Job responsibilities
Responsibility for Patient/Service User Care:
To promote and deliver a high standard of care based on best
practice to maintain patient/service user safety and provide an excellent.
To coordinate the assessment of patients/service users
with complex needs including individuals with unconfirmed diagnosis.
To coordinate the development, implementation and evaluation
of specialised programmes of care utilising evidence and research.
To lead a team of staff/provide specialist advice in acute
and chronic situations ensuring that the patients/services users needs are met
along with their support network.
To ensure patient/service user involvement in the planning,
delivery and evaluation of care, respecting their beliefs and dignity.
To utilise data and information from a range of sources to
identify patient/service user condition to guide decision making.
Within field of expertise and policy and where appropriate,
request specific clinical tests to establish a diagnosis.
To undertake the role of health promoter and educator for
patients/service users and their support networks.
To ensure that professional standards are upheld by the
staff members working within the post-holders sphere of responsibility.
To manage all incidents as per policy and participate in
risk management and Quality and Safety processes e.g SWARM.
To be accountable for ensuring that safeguards are in place
for patients/service users and escalate any safety, safeguarding or risk
concerns following the appropriate processes.
Communication:
To build and advocate a therapeutic relationship with
patients/service users and their support network, communicating with them in
a way that respects their views, language, cultural differences and cognitive
function.
To use and promote a wide range of communication skills that
can be adapted to meet the needs of complex and challenging situations.
To manage conflict between individuals including staff,
patients/service users and their support network.
To establish and promote effective working relations with
all members of the multi-disciplinary team and outside agencies, clearly
relaying condition related information in a timely and effective manner.
Communicates to patients/service users and support
networks compassionately, in a confidential and sensitive professional manner.
To provide clear, concise, and accurate electronic and paper
records of the care given in accordance with agreed policy and standards.
Leadership:
To act as a professional role model for staff, advocating
for patients and service users and promoting high standards of practice and
strong professional values.
To lead the department or service.
To lead and coordinate nurse led and multi-agency activities
within area of specialist practice.
To lead on the investigation of complaints and clinical
incidents related to own clinical area, ensuring that learning is shared with
own team and wider HSC.
To promote own and team success and excellent standards of
care by reflecting, challenging others constructively, upholding HSCs CARE
Values.
To ensure team members are aware of organisational
objectives, policies and procedures and implications that they have for their
practice.
To undertake Values Based Appraisals for staff as required
and support such staff with performance issues, developing action plans to
address developmental needs.
To lead in the recruitment of team members and ensure a
positive and supportive working environment for all staff.
To advocate on behalf of patients and service users.
To take accountability and reflect on own decisions and
actions using available support networks.
Planning and Organisation:
To organise own workload and that of others, demonstrating
the ability to recognise changing priorities and adjusting plans accordingly.
To lead with shift planning/work scheduling for the service
area including the appropriate allocation of staff to ensure safe levels of
care.
To lead, coordinate and delegate activities to colleagues
where applicable within agreed systems of working, considering required skill
mix and staffing levels, in accordance with patient/service user need.
Policy and Service Development:
To lead and contribute to service developments and propose
changes to policies and procedures, ensuring that new initiatives are
incorporated into working practices of staff.
To support the senior management team to initiate and
implement improvements using a systematic approach using KPIs and clinical
incidents.
To ensure that staff members are working with the scope of
relevant policies, procedures and guidelines.
Partnership Working:
To demonstrate an understanding of and apply the principles
of the CARE Values.
To actively work and promote collaborative working as part
of a multi-disciplinary team with a range of professionals from other service
areas who may be participating in the care of a patient/service user.
To lead effective team working, communicating with others in
a constructive way, which enables colleagues to make suggestions for the
improvement of care delivery.
Through effective negotiation and organisational and
political awareness, create an environment for partnership working and
dissemination of information across multi-disciplinary teams.
To lead and participate in team meetings.
Responsibility for Physical and Financial Resources:
To ensure that public funds are used responsibly and
appropriately.
To authorise expenditure, e.g. the signing of timesheets and
authorising the use of additional staff.
To effectively manage resources within the service area e.g
equipment and supplies.
To manage expenditure within budget for service area and
report to the senior manager, any actual or potential deviations from the
budget.
To ensure the safe and responsible use of equipment.
To ensure all staff handle valuables in accordance with
agreed policies and procedures.
Professional Development:
To take responsibility for maintaining own, and that of
others within the service, professional development and revalidation
requirements, ensuring completion of training in accordance with the Statutory,
Mandatory and Essential to Role Training Policy.
To participate in and lead supervisory one-to-one meetings
and HSCs Values Based Appraisal process, developing plans to meet personal and
organisational objectives.
To continually develop new knowledge and skills, applying
this to practice and sharing with colleagues as appropriate.
To participate in and develop plans for the induction,
orientation and development of new staff, agency workers, students and any
voluntary workers.
To develop programmes of learning to meet the educational
needs of staff working within the department or service.
To ensure the service area provides an effective learning
environment and to supervise and assess pre and post registration students in
accordance with University and HSC requirements.
Research Development and Audit:
To lead and coordinate the use of data from clinical
incidents and other sources to inform areas of audit activity and service
development.
To lead HSC quality improvement initiatives and audits to
improve patient and service user safety and care.
To keep up to date and inform others of changes to
evidence-based practice and current trends.
Analysis and Data Management:
To develop Key Performance Indicators and monitor trends
within own service area and lead on service development.
To utilise a variety of data sources to contribute to the
analysis and investigation of Incidents.
