Technical Services Manager

Job description

Job responsibilities

Salary

Grade 7: £51,824 to £65,089 a year (Salary would depend on the success candidates location)

Location

The UK Health Security Agency (UKHSA) offers hybrid working this means that whilst the role will be based in one of our offices/labs, there will be opportunities for an element of working from home. UKHSA have office locations across the UK. This role can be based at one of our UKHSA offices/locations (Leeds, Manchester, London, Bristol, and Birmingham) with opportunities for an element of working from home. You will be asked to express a location preference during the application process.

The balance between home and workplace working is to be agreed with the line manager, determined primarily by business needs and in line with departmental policy.

*Please be aware that this role can only be worked from within the UK and not overseas. Relocation expenses are not available.*

Working Pattern Full time

Selection process details

STAGE 1 - APPLICATION & SIFT:

You will be required to complete an application form and a statement of suitability. This will be assessed in line with the advertised essential criteria please do provide evidence of how you meet this.

If you are successful at this stage, you will progress to an interview.

STAGE 2 INTERVIEW

This competition will involve an interview either by video or face to face.

Please note that you may be asked to undertake a test or presentation at interview.

As part of the process, candidates will be invited to interview which will involve an in-depth discussion of your previous experience and professional competence in relation to the criteria set out in the Person Specification.

The Success Profiles framework will be used to assess and recruit the most suitable candidate. The following behaviours and strengths will be used at the interview:

• Seeing the Big Picture
• Changing and Improving
• Making Effective Decisions
• Leadership
• Communicating and Influencing
• Managing a Quality Service
• Delivering at Pace
• Adaptable, Analytical
• Confident
• Enabler
• Explainer
• Influencer
• Improver
• Problem Solver
• Relationship Builder
• Resilient, Service Focused
• Visionary

Expected Timeline:

Advert close: 23:55hrs on 31st January 2024 unfortunately, late applications will not be considered. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Shortlist: TBC 2024

Interviews: w/c TBC 2024

Please note these dates could be subject to change.

Eligibility Criteria

Open to all external applicants (anyone) from outside the Civil Service (including by definition internal applicants)

Nationality requirements

Appointments to roles within UKHSA will be made in accordance with the Civil Service nationality rules. These can be found athttps://www.gov.uk/government/publications/nationality-rulesThis job is broadly open to the following groups:

• UK nationals
• Nationals of Commonwealth countries who have the right to work in the UK
• Nationals of the Republic of Ireland
• Nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of theEuropean Union Settlement Scheme (EUSS)
• Relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
• Relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
• Certain family members of the relevant EU, EEA, Swiss or Turkish nationals

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's Recruitment Principles.

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment.

Security clearance level requirement

Successful candidates must pass a disclosure and barring security check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Basic Personnel Security Standard. People working with government assets must complete Basic Personnel Security Standard checks.

For posts on UKHSA Civil Service terms and conditions, new entrants to the Civil Service are expected to start on the minimum of the pay band. For existing Civil Servants and roles advertised across government, the rules of transfer apply, i.e., level transfers move on current salary or the pay range minimum, transfers on promotion move to new pay range minimum or receive a 10% increase. Either case is determined by whichever is the highest.

Please Note

This role is to be appointed under NHS Terms & Conditions. Full details on the T&Cs are found https://www.ukhsa.reed.com/

Are you already a civil servant, or employed by a Civil Service Commission accredited public body? Please state home department on your application form.

Do you meet the nationality requirements for this post? https://www.ukhsa.reed.com/

Person Specification

Qualifications and Experience

Essential

• MSc or equivalent
• State registration with HCPC (Bacteriology or Virology)
• Willingness to continue the learning process through academic or practical experience
• Extensive postgraduate practical, technical and theoretical experience in Medical Microbiology (Bacteriology or Virology at least ten years) and Medical Laboratory Sciences
• Extensive knowledge and expertise in various managerial fields, including finance, HR, business, project management, planning, leadership, procurement etc., gained both by qualifications and lengthy experience
• In depth working knowledge and competency in laboratory bench areas, as appropriate
• Sound knowledge of common IT programmes and excellent keyboard and IT skills
• Experience of interviewing and recruiting staff
• Evidence of continuing professional development (CPD)
• Ability to initiate changes in procedures or policies to induce service development
• Thorough knowledge of Laboratory Health & Safety arrangements
• An understanding of microbiology and its application in clinical practice and public health
• Evidence of using technical experience to assess new and existing systems and processes to initiate change in laboratory practice
• Experience of critically assessing current ways of working and introducing efficient and cost effective practices
• Experience of performance indicators, including workload statistics and costing
• An understanding of quality assurance procedures

Desirable

• Higher Specialist certificate (IBMS)
• Health & Safety qualification, e.g. NEBOSH Certificate or Diploma IOSH
• Managerial qualification e.g. MBA Project Management qualification e.g. Prince 2
• Experience in marketing and liaising with customers
• Experience of working in a number of different laboratories

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

UK Health Security Agency

Address

UK with Hybrid working

UK with Hybrid working

NW9 5HD

Employer's website

https://www.gov.uk/government/organisations/uk-health-security-agency (Opens in a new tab)