Quality Systems Manager

Job description

Job responsibilities

Main Duties of the Job

• The organisation and management of the ISO 9001 quality system for the UKHSA Porton site.
• The management of ISO 9001 and ISO 17025 compliance on the UKHSA Porton site and its interaction with the certifying bodies.
• The recruitment and management of staff including the organisation, supervision and conduct of staff appraisals. The management of staff attendance and performance.
• The design, implementation and supervision of team and personal training plans.
• Staff deployment and work prioritization including the planning of work, its scheduling and prioritisation.
• The design of processes, procedures, and work organisation to deliver Quality Assurance efficiently, making appropriate use of state-of-the-art science and technology where possible.
• The setting of quality objectives that are consistent with the Business Plans.
• The supervision of work and the management of work quality.
• The planning, procurement, and deployment of resources within budget constraints and the authorisation and control of expenditure to defined limits.
• The maintenance of a continuous improvement plan for facilities and equipment to ensure technical competitiveness and fitness for purpose so far as the financial budget allows.
• Oversee the installation and validation of new equipment and / or technologies to ensure compliance with the quality system.
• To support and implement the Corporate and local Quality Management Systems.
• The maintenance of a programme of continuous improvement.
• The design and implementation of a Safe System of Work. To ensure compliance with all policies and procedures relating to Health and Safety.
• The preparation and presentation of regular, written progress reports to senior management, including the design, maintenance and reporting of Key Performance Indicators and progress against objectives.
• Making formal, illustrated presentations of Quality Assurance to staff, management or stakeholders as required from time to time.
• Conduct quality inductions for new starters working within the quality system.
• To manage the prompt delivery and completion of any Corrective and Preventive Actions in conjunction with other functions within UKHSA Porton.
• The management, facilitation, and supervision of internal and external quality audits to both ISO 9001 and ISO 17025.
• Manage the ISO 9001 annual management review.
• Manage the monitoring and approval of suppliers at UKHSA Porton for non-GXP areas.
• To deputise for the Lead Quality Assurance Manager in quality activities relating to the delivery of Culture Collections products to satisfy customer contracts in a timely manner and to enable the current Business Plan.
• To be familiar with regulatory affairs and the ensure that procedures and products comply with external regulations and standards.

PROFESSIONAL DEVELOPMENT (AMEND IF REQUIRED)

• Identify, discuss and action own professional performance and training / development needs with your line manager through appraisal / individual development plan. Attending internal / external training events
• To participate in all mandatory training as required, i.e. fire safety, information governance and all other mandatory training.

KEY WORKING RELATIONSHIPS

The post holder will develop working relationships and communicate regularly with a wide range of individuals, clinical and non-clinical, internal and external to UKHSA. This will include;

Internal

• The Quality Systems Manager will communicate with all levels within and across Research, Culture Collections and support services and UKHSA generally.

External

• Post holder shall communicate and liaise with external customers, collaborators, suppliers, consultants and other third parties as however required from time to time to prosecute the Culture Collections and UKHSA business.

We pride ourselves as being an employer of choice, where Everyone Matters promoting equality opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce.

UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all.

Essential Criteria:

• Degree or equivalent in life sciences
• Significant experience of managing processes such as quality assurance in a science-based organization
• Experience of managing and developing a certified quality system such as ISO 9001, ISO 17025 or ISO 15189
• Experience of internal, supplier or third-party auditing
• Familiar with electronic document management systems and electronic quality management software systems
• Proven experience of autonomous working and part of a team
• Supervisory and management skills
• Understanding of quality assurance principles and procedures
• Communications, written and verbal
• Good interpersonal skills
• Experienced user of MS office
• Ability to train staff
• Planning and organisational skills
• Analytical and problem solving skills
• An understanding of and commitment to equality of opportunity and good working relationships.

Desirable Criteria:

• Qualification in Quality Auditing
• Member of the Chartered Quality Institute

Selection Process

You will be required to complete an application form. This will be assessed and sifted in line with the essential criteria.

This vacancy is using Civil Service Competencies and will assess your Behaviours and Experience

Stage 1: Application & Sift

As part of the application process, you will be asked to provide a Statement of Suitability in no more than 1000 words providing examples of how you meet the essential criteria. It should also detail what you and your experience can bring to the role.

Feedback will not be provided at this stage.

If you are successful at this stage, you will progress to interview

Stage 2: Panel Interview

All applicants that progress to interview will be assessed on behaviours / experience / technical / ability through the Civil Service Competencies Framework. The interview will be conducted onsite at Porton

The Competencies you will be tested on are:

Strategic cluster setting direction:

People cluster engaging people:

Performance cluster delivering results:

1. Seeing the big picture

2. Changing and improving

3. Making effective decisions

1. Leading and communicating

2. Collaborating and partnering

3. Building capability for all

1. Achieving commercial outcomes

2. Delivering value for money

3. Managing a quality service

4. Delivering at pace

Reserve List:

Candidates who pass the interview criteria but are not offered a post will be kept on a reserve list for 12 months and may be contacted if similar roles become available.

If you are interviewed for the post and do not meet the required threshold for the specified grade, your application may be assessed against a similar, lower grade role and you may be offered the post should one be available.

DBS - People working with government systems must complete Basic Personnel Security Standard (BPSS) checks which includes a disclosure and barring security check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed for this role is BPSS however there may be a requirement for this role to be SC cleared and you should familiarise yourself with the criteria of security clearance.

This role is Open to all external applicants (anyone) from outside the Civil Service (including by definition internal applicants. Appointments to roles within UKHSA will be made in accordance with the Civil Service nationality rules. These can be found athttps://www.gov.uk/government/publications/nationality-rulesThis job is broadly open to the following groups:

• UK nationals
• Nationals of Commonwealth countries who have the right to work in the UK
• Nationals of the Republic of Ireland
• Nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of theEuropean Union Settlement Scheme (EUSS)
• Relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
• Relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
• Certain family members of the relevant EU, EEA, Swiss or Turkish nationals

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's Recruitment Principles.

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Government baseline personnel security standard

Its important to note that there are currently exceptions to applications being considered if your conviction relates to any of the following:

• life sentences
• arson
• sexual offences
• hate and terror offences

Some departments will also consider the specific offence against the nature of the business, i.e., a conviction for fraud may rule you out for a finance role

Contact Details Sophie.Rigney@reed.com

Person Specification

Education & Qualifications

Essential

• oDegree or equivalent in life sciences

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

UK Health Security Agency

Address

Porton Down

Wiltshire

SP40JG

Employer's website

https://www.gov.uk/government/organisations/uk-health-security-agency (Opens in a new tab)