Digital Tools Admin

Job description

Job responsibilities

The post holder will be responsible for working with digital teams and product owners within UKHSA to ensure that the appropriate infrastructure is in place to support UKHSAs current and future digital services. You will be responsible for scoping and specifying platform requirements and ensuring that suppliers meet these requirements.

A key element of this role is coordinating closely with other Technology departments to ensure that the necessary infrastructure is in place for development, testing and deployment of digital services.

In addition to the job specific requirements above, this role will require adherence to all UKHSA Policies and Procedures

• All staff are expected to contribute to the delivery of corporate goals and objectives
• The role holder may be expected to support corporate service activity as set out in the Corporate Services Standard Operating Procedures
• As a Category 1 responder under the Civil Contingencies Act 2004, UKHSA has a set of civil protection responsibilities which it must fulfil in the response to any emergency or major incident. Staff may be asked to contribute to the preparedness for and response to major incidents and emergencies as required
• This document provides an outline of the tasks, responsibility and outcomes required of the role. The job holder will carry out any other duties that may reasonably be required by their line manager

The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the team, Directorate and the Organisation

PROFESSIONAL DEVELOPMENT

• Identify, discuss and action own professional performance and training / development needs with your line manager through appraisal / individual development plan. Attend internal and external training events
• To participate in all mandatory training as required, i.e. fire safety, information governance and all other mandatory trainin

KEY WORKING RELATIONSHIPS

The post holder will develop working relationships and communicate regularly with a wide range of individuals, clinical and non-clinical, internal and external to UKHSA. This will include:

Internal

• Technology Directorate
• Customers and stakeholders across UKHSA up-to and including Executive Director level

External

• Suppliers, in particular UKHSAs current or potential cloud hosting providers
• Representatives of other bodies with NHS and Department of Health
• Government Digital Service

Security clearance

Successful candidates must pass a disclosure and barring security check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Basic Personnel Security Standard.

People working with government assets must complete Basic Personnel Security Standard checks.

Essential Criteria

• Experience of working in a Digital, Technology or ICT environment or in a specialist area.
• Theoretical and practical knowledge of creating, configuring and maintaining Jira and Confluence projects.
• Experience of working in an Agile environment.
• Practical experience in a business analysis capacity. Ability to understand and translate user needs into team actions with the ability to: Make difficult decisions and weighing complexities involved with the need to act; Identify the main issues in complex problems, clarify understanding of stakeholder expectations to seek the best option.
• Skilled problem solver with a consistent and logical approach.
• Excellent verbal and written communication skills. Able to communicate with key stakeholders at all levels effectively and professionally, and to engage with non-technical stakeholders across a range of activities
• Prioritisation skills with ability to manage multiple strands of work
• An understanding of and commitment to equality of opportunity and good working relationships, in terms of day-to-day working practices

Desirable Criteria

• Experience of managing DNS, Live record changes and console.
• Experience in using Jira Query Language (JQL) for advanced search and other scenarios
• Be confident in using digital tools such as Google play console, Firebase and App Store Connect.

Secection Process

This vacancy is using Success Profiles, and will assess your Behaviours and Experience.

As part of the application process you will be asked to provide a Personal Statement / Statement of Suitability in no more than 1250 words. We will be assessing essential criteria at sift.

This should outline your skills, experience, and achievements, providing evidence of your suitability for the role, with particular reference to the Experience criteria or the essential criteria (outlined in the person specification section).

You will also be asked to provide information within the Employer/ Activity history section of the application form. This is equivalent to the information you would provide on a CV, setting out your career history. This will be used in the sifting process and will be scored.

Stage 1 - Application and Shortlisting

You will be required to complete an application form. This will be assessed in line with the advertised criteria.

If you are successful at this stage, you will progress to an interview.

Stage 2 - Interview

All applicants that progress to interview will be assessed on behaviours and experience through Success Profiles.

The Behaviours tested during the interview stage will be:

• Communicating and Influencing
• Managing a Quality Service
• Changing and Improving

Eligibility Criteria

Open to all external applicants (anyone) from outside the Civil Service (including by definition internal applicants/Civil servants on Loan).

Please note:

New entrants to the Civil Service are expected to start on the minimum of the pay band. The internal roles pay rules apply to existing Civil Servants, i.e. level transfers move on current salary or the pay range minimum, transfers on promotion move to new pay range minimum or receive 10% increase. Either case is determined by whichever is the highest.

For further details please refer to the Information Sheet- Starting Salaries & Benefits attachment

Feedback will only be provided if you attend an interview.

Person Specification

Experience

Essential

• Statement of Suitability
• CV

Behaviours

Essential

• Communicating and Influencing
• Managing a Quality Service
• Changing and Improving

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

UK Health Security Agency

Address

Homeworking

Home

E14 5EA

Employer's website

https://www.gov.uk/government/organisations/uk-health-security-agency (Opens in a new tab)