Job summary
At United Kingdom Health Security Agency (UKHSA) our mission is to provide health security for the nation by protecting from infectious disease and external hazards. We are a trusted source of advice to government and to the public, focusing on reducing inequalities in the way different communities experience and are impacted by infectious disease, environmental hazards, and other threats to health.
Our mission is challenging, innovative and in the spotlight. We will work to ensure our people have the diverse skills, experiences, and backgrounds we need to thrive, that our employees are representative of the communities we serve and feel valued and enabled to play their part in delivering our work.
Main duties of the job
As Project Support Officer, you will be required to work across one or more projects providing a co-ordination and support function to project teams and project managers within the Health Equity & Clinical Governance Directorate.
Location
Role available at all core and scientific locations
Birmingham, Leeds, Liverpool, London, Porton Down, Colindale, Chilton with home working subject to approval.
You will be asked to express a location preference during the application process.
*Please be aware that this role can only be worked from within the UK and not overseas. Relocation expenses are not available.*
Working Pattern - Full Time, Part Time, Job Share, Flexible Working
About us
Benefits
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%
- Range of health and wellbeing support
Job description
Job responsibilities
The job holder will be required to carry out the following responsibilities, activities and duties:
Specific project delivery duties
- Provide administrative support to the Programme Manager and project team members
- Act as first point of call for project queries, responding appropriately to simple queries and escalating more complex queries to the appropriate manager
- Maintain databases and systems to support the running of the programme
- Ensure provision of high-quality support services including the preparation and dissemination of agendas, minutes, ensuring actions are adequately captured and followed up
- Undertake surveys and analysis relating to projects
- Proofread reports and documents ensuring that high quality outputs are delivered
- Analyse reports results, providing advice and guidance
Stakeholder engagement responsibilities:
- Maintain stakeholder relationships at all levels
- Work collaboratively with project team members and others to maintain good working relations
- Organise meetings, including sourcing venues and coordinating requirements and attendees
Line management/matrix management
- Support team members adequately to enable them to focus on the delivery of projects and programmes
Quality improvement
- Support quality improvement of products and services
- Work to policies and procedures
- Responsible for making all financial purchase orders
- Responsible for inputting financial information into the organisations finance systems and for tracking payments and receipts
The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary.
Please see the attached job description for a full list of responsibilities
Job description
Job responsibilities
The job holder will be required to carry out the following responsibilities, activities and duties:
Specific project delivery duties
- Provide administrative support to the Programme Manager and project team members
- Act as first point of call for project queries, responding appropriately to simple queries and escalating more complex queries to the appropriate manager
- Maintain databases and systems to support the running of the programme
- Ensure provision of high-quality support services including the preparation and dissemination of agendas, minutes, ensuring actions are adequately captured and followed up
- Undertake surveys and analysis relating to projects
- Proofread reports and documents ensuring that high quality outputs are delivered
- Analyse reports results, providing advice and guidance
Stakeholder engagement responsibilities:
- Maintain stakeholder relationships at all levels
- Work collaboratively with project team members and others to maintain good working relations
- Organise meetings, including sourcing venues and coordinating requirements and attendees
Line management/matrix management
- Support team members adequately to enable them to focus on the delivery of projects and programmes
Quality improvement
- Support quality improvement of products and services
- Work to policies and procedures
- Responsible for making all financial purchase orders
- Responsible for inputting financial information into the organisations finance systems and for tracking payments and receipts
The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary.
Please see the attached job description for a full list of responsibilities
Person Specification
Essential/Desirable criteria
Essential
- Well-developed communication skills that result in effective communication with various project teams members and partners
- Experience of working in a changing environment
- Working knowledge of Microsoft Office with intermediate keyboard skills
- Able to operate on own initiative, to plan and to organise own workload
- Ability to work with complex information, comparing and contrasting options
- Excellent attention to detail in own work, with an ability to prioritise work with tight deadlines
- An understanding of and commitment to equality of opportunity and good working relationships, both in terms of day-to-day working practices, but also in relation to management systems
Desirable
- Awareness of public health issues or previous experience in a similar role
- Experience of co-ordinating multiple projects / programmes
- Some knowledge of the NHS and local and national government structures
- Well-developed written and oral communication skills
- An interest and enthusiasm for public health issues
Person Specification
Essential/Desirable criteria
Essential
- Well-developed communication skills that result in effective communication with various project teams members and partners
- Experience of working in a changing environment
- Working knowledge of Microsoft Office with intermediate keyboard skills
- Able to operate on own initiative, to plan and to organise own workload
- Ability to work with complex information, comparing and contrasting options
- Excellent attention to detail in own work, with an ability to prioritise work with tight deadlines
- An understanding of and commitment to equality of opportunity and good working relationships, both in terms of day-to-day working practices, but also in relation to management systems
Desirable
- Awareness of public health issues or previous experience in a similar role
- Experience of co-ordinating multiple projects / programmes
- Some knowledge of the NHS and local and national government structures
- Well-developed written and oral communication skills
- An interest and enthusiasm for public health issues
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
