Ministry of Defence (Defence Medical Services)

Senior Medical Advisor

Information:

This job is now closed

Job summary

Please note this role is in Defence Business Services (DBS)

Armed Forces & Veterans Services, part of DBS, administers the Compensation Schemes for Serving Personnel and Veterans, provides Welfare and support to Veterans, their dependants, bereaved families and beneficiaries of the pensions and compensation Schemes and assists with transition from service to civilian life. An ongoing multi-million pound Transformation Programme will transform the way Veterans Services are delivered and how customers will access our services.

An opportunity has arisen for a Senior Medical Advisor within the Pensions and Compensation Schemes within DBS.

Main duties of the job

We are seeking a Senior Medical Advisor to work on claims, reviews and appeals for War Pensions Scheme, Armed Forces Pension and Armed Forces Compensation Scheme.

About us

Defence Business Services (DBS) is one of the largest shared services organisations in Europe, providing HR services, pay, pensions, compensation and allowances totalling more than £13bn per annum and serving more than one million people from a wide variety of audience groups on behalf of the Ministry of Defence (MoD).

DBS provides Human Resource (HR), Pay, Veterans Services, Finance and Procurement services by delivering critical support that enables MOD and Government to focus on strategic Defence priorities and maintain National Security.

Our Vision - To support UK defence customers with outstanding service every time.

Our Mission Together we will proudly support Defence, continuously improving and delivering flexible, timely, sustainable and value for money services that underpin the whole force and enhance operational capability.

The Ministry of Defence is committed to attracting and retaining people from across the full range of backgrounds and enabling flexible ways of working as the norm.

In return, you can expect a department that helps you learn and develop that recognises your expertise and contribution, both as an individual and part of a team.

Details

Date posted

07 October 2022

Pay scheme

Very senior manager (VSM)

Salary

£73,200 to £78,014 a year per annum, pro-rata if part time, plus 5% supervisory allowance

Contract

Permanent

Working pattern

Full-time, Job share, Flexible working

Reference number

K0003-22-4627

Job locations

Ministry Of Defence

65 Brown Street

Glasgow

G2 8EX


Ministry of Defence

Tomlinson House

Norcross

FY5 3WP


Ministry of Defence

Cheadle Hulme

Cheadle

Cheshire

SK8 7NU


Walker House

Liverpool

L2 3YL


Job description

Job responsibilities

Responsibilities of the role include but are not limited to:

  • Working with both Medical and Lay colleagues in the Armed Forces Compensation Scheme, Armed Forces Pension Scheme and War Pensions Scheme Operational Delivery teams.
  • Being the single point of contact for senior management. Provide input to management on any proposed changes to operational processes which may impact on the quality of decision making.

  • Proactively Engage with central policy and legal teams to resolve issues where the application of policy/legislative frameworks are unclear.

  • Providing leadership on the identification and resolution of issues where the application of policy/legislative frameworks are unclear.

  • Liaising with medical policy: Advise the policy team on any proposed amendments/queries.

  • Teaching and training; overseeing the delivery of training to newly appointed MAs & mentoring trainees, arranging for regular teaching & training as part of the MA monthly meetings. Organising regular case discussions and overseeing benchmarking across the Schemes.

  • Providing advice and leadership on any departmental issues (e.g., MA names on advice).

For further details of duties and responsibilities please see the terms of reference attached.

Selection Process:

At sift you will be assessed against your CV (job history and key responsibilities), your qualifications, and a supporting statement, of a maximum of 750 words.

Please ensure to submit a full job history for consideration. Your personal statement should be added to the experience section of the application form and detail how you demonstrate the attributes and experience relevant to the role, in no more than 750 words.

You will be tested against the following Civil Service Behaviours at interview:

  • Changing and Improving
  • Making Effective Decisions
  • Managing a Quality Service
  • Seeing the Big Picture
  • Leadership

There will be no reimbursement for any travel expenses to attend the interview.

