Ministry of Defence (Defence Medical Services)

Band 3 Outpatient Healthcare Assistant

The closing date is 12 June 2025

Job summary

At Defence Primary Healthcare (DPHC) we are an inclusive, dedicated organisation working to provide outstanding care to our entitled personnel.

Are you a Band 3 Outpatients Healthcare Assistant looking for an exciting role, working alongside the military, which offers numerous benefits and opportunities? If the answer is yes, then we are looking to appoint a professional and patient focused individual with a strong commitment to providing a high quality service to work within our friendly and welcoming team at DMRC Stanford Hall, Loughborough.

The vacant post is full time working 37.5 hours per week. Requests to work flexibly and/or part time will be considered, taking into account business needs.

Could this be the role for you? If so, we'd love to hear from you!

Benefits

  • Access to learning and development tailored to your role
  • An environment with flexible working options
  • A working culture which encourages inclusion and diversity
  • NHS Pension
  • Free parking
  • Access to Gym (with a small fee)

Main duties of the job

Within the outpatient environment at Defence Medical Rehabilitation Centre (DMRC), the purpose of this role is to maintain patient safety, to assist clinicians with patient care and ensure outpatients area is fit for use.

About us

Our success depends on our people our Whole Force regular and reservist military, civil servants and contractors, all working as one, working together seamlessly to deliver for us.

Our civil servants are a central part of this Whole Force, developing strategy, making policy, supporting ministerial decision-making and Parliamentary processes. In fact, with over 2,000 different roles working across 650 sites around the world, now really is an excellent time to join one of the largest, most exciting departments in government.

The Ministry of Defence is committed to attracting and retaining people from across the full range of backgrounds and enabling flexible ways of working as the norm. We offer maternity, adoption or shared parental leave of up to 26 weeks full pay followed by 13 weeks of statutory pay and a further 13 weeks unpaid, and paternity leave of 2 weeks full pay.

In return, you can expect a department that helps you learn and develop that recognises your expertise and contribution, both as an individual and part of a team.

If youve ever wanted to do more, see more, go further or be better, we have roles in more professions and vocations than ever before. Let's see where your future will take you, together.

Details

Date posted

29 May 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annum (pro rata for part time). *Pay award pending

Contract

Permanent

Working pattern

Full-time, Job share

Reference number

K0003-25-0244

Job locations

Defence Medical Rehabilitation Centre

Stanford Hall

Loughborough

Leicestershire

LE12 5QW


Job description

Job responsibilities

Duties and responsibilities for the role include but are not limited to:

  • Support multi-disciplinary injury assessment clinic (MIAC) consultants and General Practitioner (GP) Specialist Training Registrars.
  • Responsible for medical stores and stock control within outpatient consulting rooms.
  • Routine day to day maintenance of clinical equipment, performing mandatory checks and reporting faults to the Nurse in charge or Point of Contact for equipment maintenance, ensuring all clinic rooms are stocked and ready for the daily clinic use and clinical requirements.
  • Perform and report clinical observations of a patients respiratory rate, oxygen saturation, heart rate, blood pressure and temperature for admission clinics.
  • To ensure that a secure and efficient system is in place to order the re-supply of consumables and equipment required for outpatient clinics.
  • To preform Venepuncture
  • Healthcare Assistant (HCA) support to consultant led Pressure Testing Clinic.

Please refer to the attached Job Description and Person Specification for the full list of duties.

Selection Process:

The selection at sift stage will be based on your CV. At interview, you will be tested against the following Framework -

  • NHS Core NHSC1 Communication
  • NHS Core NHSC5 Quality
  • NHS Core NHSC3 Health, Safety & Security
  • NHS Health & Wellbeing HWB1 Promotion of Health & Wellbeing

Please ensure you demonstrate that you have the required skills, knowledge, experience, qualifications and memberships in your CV and that you have saved it, making sure that any reference to your personal details have been removed from your CV prior to submitting your application.

To be considered for this role, qualifications and memberships detailed must be held in full, prior to submitting your application.

There is no requirement to deploy as this is met by our uniformed personnel, but you will form the continuity of care required by our patients when based at home.

The sift will be completed within 5 working days of the vacancy closing date.

Interviews will be held on a date to be confirmed.

There will be no reimbursement for any travel expenses for the interview.

Requests to work flexibly will be considered, taking into account business needs.

Please note the salary will be pro-rata where part time hours are undertaken.

All employees joining Ministry of Defence who are new to the Civil Service will be subject to a 6-month probation period (unless otherwise advised) effective from the employment start date.

Successful candidates must meet the security requirements before they can be appointed.

The level of security needed is security check.

Access to the NHS pension scheme is available to the successful candidate.

If found successful for this position, you will be required to provide evidence of your immunity to Hepatitis B. Please note that evidence of your vaccination is not a proof of your immunity, but your serology levels will be required. Failure to provide sufficient evidence may result in the offer of employment being withdrawn.

This post does not offer any assistance with relocation allowances.

