). Most PDS equipment is bespoke and involves liaison with internal & external suppliers.

This will involve:

• Decision making, e.g. on assessing depth and detail of specifications required, drafting these, contributing to choice of supplier, assessing compliance
• Addressing problems e.g. in project delivery, slippage, variation from specification, or quality - by liaison with external suppliers and UKHSA colleagues and proposing solutions.

Additionally to:

• Represent UKHSA at meetings, exhibitions, and conferences, maintaining a professional approach to establish good relationships with potential/existing customers and industry colleagues.
• Present short lectures on UKHSA training courses

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary.

Please see job description attached for full list of duties and competencies.

Selection process details

STAGE 1 - APPLICATION & SIFT:

You will be required to complete an application form. This will be assessed in line with the full list of essential criteria as detailed in the attached job description please do provide evidence of how you meet this.

If you are successful at this stage, you will progress to an interview.

STAGE 2 INTERVIEW

This competition will involve an in-person interview.

As part of the process, candidates will be invited to interview which will involve an in-depth discussion of your previous experience and professional competence in relation to the criteria set out in the Person Specification.

Candidates will also be asked to participate in a session where they will be required to prepare and deliver a 5-minute presentation to the panel. This will be followed by a question-and-answer segment. The presentation will be designed to assess each candidates experience in line with the requirements of the role. Full details will be provided prior to the interview.

The Success Profiles framework will be used to assess and recruit the most suitable candidate. The following behaviours will be used at the interview:

• Seeing the big picture
• Changing and improving
• Leading and communicating
• Collaborating and partnering
• Managing a quality service
• Delivering at pace

Expected Timeline:

Advert close: 23:55hrs on 19th February 2024 unfortunately, late applications will not be considered. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Shortlist: 23rd February 2024

Interviews: w/c 4th March 2024

Please note these dates could be subject to change.

Eligibility Criteria

Open to all external applicants (anyone) from outside the Civil Service (including by definition internal applicants)

Nationality requirements

Appointments to roles within UKHSA will be made in accordance with the Civil Service nationality rules. These can be found athttps://www.gov.uk/government/publications/nationality-rulesThis job is broadly open to the following groups:

• UK nationals
• Nationals of Commonwealth countries who have the right to work in the UK
• Nationals of the Republic of Ireland
• Nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of theEuropean Union Settlement Scheme (EUSS)
• Relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
• Relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
• Certain family members of the relevant EU, EEA, Swiss or Turkish nationals

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's Recruitment Principles.

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment.

Security clearance level requirement

Successful candidates must pass a disclosure and barring security check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Basic Personnel Security Standard. People working with government assets must complete Basic Personnel Security Standard checks.

For posts on UKHSA Civil Service terms and conditions, new entrants to the Civil Service are expected to start on the minimum of the pay band. For existing Civil Servants and roles advertised across government, the rules of transfer apply, i.e., level transfers move on current salary or the pay range minimum, transfers on promotion move to new pay range minimum or receive a 10% increase. Either case is determined by whichever is the highest.

Please Note

This role is to be appointed under Civil Service Terms & Conditions. Full details on the T&Cs are found https://www.ukhsa.reed.com/

Are you already a civil servant, or employed by a Civil Service Commission accredited public body? Please state home department on your application form.

Do you meet the nationality requirements for this post? https://www.ukhsa.reed.com/

Complaint process:

The law requires that selection for appointment to the Civil Service is on merit on the basis of fair and open competition as outlined in the Civil Service Commission's Recruitment Principles. If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, in the first instance, you should contact UKHSA Public Accountability Unit via email:Complaints1@ukhsa.gov.uk. If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website.

Person Specification

Essential

Essential

• Level 6 qualifications (e.g. bachelor's degree), in a science, or equivalent experience - Physics based qualification or experience essential
• Experience of delivering technical work to meet deadlines
• Experience of working in a team
• Ability to understand technical systems and logic
• Excellent verbal and written communications skills; with the ability to communicate effectively with a wide range of people
• Excellent organisational and prioritising skills

Desirable

• Experience of project management
• Experience of working in a commercial environment to include direct contact with customers
• Completed formal training on customer care
• Experience of writing/reviewing technical documents/scientific papers

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

UK Health Security Agency

Address

UKHSA Chilton

Chilton, Oxfordshire

OX11 0RQ

Employer's website

https://www.gov.uk/government/organisations/uk-health-security-agency (Opens in a new tab)