UK Health Security Agency

Commercial Change & Continuous Improvement Manager

Information:

This job is now closed

Job summary

UKHSA's Commercial teams played a critical role during the COVID-19 pandemic. Truly dynamic, they operate at significant pace in a commercially complex environment to procure an unprecedented range of goods and services in a highly competitive global market. We are extremely proud of their work - the activity that the Commercial team led was essential to the progress made in fighting COVID-19. Our Commercial teams took leading roles in standing up the testing infrastructure, procuring test kits and negotiating and managing highly complex logistics contracts.

As the organisation evolves, UKHSA's Commercial team will continue to play a central role in priority activity - continuing the response to the COVID-19 pandemic and building on the legacy of the COVID-19 response to ensure a resilient and scalable infrastructure to secure the UK in the strongest position to protect the public from future threats to health.

This position sits within the Commercial Operations & Engagement team, the team that are at the heart of ensuring that the Commercial function operates to the best of it's ability.

Main duties of the job

The role will include but not be limited to:

  • Support the Commercial Change and Project Management Lead with the developing and delivering the UKHSA Commercial Change and Continuous Improvement Strategy.
  • Support and deliver a Continuous Improvement Strategy including the facilitation of problem-solving and CI events, content development and evaluation.
  • Develop and proactively manage work plans
  • Build and develop relationships with a range of stakeholders to maximise opportunities to collaborate, achieve efficiency and improve capability
  • When necessary, attend meetings and act as a representative for Commercial Change & Engagement team.
  • Maintain awareness of UKHSA change initiatives and ensure alignment
  • Work within or across functional change and project management teams to develop and deliver change programmes
  • Build strong relationships across UKHSA and other government departments and agencies
  • Help to analyse the impact and effectiveness of Change Delivery and Continuous Improvement activity undertaken and be able to interpret findings and apply actionable insight.

About us

We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce.

UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all.

The UK Health Security Agency (UKHSA) is responsible for planning, preventing and responding to external health threats, and providing intellectual, scientific and operational leadership at national and local level, as well as on the global stage. UKHSA ensures that the nation can respond quickly and at greater scale to deal with a range of health threats, including those of a future pandemic.You will be working with a highly motivated and passionate group of people and will be working alongside them in an exciting and fast pace environment with the opportunity to make your mark and influence government policy and delivery.

Details

Date posted

09 August 2022

Pay scheme

Other

Salary

£36,329 to £45,998 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time, Part-time, Job share, Flexible working, Home or remote working

Reference number

919-HM-50000693-EXT

Job locations

Home-working

National

SW1P 3JR


Job description

Job responsibilities

This is an exciting time to join the UK Health Security Agency (UKHSA), the nations new public health body focused on health protection and security which became fully operational on 1st October 2021. The Agency builds on the legacy of Public Health England, NHS Test and Trace, and the Joint Biosecurity Centre to help keep the nation safe. UKHSA will operate as an integral part of the public health system and the national security infrastructure, utilising state-of-the-art technologies and ground-breaking capabilities in data analytics and genomic surveillance to tackle coronavirus (COVID-19) and future threats locally, nationally and globally.

Being a new Agency presents an incredible opportunity to shape teams that will add significant value to UKHSA at the forefront of global health protection, whilst making this a desirable place to forge a career for Commercial professionals, structured to perform both in steady state and surge state should a public health threat occur.

Job Purpose

The SEO Commercial Change & Continuous Improvement Manager will be responsible for supporting and delivering good Change Management and Continuous Improvement initiatives within the Commercial Function and in collaboration with its wider stakeholders in UKHSA.

The post holder will need to work collaboratively with various stakeholders and maintain alignment to the organisations standards and practices.

This role affords the post holder the opportunity to contribute to a developing continuous improvement portfolio in addition to embedding change management capability to a Function that is critical to operational delivery.

The post holder will need to be a dynamic self-starter who can support the Commercial Change and Project Management Lead in high profile workstreams while role modelling best-practice behaviours to the wider organisation.

Your application will be assessed against the following criteria required for the role:

Essential Criteria:

  • Experience of using business improvement, problem solving and value stream mapping tools and techniques.
  • Strong analytical skills and the ability to interpret and learn from evaluation, embedding lessons learnt into subsequent activity.
  • A passion for, and knowledge of, continuous improvement tools and techniques.
  • Experience in facilitation of workshops and cross stakeholder working groups.
  • Ability to effectively communicate complex issues in a simple and compelling way to different audiences, in virtual and face to face settings.
  • Proven track record of delivering and managing change across a large team.

Desirable Criteria:

  • Experience of delivering business and change management in the public sector.
  • Experience of using best practice evaluation methods to analyse the impact of your work and implement learnings for future activity.
  • Strong influencing and negotiating skills and ability to build trust quickly; particularly building good working relationships with key internal stakeholders.
  • Excellent project management skills.
  • Strong written communication skills.
  • Ability to work at pace across multiple priorities and as part of virtual teams.

