Band 8c Head of Nursing Defence Primary Healthcare (DPHC)

Ministry of Defence (Defence Medical Services)

The closing date is 13 May 2025

Job summary

Here at Defence Medical Services (DMS) we are an inclusive and dedicated organisation working to provide excellent care to our entitled personnel.

Are you a motivated individual who strives to deliver excellent healthcare?

Are you looking for an exciting opportunity to join a large organisation working as part of a professional encouraging team?

Do you want to be part of a great organisation which has great additional benefits? Look no further!

This role is offered at 37.5 hours per week.

Main duties of the job

The Head of Nursing DPHC is an organisational leadership role, working from the Primary Medical Care (PMC) team to implement organisational objectives and to maintain and develop safe and effective primary healthcare delivery.

The successful applicant will provide visible clinical, professional leadership of nursing staff across DPHC and specific leadership in Primary Medical Care. The role provides support to Regional and Practice-based clinical teams and is accountable for effective professional nursing care and treatment of Defence patients. The post holder will be expected to create an environment of continuous quality improvement and professional development. They will lead, direct, develop and implement new services and patient care pathways, ensuring they meet the needs of patients, DPHC, and the system health economy. They will ensure that the effective provision of care is regularly reviewed and that multi-disciplinary service improvements are implemented in conjunction with clinical leads and service managers.

About us

Our success depends on our people, our Whole Force regular and reservist military, civil servants and contractors, all working as one, working together seamlessly to deliver for us.

Our civil servants are a central part of this Whole Force, developing strategy, making policy, supporting ministerial decision-making and Parliamentary processes. In fact, with over 2,000 different roles working across 650 sites around the world, now really is an excellent time to join one of the largest, most exciting departments in government.

The Ministry of Defence is committed to attracting and retaining people from across the full range of backgrounds and enabling flexible ways of working as the norm. We offer maternity, adoption or shared parental leave of up to 26 weeks full pay followed by 13 weeks of statutory pay and a further 13 weeks unpaid, and paternity leave of 2 weeks full pay.

In return, you can expect a department that helps you learn and develop that recognises your expertise and contribution, both as an individual and part of a team.

If you've ever wanted to do more, see more, go further or be better, we have roles in more professions and vocations than ever before. Let's see where your future will take you, together.

Date posted

25 April 2025

Pay scheme

Agenda for change

Band

Band 8c

Salary

£74,290 to £85,601 a year Per Annum (Pro Rata for Part Time) *Pay award pending

Contract

Permanent

Working pattern

Full-time, Job share

Reference number

K0003-25-0189

Job locations

Defence Healthcare Recovery Group HQ, Coltman House

Defence Medical Services Whittington

Lichfield

WS14 9PY


Job description

Job responsibilities

Duties and responsibilities for the role include but are not limited to:

  • Providing expert nursing advice and clinical input to the development, implementation and monitoring of systems that ensure the effective delivery of high-quality primary healthcare. This including improving access, patient experience and outcomes and development of patient services.
  • Providing expert nursing advice and clinical input to the continuous improvement of services including healthcare governance, risk management, health and safety and patient partnership.
  • Working closely with the Head of the Primary Medical Care Team to develop and deliver improvement plans, re-modelling services and roles to ensure maximum efficiency in respect of clinical services in primary healthcare ensuring that all contractual and performance targets are met.
  • Coordinating and facilitating the development of clinical pathways ensuring compliance with Defence and relevant national service frameworks, the National Institute for Clinical Excellence and evidence-based practice.
  • Lead nursing teams in the review of patient pathways and in conjunction with the multidisciplinary team facilitate improvement in patient access/experience and drive innovation and service improvement within clinical practice.
  • Directing, leading and motivating the nursing team to ensure a culture of continuous improvement and innovation through the setting of a high standard of professionalism, efficiency and effectiveness in service delivery, ensuring that activity is aligned to DPHC objectives. This will include coaching and mentoring, resource planning, standard setting, performance management, team, and individual development.

Please pay particular attention to the attached Job Description and Person Specification, which outlines the role requirements in further details.

Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements.

The sift will be completed within 5 working days of the vacancy closing date. Interviews will be held on a date to be confirmed.

There will be no reimbursement for any travel for interview.

Requests to work part time will be considered, taking into account business needs. Please note the salary will be pro-rata where part time hours are undertaken.

All employees joining Ministry of Defence who are new to the Civil Service will be subject to a 6-month probation period (unless otherwise advised) effective from the employment start date.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check.

Please ensure you demonstrate that you have the required skills, knowledge, experience, qualifications and memberships in your CV and that you have saved it.

At interview, you will be tested against the following NHS Technical Skills:

  • NHSC1 - Communication
  • NHS Core NHSC2 Personal & People Development
  • NHSC4 - Service improvement
  • NHS Core NHSC5 Quality
  • NHS General NHS G6 - People Management
  • NHS Health & Wellbeing HWB4 Enable Health & Wellbeing Needs
  • NHS Health & Wellbeing HWB5 Provision of Care

A seven minute presentation will be required at interview stage, this will be on your experience in Quality Improvement: Driving impactful change.

