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Duty Operations Manager

Manx Care

The closing date is 07 May 2025

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Job summary

Are you a self-motivated, committed, and enthusiastic paramedic looking to take the next step in your career? Joining our small team as Duty Operations Manager, you will provide leadership and management to a team of Paramedics, Technicians and ECAs to deliver excellence in the field of pre-hospital care.

Main duties of the job

The Isle of Man Ambulance Service is a unique place to work; you will work in partnership with colleagues across Manx Care and the wider emergency services to provide support and leadership to staff across the ambulance service. Providing incident command and clinical support you will also be responsible for staff welfare, rota management and absence management. If you are intrinsically motivated and able to use your excellent leadership skills to deliver meaningful results and drive innovation in a busy service, we want to hear from you!

About us

By joining Manx Care on the Isle of Man youll be stepping away from NHS pressures and demands, as the Islands healthcare system is similar but separate to the UK NHS. We provide lots of opportunities for professional learning and CPD, this includes use of our well-resourced education and training centre. At many of our locations youll have access to free on-site car parking. People who relocate here can also get a refund on their National Insurance contributions for the first year of living here. In addition, we offer generous relocation packages for most of our roles! On the Isle of Man you can benefit from great lifestyle opportunities, a safe environment and great schools. Manx residents benefit from lower tax rates compared to most countries in the EU.

Date posted

23 April 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£48,780 to £63,606 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

MCX-021702

Job locations

Nobles Hospital

Braddan

Isle of Man

IM4 4RJ


Job description

Job responsibilities

A workplace that invests in you

Enjoy higher salaries compared to the UK, along with annual salary increases that extend beyond typical UK NHS pay scales.

A generous annual leave entitlement starting at 27 days and 10 Public Holidays.

Subject to meeting eligibility criteria, the IOM Public Service offers two pension arrangements; the Isle of Man Government Unified Scheme 2011 or the Isle of Man Government Defined Contribution (DC) Arrangement.

You may be eligible for a Blue Light Card, unlocking a wide range of exclusive discounts on shopping, food and leisure activities at hundreds of popular high street and online retailers.

Step away from NHS pressures and demands! The Island’s healthcare system is similar but separate to the UK NHS.

Access to the staff canteen at Noble’s Hospital where you can purchase affordable food and drinks in your breaks.

Free on-site car parking.

Our on-site education and training centre, Keyll Darree, comprises a lecture theatre, well stocked medical library, training facilities and a state of the art simulation lab which is operated by trained simulation practitioners.

Ability to apply for an unpaid career break after 3 years’ service.

Access to the Isle of Man Public Service Cycle to Work scheme after your first year of employment.

Access to the Learning, Education and Development training facility, which is exclusively for Public Service employees, to keep on top of your continuous professional development.

Free access to the Isle of Man Government Staff Welfare Service which offers professional counselling, emotional support and sign-posting on a wide range of issues.

Accommodation is available for the first 6 months in your role at a reduced rate for non-Island residents.

A relocation package of up to £7,000 based on receipts is available for this role. Housing Assistance is also available where the Department will pay the difference between your current mortgage/rent bill, and that of your new accommodation on the Isle of Man, up to a maximum of £250 per month. This role also qualifies for a recruitment incentive of £3,000, payable in the 1st, 13th, and 25th months of employment.

Job description

Job responsibilities

A workplace that invests in you

Enjoy higher salaries compared to the UK, along with annual salary increases that extend beyond typical UK NHS pay scales.

A generous annual leave entitlement starting at 27 days and 10 Public Holidays.

Subject to meeting eligibility criteria, the IOM Public Service offers two pension arrangements; the Isle of Man Government Unified Scheme 2011 or the Isle of Man Government Defined Contribution (DC) Arrangement.

You may be eligible for a Blue Light Card, unlocking a wide range of exclusive discounts on shopping, food and leisure activities at hundreds of popular high street and online retailers.

Step away from NHS pressures and demands! The Island’s healthcare system is similar but separate to the UK NHS.

Access to the staff canteen at Noble’s Hospital where you can purchase affordable food and drinks in your breaks.

Free on-site car parking.

Our on-site education and training centre, Keyll Darree, comprises a lecture theatre, well stocked medical library, training facilities and a state of the art simulation lab which is operated by trained simulation practitioners.

Ability to apply for an unpaid career break after 3 years’ service.

Access to the Isle of Man Public Service Cycle to Work scheme after your first year of employment.

Access to the Learning, Education and Development training facility, which is exclusively for Public Service employees, to keep on top of your continuous professional development.

Free access to the Isle of Man Government Staff Welfare Service which offers professional counselling, emotional support and sign-posting on a wide range of issues.

Accommodation is available for the first 6 months in your role at a reduced rate for non-Island residents.

A relocation package of up to £7,000 based on receipts is available for this role. Housing Assistance is also available where the Department will pay the difference between your current mortgage/rent bill, and that of your new accommodation on the Isle of Man, up to a maximum of £250 per month. This role also qualifies for a recruitment incentive of £3,000, payable in the 1st, 13th, and 25th months of employment.

Person Specification

Qualifications

Essential

  • Registered Paramedic with HCPC registration
  • Recognised driving award; Level 3 IHCD Ambulance Driving and Emergency
  • Driving Or Level 3 Certificate Emergency Response Ambulance Driving (CERAD) Or Historical qualification approved by an NHS Emergency Ambulance Service
Person Specification

Qualifications

Essential

  • Registered Paramedic with HCPC registration
  • Recognised driving award; Level 3 IHCD Ambulance Driving and Emergency
  • Driving Or Level 3 Certificate Emergency Response Ambulance Driving (CERAD) Or Historical qualification approved by an NHS Emergency Ambulance Service

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Manx Care

Address

Nobles Hospital

Braddan

Isle of Man

IM4 4RJ


Employer's website

https://www.gov.im/about-the-government/departments/health-and-social-care/ (Opens in a new tab)

Employer details

Employer name

Manx Care

Address

Nobles Hospital

Braddan

Isle of Man

IM4 4RJ


Employer's website

https://www.gov.im/about-the-government/departments/health-and-social-care/ (Opens in a new tab)

For questions about the job, contact:

Senior Paramedic Officer

Sean Crellin

Sean.Crellin@gov.im

Date posted

23 April 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£48,780 to £63,606 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

MCX-021702

Job locations

Nobles Hospital

Braddan

Isle of Man

IM4 4RJ


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