This is a full-time role of 37 hours per week. Requests to work flexibly and/or part time will be considered, taking into account business needs.

This job role may be suitable for hybrid working, which is an informal, non-contractual and voluntary arrangement, blending a balance of attendance in the workplace (your permanent duty station which is based on business assessment of where the work is best done) and working from home as a personal choice (if the role is suitable for this). If you are successful, any opportunities for hybrid working will be discussed with you prior to you taking up your post.

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment by 31st December 2022. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.

All employees joining Ministry of Defence who are new to the Civil Service will be subject to a 6-month probation period (unless otherwise advised) effective from the employment start date. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check.

To be considered for this role, qualifications and memberships detailed must be held in full, prior to submitting your application.

As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points-based system, where a role has been deemed to be business critical

The role currently being advertised has not been assessed as business critical and is therefore NOT open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer of employment withdrawn.

This vacancy is part of the A Great Place to Work for Veterans initiative, <a href=https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans/>Making-the-civil-service-a-great-place-to-work-for-veterans</a>

The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact dbscivpers-sgdmsresourcingteam@mod.gov.uk.

Locations: Walker House (Liverpool), Tomlinson House (Norcross), Cheadle Hulme or Glasgow.

Regular weekly attendance will be required in Norcross or Glasgow.

Applicants should note that DBS has recently undertaken a review of its operational locations in the North West, and is proposing to consolidate all activities in Blackpool. This means that, potentially, we will be vacating both Walker House (Liverpool) and Cheadle Hulme in the Autumn of 2023 and initially relocating posts to Tomlinson House (Norcross). A further move, to the new Government Hub at Talbot Gateway in Blackpool, is scheduled to take place in 2026.

As a result, all vacant DBS posts in the North West are being offered on a site agnostic basis limited to the three current DBS operational bases in the North West. This means, in the period up to the Autumn of 2023, we are flexible in terms of where a posts duty station is located on existing any DBS sites in the North West i.e. Cheadle Hulme, Walker House (Liverpool) or Tomlinson House (Norcross). There is, however, an expectation that all DBS staff, irrespective of their agreed duty station, will travel to other DBS or MOD site(s), as required, to complete all necessary training and to participate in team or additional collaborative activities detached duty terms may apply. Terms of transfer have been negotiated for DBS posts relocating in the North West. DBS also supports Flexible Working, which can be discussed in more detail at interview.

Job description

Job responsibilities

Responsibilities of the role include but are not limited to:

  • Working with both Medical and Lay colleagues in the Armed Forces Compensation Scheme, Armed Forces Pension Scheme and War Pensions Scheme Operational Delivery teams.
  • Being the single point of contact for senior management. Provide input to management on any proposed changes to operational processes which may impact on the quality of decision making.

  • Proactively Engage with central policy and legal teams to resolve issues where the application of policy/legislative frameworks are unclear.

  • Providing leadership on the identification and resolution of issues where the application of policy/legislative frameworks are unclear.

  • Liaising with medical policy: Advise the policy team on any proposed amendments/queries.

  • Teaching and training; overseeing the delivery of training to newly appointed MAs & mentoring trainees, arranging for regular teaching & training as part of the MA monthly meetings. Organising regular case discussions and overseeing benchmarking across the Schemes.

  • Providing advice and leadership on any departmental issues (e.g., MA names on advice).

For further details of duties and responsibilities please see the terms of reference attached.

Selection Process:

At sift you will be assessed against your CV (job history and key responsibilities), your qualifications, and a supporting statement, of a maximum of 750 words.

Please ensure to submit a full job history for consideration. Your personal statement should be added to the experience section of the application form and detail how you demonstrate the attributes and experience relevant to the role, in no more than 750 words.

You will be tested against the following Civil Service Behaviours at interview:

  • Changing and Improving
  • Making Effective Decisions
  • Managing a Quality Service
  • Seeing the Big Picture
  • Leadership

There will be no reimbursement for any travel expenses to attend the interview.

