Dose Records and CIDI Coordinator

Job description

Job responsibilities

As the Dose Records and CIDI Coordinator your main responsibilities will include:

• Be responsible for the main routine management of the dose records data; ensuring accuracy at all times
• Manage special entry applications plus checking of estimates and manual doses to ensure these adhere to the requirements of the Regulations and approvals of the service.
• Enter dose history data onto the PDS bespoke database and issue new/amended/updated reports to customers. This includes entering dose and personal data on, and extracting data from, the database to answer queries. Data entry to Dose Histories is mainly manual and requires a high level of thoroughness and accuracy.
• Provide information/advice to both new and existing customers on all aspects of the Dose Record Keeping Service.
• Liaise with the CIDI representative and C&R Manager to ensure dose data is transferred promptly and accurately to the CIDI database as required by RADS.
• Communicate effectively with customers on the more complicated queries verbally or in writing (email/post), and through our on-line service to ensure their queries are answered.
• Communicate well with colleagues from their own and other teams in PDS, as well as internal RPAs to ensure an effective service for the customer
• Help deal with queries regarding the Dosimetry On-Line (DOL) system by working closely with the Service Team Leader to propose enhancements to improve the software and general administrative duties.
• Ensure QA procedures are followed at all times and monitor accuracy of doses added to records.
• The post holder will be required to work within the team and to tight deadlines laid out in the RADS and by customer requirements.
• Provide recommendations to line managers on potential improvements to office procedures to improve efficiency or effectiveness of the service and to the database used for coordination and record keeping of PDS.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary.

Please see job description attached for full list of duties and responsibilities.

Essential Criteria:

It is important through your application and Statement of Suitability of 1500 words that you give evidence and examples of proven experience of each of the following criteria:

Essential

• 2 A-Levels + 5 GCSEs, NVQ level 3 or equivalent experience
• Experience of working in a commercial environment to include direct contact with customers.
• Experience of supervising and working as part of a team in a customer-oriented environment
• Good understanding of computer record functions and processes
• Ability to communicate effectively with customers and colleagues orally and in writing at various levels.
• Attention to detail, ensuring accuracy including data entry and quality assurance checks.
• Excellent organizational and planning skills, including prioritization and time management as well as effectively and flexibly as part of a team and form good working relationships with all stakeholders

Desirable

• Good analytical and decision-making skills, with the ability to assess complex situations, investigate queries and interpret results including legislation
• General awareness of the hazards and uses of ionising radiation.
• Understanding of Data Protection legislation.
• Experience of working for an Approved Dosimetry Service with familiarity with the uses of personal dosimetry and technical terminology

Selection process details

STAGE 1 - APPLICATION & SIFT:

You will be required to complete an application form. This will be assessed in line with the advertised essential criteria please do provide evidence of how you meet this.

If you are successful at this stage, you will progress to an interview.

STAGE 2 INTERVIEW

This competition will involve a face-to-face interview

As part of the process, candidates will be invited to interview which will involve an in-depth discussion of your previous experience and professional competence in relation to the criteria set out in the Person Specification.

Your Statement of Suitability should outline your skills, experience, and achievements, providing evidence of your suitability for the role, with reference to the essential criteria (outlined in the person specification section).

You will also be asked to provide information within the Employer/ Activity history section of the application form. This is equivalent to the information you would provide on a CV, setting out your career history.

The Success Profiles framework will be used to assess and recruit the most suitable candidate. The following behaviours will be used at the interview:

1. Seeing the big picture
2. Changing and improving
3. Making effective decisions
4. Leading and communicating
5. Collaborating and partnering
6. Building capability for all
7. Achieving commercial outcomes
8. Delivering value for money
9. Delivering at pace

Expected Timeline:

Advert close: 23:55hrs on 17th September 2023 unfortunately, late applications will not be considered. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Shortlist: 19th September 2023

Interviews: w/c 27th September 2023

Please note these dates could be subject to change.

Security clearance level requirement

Successful candidates must pass a disclosure and barring security check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Basic Personnel Security Standard. People working with government assets must complete Basic Personnel Security Standard checks.

For posts on UKHSA Civil Service terms and conditions, new entrants to the Civil Service are expected to start on the minimum of the pay band. For existing Civil Servants and roles advertised across government, the rules of transfer apply, i.e., level transfers move on current salary or the pay range minimum, transfers on promotion move to new pay range minimum or receive a 10% increase. Either case is determined by whichever is the highest.

Please Note

This role is to be appointed under Civil Service Terms & Conditions. Full details on the T&Cs are found https://www.ukhsa.reed.com/

Are you already a civil servant, or employed by a Civil Service Commission accredited public body? Please state home department on your application form.

Do you meet the nationality requirements for this post? https://www.ukhsa.reed.com/

Complaint process:

The law requires that selection for appointment to the Civil Service is on merit on the basis of fair and open competition as outlined in the Civil Service Commission's Recruitment Principles. If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, in the first instance, you should contact UKHSA Public Accountability Unit via email:Complaints1@ukhsa.gov.uk. If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website.

Person Specification

Essential

Essential

• 2 A-Levels + 5 GCSEs, NVQ level 3 or equivalent experience
• Experience of working in a commercial environment to include direct contact with customers.
• Experience of supervising and working as part of a team in a customer-oriented environment
• Good understanding of computer record functions and processes
• Ability to communicate effectively with customers and colleagues orally and in writing at various levels.
• Attention to detail, ensuring accuracy - including data entry and quality assurance checks.
• Excellent organizational and planning skills, including prioritization and time management as well as effectively and flexibly as part of a team and form good working relationships with all stakeholders.

Desirable

• Good analytical and decision-making skills, with the ability to assess complex situations, investigate queries and interpret results including legislation
• General awareness of the hazards and uses of ionising radiation.
• Understanding of Data Protection legislation.
• Experience of working for an Approved Dosimetry Service with familiarity with the uses of personal dosimetry and technical terminology

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

UK Health Security Agency

Address

UKHSA Chilton

Chilton, Oxfordshire

OX11 0RQ

Employer's website

https://www.gov.uk/government/organisations/uk-health-security-agency (Opens in a new tab)