This vacancy is using Success Profiles and will assess your Behaviours, Experience, Strengths and Technical skills.

As part of the application process, you will be asked to provide a Statement of Suitability (in no more than 750 words). This should outline how you consider your skills, experience and achievements, provide evidence of your suitability for the role, with particular reference to the essential criteria outlined.

You will also be asked to provide information within the Employer/ Activity history section of the application form. This is equivalent to the information you would provide on a CV, setting out your career history (this will be used in sifting process and will be scored).

STAGE 1 - APPLICATION & SIFT:You will be required to submit a CV and a statement of suitability (Max 750 Words) based on the essential criteria advertised.

PLEASE NOTE THAT THE TRAC SYSTEM WILL ALLOW YOU TO SUBMIT UP TO 1500 WORDS FOR THE STATEMENT OF SUITABILITY, HOWEVER THE VACANCY HOLDER WILL ONLY ASSESS AGAINST THE FIRST 750 WORDS.

If you are successful at this stage, you will progress to interview.

Unfortunately, late applications will not be considered.

STAGE 2 - INTERVIEW:

All candidates who are successful at the sift stage will undertake a single video interview.

All applicants that progress to interview will be assessed through an interview against a mixture of Behaviour, experience, strength and technical based questions.

The Behaviours tested during the interview stage will be:

  • Changing and Improving
  • Leadership
  • Working Together
  • Delivering at Pace
  • Seeing the Big Picture

Eligibility Criteria

Option 3 - External

Open to all external applicants (anyone) from outside the Civil Service (including by definition internal applicants/Civil servants on Loan).

New entrants to the Civil Service are expected to start on the minimum of the pay band.

The internal roles rules apply to existing Civil Servants, i.e. level transfers move on current salary or the pay range minimum, transfers on promotion move to new pay range minimum or receive 10% increase.

Either case is determined by whichever is the highest.

For further details please refer to the Information Sheet- Starting Salaries & Benefits attachment.

Security Clearance Level Requirement:

Successful candidates must pass a disclosure and barring security check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Basic Personnel Security Standard.

Location, please note:

Currently, this role will be home-based with travel to UKHSA in London or other nationwide UK Health Security Agency sites/offices if required. Your salary will be based on your home address and the relevant pay scales under UKHSA Policy. If your home base is within the M25, inner London pay rates apply. If your home base is within the 40 mile radius of the M25 you will receive the outer London pay rate. National pay rates apply to all other employees whose home base is outside of the 40-mile radius of the M25.

The pay rates are as follows:

National: £36,329 - £42,481

Outer London: £38,202 - £44,240

Inner London: £40,074 - £45,998

Please note, the department may change the place of work to any place within reasonable travelling distance of your home address if there is a business need to do so. Some roles may be performed from a regional office. This should be taken into account when applying for this role. Please note you must be a habitual resident in the UK to apply for this role and your home address, from which you would undertake this role if successful, must be in the UK

Job description

Job responsibilities

This is an exciting time to join the UK Health Security Agency (UKHSA), the nations new public health body focused on health protection and security which became fully operational on 1st October 2021. The Agency builds on the legacy of Public Health England, NHS Test and Trace, and the Joint Biosecurity Centre to help keep the nation safe. UKHSA will operate as an integral part of the public health system and the national security infrastructure, utilising state-of-the-art technologies and ground-breaking capabilities in data analytics and genomic surveillance to tackle coronavirus (COVID-19) and future threats locally, nationally and globally.

Being a new Agency presents an incredible opportunity to shape teams that will add significant value to UKHSA at the forefront of global health protection, whilst making this a desirable place to forge a career for Commercial professionals, structured to perform both in steady state and surge state should a public health threat occur.

Job Purpose

The SEO Commercial Change & Continuous Improvement Manager will be responsible for supporting and delivering good Change Management and Continuous Improvement initiatives within the Commercial Function and in collaboration with its wider stakeholders in UKHSA.

The post holder will need to work collaboratively with various stakeholders and maintain alignment to the organisations standards and practices.

This role affords the post holder the opportunity to contribute to a developing continuous improvement portfolio in addition to embedding change management capability to a Function that is critical to operational delivery.

The post holder will need to be a dynamic self-starter who can support the Commercial Change and Project Management Lead in high profile workstreams while role modelling best-practice behaviours to the wider organisation.

Your application will be assessed against the following criteria required for the role:

Essential Criteria:

  • Experience of using business improvement, problem solving and value stream mapping tools and techniques.
  • Strong analytical skills and the ability to interpret and learn from evaluation, embedding lessons learnt into subsequent activity.
  • A passion for, and knowledge of, continuous improvement tools and techniques.
  • Experience in facilitation of workshops and cross stakeholder working groups.
  • Ability to effectively communicate complex issues in a simple and compelling way to different audiences, in virtual and face to face settings.
  • Proven track record of delivering and managing change across a large team.

