Healthcare Assistant

Job description

Job responsibilities

Responsibility for Patient/Service User Care

1. To support patients/service users in undertaking activities of daily living within care plans.

2. To monitor and report changes in patient/service users presentation to the staff member in charge and take appropriate action.

3. To follow all relevant policies and procedures.

4. To report issues of concern in line with policy and contribute to any Quality and Safety processes.

Communication

1. To build a rapport with patients/service users and their support network communicating with them in a way that respects their views.

2. To use a wide range of communication skills that can be adapted to meet the needs of complex and challenging situations.

3. To demonstrate effective communication skills with all members of the multidisciplinary team.

4. To provide clear, concise, and accurate electronic and paper records of the care given in accordance with agreed policy and standards.

5. Communicates to patients/service users and relatives compassionately, in a confidential and sensitive professional manner.

6. To acknowledge and respect language and cultural differences of patients/service users, their support networks and colleagues.

Leadership

1. To promote high quality care through the role modelling of professional behaviours.

2. To advocate on behalf of patients and service users

3. To take accountability for own decisions and actions.

Planning and Organisation

1. To organise own workload and tasks, prioritising as appropriate.

Partnership Working

1. To demonstrate an understanding of and apply the principles of the CARE Values.

2. To contribute to effective team working through communicating with others in a constructive way offering support and assistance and making suggestions for the improvement of care delivery.

3. To attend and participate in team meetings.

4. To understand the role of a range of professionals from other service areas who maybe participating in the care of a patient/service user.

Responsibility for Physical and Financial Resources

1. To use public funds and equipment responsibly and appropriately.

2. To use consumables appropriately, monitoring stock and minimising waste.

3. To handle valuables in accordance with agreed policies and procedures.

Professional Development

1. To undertake the Care Certificate and Band 3 Competency Pathway within a specified time scale.

2. To complete training in accordance with the Statutory, Mandatory and Essential to

Role Training Policy.

3. To participate in supervisory one-to-one meetings and HSCs Values Based Appraisal process, developing plans to meet personal and organisational objectives.

4. To demonstrate the ability to develop new knowledge and skills, applying this to practice, and share with colleagues as appropriate.

5. To participate in the induction, orientation and development of new staff, students and any voluntary workers.

Research, Development and Audit

1. To be involved in HSC quality improvement initiatives and audits to improve patients safety and care.

Person Specification

Experience

Essential

• Key Criteria
• Ability to demonstrate an understanding of HSCs CARE Values
• Punctual and reliable
• Ability to follow instructions
• Ability to organise own work
• Ability to work well within a team
• Self-motivated and able to use initiative
• Good level of literacy and numeracy
• Good communication skills (written and verbal)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

States of Guernsey

Address

Princess Elizabeth Hospital

Le Vauquiedor

St. Martin

Guernsey

GY4 6UU

Employer's website

https://www.gov.gg/ (Opens in a new tab)