Please see the link to our Youtube channel for advice preparing your best responses with some hints and tips on answering behaviour based questions. Hints and tips such as: Your behaviours can be based on situations from work, volunteering or home; match your situation to the behaviour requested and how to use your 250-word limit. (You will need to copy and paste the link into your browser).

https://www.youtube.com/@DMS_MilMed

When choosing your Behaviour/Technical Skills examples, please make sure you use real life scenarios that relate to your own experiences. Whilst technology may help to enhance your written submission, presenting the ideas of others or those generated by technology, could result in your application being rejected.

To be considered for this role, qualifications and memberships detailed must be held in full, prior to submitting your application.

Access to the NHS pension scheme is available to the successful candidate.

If found successful for this position, you will be required to provide evidence of your immunity to Hepatitis B. Please note that evidence of your vaccination is not a proof of your immunity, but your serology levels will be required. Failure to provide sufficient evidence may result in the offer of employment being withdrawn.

We encourage all our employees and prospective ones to be fully vaccinated against COVID-19 subject to any exemptions that may apply. Please see the attached further information document for full details.

There is no requirement to deploy as this is met by our uniformed personnel, but you will form the continuity of care required by our patients when based at home.

The post does NOT offer relocation expenses (move of home, excess fares or temporary transfer). Non-Standard move applicants will be eligible for the full package, subject to eligibility.

As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system.

Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.

This vacancy is part of the A Great Place to Work for Veterans initiative, Making the Civil Service a Great Place to Work for Veterans - GOV.UK (www.gov.uk)

The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact dbscivpers-sgdmsresourcingteam@mod.gov.uk.

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.

Job description

Job responsibilities

Duties and responsibilities for the role include but are not limited to:

  • Providing expert nursing advice and clinical input to the development, implementation and monitoring of systems that ensure the effective delivery of high-quality primary healthcare. This including improving access, patient experience and outcomes and development of patient services.
  • Providing expert nursing advice and clinical input to the continuous improvement of services including healthcare governance, risk management, health and safety and patient partnership.
  • Working closely with the Head of the Primary Medical Care Team to develop and deliver improvement plans, re-modelling services and roles to ensure maximum efficiency in respect of clinical services in primary healthcare ensuring that all contractual and performance targets are met.
  • Coordinating and facilitating the development of clinical pathways ensuring compliance with Defence and relevant national service frameworks, the National Institute for Clinical Excellence and evidence-based practice.
  • Lead nursing teams in the review of patient pathways and in conjunction with the multidisciplinary team facilitate improvement in patient access/experience and drive innovation and service improvement within clinical practice.
  • Directing, leading and motivating the nursing team to ensure a culture of continuous improvement and innovation through the setting of a high standard of professionalism, efficiency and effectiveness in service delivery, ensuring that activity is aligned to DPHC objectives. This will include coaching and mentoring, resource planning, standard setting, performance management, team, and individual development.

Please pay particular attention to the attached Job Description and Person Specification, which outlines the role requirements in further details.

Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements.

The sift will be completed within 5 working days of the vacancy closing date. Interviews will be held on a date to be confirmed.

There will be no reimbursement for any travel for interview.

Requests to work part time will be considered, taking into account business needs. Please note the salary will be pro-rata where part time hours are undertaken.

All employees joining Ministry of Defence who are new to the Civil Service will be subject to a 6-month probation period (unless otherwise advised) effective from the employment start date.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check.

Please ensure you demonstrate that you have the required skills, knowledge, experience, qualifications and memberships in your CV and that you have saved it.

At interview, you will be tested against the following NHS Technical Skills:

  • NHSC1 - Communication
  • NHS Core NHSC2 Personal & People Development
  • NHSC4 - Service improvement
  • NHS Core NHSC5 Quality
  • NHS General NHS G6 - People Management
  • NHS Health & Wellbeing HWB4 Enable Health & Wellbeing Needs
  • NHS Health & Wellbeing HWB5 Provision of Care

A seven minute presentation will be required at interview stage, this will be on your experience in Quality Improvement: Driving impactful change.

Please see the link to our Youtube channel for advice preparing your best responses with some hints and tips on answering behaviour based questions. Hints and tips such as: Your behaviours can be based on situations from work, volunteering or home; match your situation to the behaviour requested and how to use your 250-word limit. (You will need to copy and paste the link into your browser).

https://www.youtube.com/@DMS_MilMed

When choosing your Behaviour/Technical Skills examples, please make sure you use real life scenarios that relate to your own experiences. Whilst technology may help to enhance your written submission, presenting the ideas of others or those generated by technology, could result in your application being rejected.

To be considered for this role, qualifications and memberships detailed must be held in full, prior to submitting your application.

Access to the NHS pension scheme is available to the successful candidate.