Desirable Criteria:

  • Experience of delivering business and change management in the public sector.
  • Experience of using best practice evaluation methods to analyse the impact of your work and implement learnings for future activity.
  • Strong influencing and negotiating skills and ability to build trust quickly; particularly building good working relationships with key internal stakeholders.
  • Excellent project management skills.
  • Strong written communication skills.
  • Ability to work at pace across multiple priorities and as part of virtual teams.

This vacancy is using Success Profiles and will assess your Behaviours, Experience, Strengths and Technical skills.

As part of the application process, you will be asked to provide a Statement of Suitability (in no more than 750 words). This should outline how you consider your skills, experience and achievements, provide evidence of your suitability for the role, with particular reference to the essential criteria outlined.

You will also be asked to provide information within the Employer/ Activity history section of the application form. This is equivalent to the information you would provide on a CV, setting out your career history (this will be used in sifting process and will be scored).

STAGE 1 - APPLICATION & SIFT:You will be required to submit a CV and a statement of suitability (Max 750 Words) based on the essential criteria advertised.

PLEASE NOTE THAT THE TRAC SYSTEM WILL ALLOW YOU TO SUBMIT UP TO 1500 WORDS FOR THE STATEMENT OF SUITABILITY, HOWEVER THE VACANCY HOLDER WILL ONLY ASSESS AGAINST THE FIRST 750 WORDS.

If you are successful at this stage, you will progress to interview.

Unfortunately, late applications will not be considered.

STAGE 2 - INTERVIEW:

All candidates who are successful at the sift stage will undertake a single video interview.

All applicants that progress to interview will be assessed through an interview against a mixture of Behaviour, experience, strength and technical based questions.

The Behaviours tested during the interview stage will be:

  • Changing and Improving
  • Leadership
  • Working Together
  • Delivering at Pace
  • Seeing the Big Picture

Eligibility Criteria

Option 3 - External

Open to all external applicants (anyone) from outside the Civil Service (including by definition internal applicants/Civil servants on Loan).

New entrants to the Civil Service are expected to start on the minimum of the pay band.

The internal roles rules apply to existing Civil Servants, i.e. level transfers move on current salary or the pay range minimum, transfers on promotion move to new pay range minimum or receive 10% increase.

Either case is determined by whichever is the highest.

For further details please refer to the Information Sheet- Starting Salaries & Benefits attachment.

Security Clearance Level Requirement:

Successful candidates must pass a disclosure and barring security check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Basic Personnel Security Standard.

Location, please note:

Currently, this role will be home-based with travel to UKHSA in London or other nationwide UK Health Security Agency sites/offices if required. Your salary will be based on your home address and the relevant pay scales under UKHSA Policy. If your home base is within the M25, inner London pay rates apply. If your home base is within the 40 mile radius of the M25 you will receive the outer London pay rate. National pay rates apply to all other employees whose home base is outside of the 40-mile radius of the M25.

The pay rates are as follows:

National: £36,329 - £42,481

Outer London: £38,202 - £44,240

Inner London: £40,074 - £45,998

Please note, the department may change the place of work to any place within reasonable travelling distance of your home address if there is a business need to do so. Some roles may be performed from a regional office. This should be taken into account when applying for this role. Please note you must be a habitual resident in the UK to apply for this role and your home address, from which you would undertake this role if successful, must be in the UK

Person Specification

CV

Essential

  • CV

Statement of Suitability

Essential

  • Statement of Suitability

Behaviours

Essential

  • Changing & Improving
  • Leadership
  • Working Together
  • Delivering at Pace
  • Seeing the Big Picture
Person Specification

CV

Essential

  • CV

Statement of Suitability

Essential

  • Statement of Suitability

Behaviours

Essential

  • Changing & Improving
  • Leadership
  • Working Together
  • Delivering at Pace
  • Seeing the Big Picture

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

UK Health Security Agency

Address

Home-working

National

SW1P 3JR


Employer's website

https://www.gov.uk/government/organisations/uk-health-security-agency (Opens in a new tab)

Employer details

Employer name

UK Health Security Agency

Address

Home-working

National

SW1P 3JR


Employer's website

https://www.gov.uk/government/organisations/uk-health-security-agency (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruitment Team 3

Recruitment Team 3

RecruitmentTeam3@ukhsa.gov.uk

Details

Date posted

09 August 2022

Pay scheme

Other

Salary

£36,329 to £45,998 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time, Part-time, Job share, Flexible working, Home or remote working

Reference number

919-HM-50000693-EXT

Job locations

Home-working

National

SW1P 3JR


Supporting documents

Privacy notice

UK Health Security Agency's privacy notice (opens in a new tab)