Ministry of Defence (Defence Medical Services)

Band 3 Healthcare Assistant

The closing date is 16 July 2025

Job summary

At Defence Primary Healthcare (DPHC) we are an inclusive, dedicated organisation working to provide outstanding care to our entitled personnel.

Are you a Band 3 Healthcare Assistant looking for an exciting role, working alongside the military, which offers numerous benefits and opportunities? If the answer is yes, then we are looking to appoint a professional and patient focused individual with a strong commitment to providing a high quality service to work within our friendly and welcoming team at the RNAS Culdrose, Helston.

The vacant post is full time working 37.5 hours per week. Requests to work flexibly and/or part time will be considered, taking into account business needs.

Could this be the role for you? If so, we'd love to hear from you!

Benefits

Access to learning and development tailored to your role
An environment with flexible working options
A working culture which encourages inclusion and diversity
NHS Pension
Free parking
Access to Gym

Main duties of the job

To support the clinical and administrative staff of Medical Facility (MTF) Culdrose in providing a Primary Healthcare Service to entitled personnel. Clinical work will be delegated by senior clinicians and in relation to administrative work this can be delegated by the SNO or by in the practice manager in their absence. Care is carried out within the medical treatment facility. On occasion there may be requirement to support Royal Air Force (RAF) St Mawgan as part of the group practice,

The role supports the strategy and mission statement for Defence Primary Health Care (DPHC) to ensure optimum health and well-being for patients and maximum deployability. Accountability and responsibility to DPHC and Ministry of Defence (MoD) policy, is a requirement of the post.

About us

Our success depends on our people our Whole Force regular and reservist military, civil servants and contractors, all working as one, working together seamlessly to deliver for us.

Our civil servants are a central part of this Whole Force, developing strategy, making policy, supporting ministerial decision-making and Parliamentary processes. In fact, with over 2,000 different roles working across 650 sites around the world, now really is an excellent time to join one of the largest, most exciting departments in government.

The Ministry of Defence is committed to attracting and retaining people from across the full range of backgrounds and enabling flexible ways of working as the norm. We offer maternity, adoption or shared parental leave of up to 26 weeks full pay followed by 13 weeks of statutory pay and a further 13 weeks unpaid, and paternity leave of 2 weeks full pay.

In return, you can expect a department that helps you learn and develop that recognises your expertise and contribution, both as an individual and part of a team.

If youve ever wanted to do more, see more, go further or be better, we have roles in more professions and vocations than ever before. Let's see where your future will take you, together.

Date posted

03 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year a year per annum (pro rata for part time). *Pay award pending

Contract

Permanent

Working pattern

Full-time, Job share

Reference number

K0003-25-0307

Job locations

RNAS Culdrose

Helston

Cornwall

TR12 7RH

Job description

Job responsibilities

Duties and responsibilities for the role include but are not limited to:

The Healthcare Assistant works under the supervision of the Registered Nurse.
Maintains accurate electronic and written records, ensuring confidentiality as well as sharing information appropriately with others on a need-to-know basis in line with MOD policy.
Adheres to infection control policy and procedure.
Takes an active role in clinical audit and risk management within the practice.
Reports any adverse events or near misses using the relevant reporting system.

Please refer to the attached Job Description and Person Specification for the full list of duties.

Selection Process:

The sift will be completed within 10 working days of the vacancy closing date. Interviews will be held on a date to be confirmed.

The selection at sift stage will be based on your CV.Please ensure you demonstrate that you have the required skills, knowledge, experience, qualifications and memberships in your CV and that you have saved it, making sure that any reference to your personal details have been removed from your CV prior to submitting your application.

At interview, you will be tested against the following Framework -

NHSC1 Communication
NHSC2 Personal & People Development
HWB2 Assessment & Care Planning
HWB5 Provision of Care

When choosing your Behaviour/Technical Skills examples, please make sure you use real life scenarios that relate to your own experiences. Whilst technology may help to enhance your written submission, presenting the ideas of others or those generated by technology, could result in your application being rejected.

Please provide information of how you meet the criteria set out in the Job Description. You may wish to further include examples of how you have tackled similar tasks or demonstrated the skills outlined in the job advert.

Access to the NHS pension scheme is available to the successful candidate.

If found successful for this position, you will be required to provide evidence of your immunity to Hepatitis B. Please note that evidence of your vaccination is not a proof of your immunity, but your serology levels will be required. Failure to provide sufficient evidence may result in the offer of employment being withdrawn.

There will be no reimbursement for any travel expenses for the interview.

Requests to work flexibly and/or part time will be considered, taking into account business needs.

Please note the salary will be pro-rata where part time hours are undertaken.

All employees joining Ministry of Defence who are new to the Civil Service will be subject to a 6-month probation period (unless otherwise advised) effective from the employment start date.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check.

To be considered for this role, qualifications and memberships detailed must be held in full, prior to submitting your application.

There is no requirement to deploy as this is met by our uniformed personnel, but you will form the continuity of care required by our patients when based at home.

The post does NOT offer relocation expenses (move of home, excess fares or temporary transfer). Non-Standard move applicants will be eligible for the full package, subject to eligibility.

As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points-based system, where a role has been deemed to be business critical. This role does not meet that category, and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points-based system.

Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer of employment withdrawn.

The role currently being advertised has been assessed as business critical. Applications are accepted from candidates who meet the eligibility criteria listed in the advert, including from those who will require sponsorship to enable them to work legally in the UK.

Please note the Civil Service Nationality Rules will also need to be met. The Civil Service Nationality Rules operate independently and in addition to the UK Immigration Rules and must be met before an individual can take up employment in the Civil Service. The Civil Service Nationality Rules do not apply to UK, Irish and Commonwealth nationals, or to those who are eligible to apply to the EU Settlement Scheme but do apply to all other nationalities- including EU/EEA nationals who are ineligible to apply to the EU Settlement Scheme.

This vacancy is part of the A Great Place to Work for Veterans initiative.

https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans

The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact dbscivpers-sgdmsresourcing@mod.gov.uk.

The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure that must be taken to ensure that appropriate mitigations can be put in place to manage any potential, perceived or actual conflicts of interest from the first day of employment.

The Ministry of Defence adopts a zero tolerance approach to unacceptable behaviours, which includes bullying, harassment, sexual harassment, discrimination, and victimisation. You will not be eligible and will not be considered for this post if you have been dismissed from a role for such unacceptable behaviours within the last five years. This will also apply if you resign or otherwise leave a role but, because of an adverse decision, would have been dismissed for gross misconduct had you continued in that employment. Pre-employment checks will be carried out.

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.