If found successful for this position, you will be required to provide evidence of your immunity to Hepatitis B. Please note that evidence of your vaccination is not a proof of your immunity, but your serology levels will be required. Failure to provide sufficient evidence may result in the offer of employment being withdrawn.

We encourage all our employees and prospective ones to be fully vaccinated against COVID-19 subject to any exemptions that may apply. Please see the attached further information document for full details.

There is no requirement to deploy as this is met by our uniformed personnel, but you will form the continuity of care required by our patients when based at home.

The post does NOT offer relocation expenses (move of home, excess fares or temporary transfer). Non-Standard move applicants will be eligible for the full package, subject to eligibility.

As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system.

Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.

This vacancy is part of the A Great Place to Work for Veterans initiative, Making the Civil Service a Great Place to Work for Veterans - GOV.UK (www.gov.uk)

The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact dbscivpers-sgdmsresourcingteam@mod.gov.uk.

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.

Person Specification

Experience

Essential

  • Experience of managing staff and complex projects, issues or strategies at a senior level.
  • An ability to brief in writing and verbally to 1* level (Director).
  • Experience with working with senior managers and clinicians.
  • Experience in managing and supervising a team.
  • Experience in delivering training and education.
  • Project management skills.

Desirable

  • Have experience, currency and background in the Primary Health Care environment.
  • A sound understanding of the NMC revalidation processes and legislation.
  • Understanding of Defence Medical Services structures policy and strategy. An ability to understand UK and EU legislation and to translate this into Ministry of Defence written policy.
  • Understanding of the Department of Health and Social Care, health provision in the Devolved Administrations and NHS England.
  • In date with personal revalidation and annual appraisal requirements.
  • Evidence of continued professional development.

Qualifications

Essential

  • Current registration with the Nursing and Midwifery Council (NMC).
  • Masters degree in health-related subject.
  • Standards to Support Learning and assessment in practice (SLAIP) or equivalent teaching and assessing qualification.

Provide a CV

Essential

  • Please copy and paste your full CV as your response to this question. You will not be able to upload your CV as an attachment. Please ensure to refer to the essential criteria where applicable as your application may be rejected should insufficient information to shortlist be included. Please use double spacing where possible.

Registration details

Essential

  • Please provide your membership registration details. You are required to be registered with the relevant professional body, as detailed in the advert, prior to submitting you application. Your application will not progress should you fail to provide a valid membership registration number.
Person Specification

Experience

Essential

  • Experience of managing staff and complex projects, issues or strategies at a senior level.
  • An ability to brief in writing and verbally to 1* level (Director).
  • Experience with working with senior managers and clinicians.
  • Experience in managing and supervising a team.
  • Experience in delivering training and education.
  • Project management skills.

Desirable

  • Have experience, currency and background in the Primary Health Care environment.
  • A sound understanding of the NMC revalidation processes and legislation.
  • Understanding of Defence Medical Services structures policy and strategy. An ability to understand UK and EU legislation and to translate this into Ministry of Defence written policy.
  • Understanding of the Department of Health and Social Care, health provision in the Devolved Administrations and NHS England.
  • In date with personal revalidation and annual appraisal requirements.
  • Evidence of continued professional development.

Qualifications

Essential

  • Current registration with the Nursing and Midwifery Council (NMC).
  • Masters degree in health-related subject.
  • Standards to Support Learning and assessment in practice (SLAIP) or equivalent teaching and assessing qualification.

Provide a CV

Essential

  • Please copy and paste your full CV as your response to this question. You will not be able to upload your CV as an attachment. Please ensure to refer to the essential criteria where applicable as your application may be rejected should insufficient information to shortlist be included. Please use double spacing where possible.

Registration details

Essential

  • Please provide your membership registration details. You are required to be registered with the relevant professional body, as detailed in the advert, prior to submitting you application. Your application will not progress should you fail to provide a valid membership registration number.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Ministry of Defence (Defence Medical Services)

Address

Defence Healthcare Recovery Group HQ, Coltman House

Defence Medical Services Whittington

Lichfield

WS14 9PY


Employer's website

https://www.gov.uk/government/organisations/ministry-of-defence (Opens in a new tab)


Employer details

Employer name

Ministry of Defence (Defence Medical Services)

Address

Defence Healthcare Recovery Group HQ, Coltman House

Defence Medical Services Whittington

Lichfield

WS14 9PY


Employer's website

https://www.gov.uk/government/organisations/ministry-of-defence (Opens in a new tab)


For questions about the job, contact:

Date posted

25 April 2025

Pay scheme

Agenda for change

Band

Band 8c

Salary

£74,290 to £85,601 a year Per Annum (Pro Rata for Part Time) *Pay award pending

Contract

Permanent

Working pattern

Full-time, Job share

Reference number

K0003-25-0189

Job locations

Defence Healthcare Recovery Group HQ, Coltman House

Defence Medical Services Whittington

Lichfield

WS14 9PY


Supporting documents

Privacy notice

Ministry of Defence (Defence Medical Services)'s privacy notice (opens in a new tab)