As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points-based system, where a role has been deemed to be business critical. This role does not meet that category, and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer of employment withdrawn.

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.

This vacancy is part of the A Great Place to Work for Veterans initiative,

https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans

The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact dbscivperssgdmsresourcingteam@mod.gov.uk.

For details on our complaints procedure, please refer to the attached Important Information.

Job description

Job responsibilities

Duties and responsibilities for the role include but are not limited to:

  • Support multi-disciplinary injury assessment clinic (MIAC) consultants and General Practitioner (GP) Specialist Training Registrars.
  • Responsible for medical stores and stock control within outpatient consulting rooms.
  • Routine day to day maintenance of clinical equipment, performing mandatory checks and reporting faults to the Nurse in charge or Point of Contact for equipment maintenance, ensuring all clinic rooms are stocked and ready for the daily clinic use and clinical requirements.
  • Perform and report clinical observations of a patients respiratory rate, oxygen saturation, heart rate, blood pressure and temperature for admission clinics.
  • To ensure that a secure and efficient system is in place to order the re-supply of consumables and equipment required for outpatient clinics.
  • To preform Venepuncture
  • Healthcare Assistant (HCA) support to consultant led Pressure Testing Clinic.

Please refer to the attached Job Description and Person Specification for the full list of duties.

Selection Process:

The selection at sift stage will be based on your CV. At interview, you will be tested against the following Framework -

  • NHS Core NHSC1 Communication
  • NHS Core NHSC5 Quality
  • NHS Core NHSC3 Health, Safety & Security
  • NHS Health & Wellbeing HWB1 Promotion of Health & Wellbeing

Please ensure you demonstrate that you have the required skills, knowledge, experience, qualifications and memberships in your CV and that you have saved it, making sure that any reference to your personal details have been removed from your CV prior to submitting your application.

To be considered for this role, qualifications and memberships detailed must be held in full, prior to submitting your application.

There is no requirement to deploy as this is met by our uniformed personnel, but you will form the continuity of care required by our patients when based at home.

The sift will be completed within 5 working days of the vacancy closing date.

Interviews will be held on a date to be confirmed.

There will be no reimbursement for any travel expenses for the interview.

Requests to work flexibly will be considered, taking into account business needs.

Please note the salary will be pro-rata where part time hours are undertaken.

All employees joining Ministry of Defence who are new to the Civil Service will be subject to a 6-month probation period (unless otherwise advised) effective from the employment start date.

Successful candidates must meet the security requirements before they can be appointed.

The level of security needed is security check.

Access to the NHS pension scheme is available to the successful candidate.

If found successful for this position, you will be required to provide evidence of your immunity to Hepatitis B. Please note that evidence of your vaccination is not a proof of your immunity, but your serology levels will be required. Failure to provide sufficient evidence may result in the offer of employment being withdrawn.

This post does not offer any assistance with relocation allowances.

As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points-based system, where a role has been deemed to be business critical. This role does not meet that category, and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer of employment withdrawn.

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.

This vacancy is part of the A Great Place to Work for Veterans initiative,

https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans

The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact dbscivperssgdmsresourcingteam@mod.gov.uk.

For details on our complaints procedure, please refer to the attached Important Information.

Person Specification

Provide a CV

Essential

  • Please copy and paste your full CV as your response to this question. You will not be able to upload your CV as an attachment.
  • Please ensure to refer to the essential criteria where applicable as your application may be rejected should insufficient information to shortlist be included.
  • Please use double spacing where possible

Qualifications

Essential

  • National Vocational Qualification (NVQ) Level 3 Health and Social Care (or equivalent)
  • Venepuncture
Person Specification

Provide a CV

Essential

  • Please copy and paste your full CV as your response to this question. You will not be able to upload your CV as an attachment.
  • Please ensure to refer to the essential criteria where applicable as your application may be rejected should insufficient information to shortlist be included.
  • Please use double spacing where possible

Qualifications

Essential

  • National Vocational Qualification (NVQ) Level 3 Health and Social Care (or equivalent)
  • Venepuncture

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Ministry of Defence (Defence Medical Services)

Address

Defence Medical Rehabilitation Centre

Stanford Hall

Loughborough

Leicestershire

LE12 5QW


Employer's website

https://www.gov.uk/government/organisations/ministry-of-defence (Opens in a new tab)


Employer details

Employer name

Ministry of Defence (Defence Medical Services)

Address

Defence Medical Rehabilitation Centre

Stanford Hall

Loughborough

Leicestershire

LE12 5QW


Employer's website

https://www.gov.uk/government/organisations/ministry-of-defence (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Details

Date posted

29 May 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annum (pro rata for part time). *Pay award pending

Contract

Permanent

Working pattern

Full-time, Job share

Reference number

K0003-25-0244

Job locations

Defence Medical Rehabilitation Centre

Stanford Hall

Loughborough

Leicestershire

LE12 5QW


Supporting documents

Privacy notice

Ministry of Defence (Defence Medical Services)'s privacy notice (opens in a new tab)