Job responsibilities
CLINICAL RESPONSIBILITIES
- To undertake the assessment of service users with complex care needs including individuals with undifferentiated and undiagnosed conditions.
- To develop, implement and evaluate programmes of care to meet these needs.
- To guide, advise and direct other staff in the assessment, planning, implementation and evaluation of service user care.
- To initiate risk assessment processes to determine risks to the health and well-being of service user with complex care needs, taking relevant action to minimise these risks.
- To lead a team of staff in emergency and other acute situations, ensuring that the service user needs are met and that significant others are supported.
- To utilise information and data from a range of sources to identify service user problems and guide decision-making processes. Within field of expertise, and organisational policy, request specific clinical tests to establish a diagnosis.
- To promote service user involvement in the planning, delivery and evaluation of care, respecting their wishes, beliefs and dignity.
- To independently liaise and communicate effectively with all members of the multidisciplinary team and other agencies involved in the care of the service user.
TRAINING AND EDUCATION
- To take a lead in the promotion of the health and well-being of service users and their significant others, ensuring that health promotion is incorporated in the planning and delivery of care.
- To facilitate others to reflect and develop.
- To act as a mentor/preceptor/supervisor to students and other learners.
- To promote an environment that is conducive to quality learning and assessment.
- Develop programmes of learning to meet the educational needs of all staff working within the care setting.
- Maintain own continuing professional development needs. The post holder should be willing to work towards achieving graduate status.
- Develop and maintain competence in the additional skills related to the needs of the s and service users.
- To undertake in-house annual mandatory training and to familiarise self and new starters regarding relevant ward policy and procedure.
LEADERSHIP/MANAGERIAL
- Support the ward manager in maintaining continuing responsibility for professional and procedural practice to ensure the provision of best practice
- With the ward manager monitor agree quality improvement metrics (KPIs) to enable reporting to the service managers and governance.
- To facilitate the recruitment and retention of staff as required.
- To co-ordinate a team of staff, ensuring that clear systems of communication are developed within the team and any work-related issues raised by the team are addressed
- To ensure team members are aware of ward and organisational objectives, policies and procedures and the implications they have for their practice.
- Support staff with performance issues developing action plans to address developmental needs.
- To co-ordinate and lead a team of staff, ensuring that clear systems of communication are developed within the team and any work-related issues raised by the team are addressed.
- To ensure team members are aware of organisational objectives, policies and procedures and the implications they have for their practice
- To undertake the professional development review process with identified team members.
- To act as a professional role model for junior staff, promoting high standards of practice and strong professional values.
- To assist with shift planning for the practice area.
- To delegate clinical activity and ward business safely and appropriately.
- Undertake Human Resource activities as appropriate to role e.g. reporting sickness absence, and addressing shift deficits.
COMMUNICATION
- To communicate effectively with service users and their significant others, considering their cultural background, clinical presentation and cognitive functioning.
- To communicate clearly with all members of the multidisciplinary team, demonstrating sensitivity to cultural and language differences.
- Communicate effectively across a wide variety of settings, using tact and diplomacy in response to situations that may be complex and sensitive and may have resulted from conflict.
- Providing advice and use initiative and follow organisational procedures in routine and crisis situations
- To ensure written communication complies with organisational and professional standards.
- To represent the ward at meetings/events as requested by the Ward Manager.
AUDIT/INFORMATION TECHNOLOGY/RESEARCH ACTIVITY
- In conjunction with the audit department, initiate and undertake clinical audits to monitor and maintain standards of practice.
- To utilise the incident reporting system to document actual or potential risks impacting on the quality of service user care including actions taken.
- To actively promote evidence based practice in own and the practice of other members of staff involved in the care of the service user/.
- To take a professional lead in one specific aspect of practice, ensuring that new initiatives are incorporated within the working practices of all staff.
- With training, access organisational electronic information systems relevant to the role.
OTHER DUTIES
- The post holder will be required to use a computer, either a stand-alone or as part of a networked system, and will be responsible for the quality of information. The amount of time spent on this type of work will depend on the job.
- The post holder will be required to take part in an annual performance appraisal, where this job description will be reviewed, and objectives set.
- HSC operates a No Smoking Policy that prohibits any smoking on HSC premises whilst at work.
- To follow and adhere to the HSC Health and Safety Policies and instructions and be responsible for your own and others health and safety in the work place.
- The post holder is expected to contribute to the creation of a working environment where everyone feels respected, valued and treated with dignity.
Safeguarding Children and Adults
All staff have a responsibility to ensure the safeguarding of children, young people and vulnerable adults. This includes attending statutory and mandatory training, adhering to local Safeguarding Children and Adults policies and procedures and inter-agency guidance as identified in HSC Safeguarding policies and procedures.
Confidentiality
Personal information and many of the duties of this post are of a confidential nature and disciplinary action will be taken if confidential information is divulged to inappropriate persons.
Data Protection Act (Bailiwick Law 2017)
All staff are reminded of their duties and responsibilities as employees under the Data Protection Law 2017 and in particular to ensure that Personal Data is not negligently or unlawfully handled or disclosed to unauthorised persons.
Infection Control
As an employee of HSC you are responsible for protecting yourself and others against the risk of acquiring a Healthcare Associated Infection. All staff, clinical or non-clinical are expected to comply with infection control policies and procedures.