This is a full-time role of 37 hours per week. Requests to work flexibly and/or part time will be considered, taking into account business needs.

This job role may be suitable for hybrid working, which is an informal, non-contractual and voluntary arrangement, blending a balance of attendance in the workplace (your permanent duty station which is based on business assessment of where the work is best done) and working from home as a personal choice (if the role is suitable for this). If you are successful, any opportunities for hybrid working will be discussed with you prior to you taking up your post.

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment by 31st December 2022. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.

All employees joining Ministry of Defence who are new to the Civil Service will be subject to a 6-month probation period (unless otherwise advised) effective from the employment start date. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check.

To be considered for this role, qualifications and memberships detailed must be held in full, prior to submitting your application.

As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points-based system, where a role has been deemed to be business critical

The role currently being advertised has not been assessed as business critical and is therefore NOT open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer of employment withdrawn.

This vacancy is part of the A Great Place to Work for Veterans initiative, <a href=https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans/>Making-the-civil-service-a-great-place-to-work-for-veterans</a>

The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact dbscivpers-sgdmsresourcingteam@mod.gov.uk.

Locations: Walker House (Liverpool), Tomlinson House (Norcross), Cheadle Hulme or Glasgow.

Regular weekly attendance will be required in Norcross or Glasgow.

Applicants should note that DBS has recently undertaken a review of its operational locations in the North West, and is proposing to consolidate all activities in Blackpool. This means that, potentially, we will be vacating both Walker House (Liverpool) and Cheadle Hulme in the Autumn of 2023 and initially relocating posts to Tomlinson House (Norcross). A further move, to the new Government Hub at Talbot Gateway in Blackpool, is scheduled to take place in 2026.

As a result, all vacant DBS posts in the North West are being offered on a site agnostic basis limited to the three current DBS operational bases in the North West. This means, in the period up to the Autumn of 2023, we are flexible in terms of where a posts duty station is located on existing any DBS sites in the North West i.e. Cheadle Hulme, Walker House (Liverpool) or Tomlinson House (Norcross). There is, however, an expectation that all DBS staff, irrespective of their agreed duty station, will travel to other DBS or MOD site(s), as required, to complete all necessary training and to participate in team or additional collaborative activities detached duty terms may apply. Terms of transfer have been negotiated for DBS posts relocating in the North West. DBS also supports Flexible Working, which can be discussed in more detail at interview.

Person Specification

Qualifications

Essential

  • A valid licence to practice medicine in the UK with and registration with GMC and current re-validation certificate is required.

Desirable

  • Annually undertake continuous professional development activity to keep knowledge in medicine and legislation up to date.

Experience

Essential

  • Highly effective written and oral communications with an ability to develop effective rapport with colleagues at all levels. You will have an acceptable level of IT skills to include using e-mail, Excel and Word.

Desirable

  • Knowledge of both Armed Forces Scheme and War Pension Scheme.
Person Specification

Qualifications

Essential

  • A valid licence to practice medicine in the UK with and registration with GMC and current re-validation certificate is required.

Desirable

  • Annually undertake continuous professional development activity to keep knowledge in medicine and legislation up to date.

Experience

Essential

  • Highly effective written and oral communications with an ability to develop effective rapport with colleagues at all levels. You will have an acceptable level of IT skills to include using e-mail, Excel and Word.

Desirable

  • Knowledge of both Armed Forces Scheme and War Pension Scheme.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Ministry of Defence (Defence Medical Services)

Address

Ministry Of Defence

65 Brown Street

Glasgow

G2 8EX


Employer's website

https://www.gov.uk/government/organisations/ministry-of-defence (Opens in a new tab)


Employer details

Employer name

Ministry of Defence (Defence Medical Services)

Address

Ministry Of Defence

65 Brown Street

Glasgow

G2 8EX


Employer's website

https://www.gov.uk/government/organisations/ministry-of-defence (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Details

Date posted

07 October 2022

Pay scheme

Very senior manager (VSM)

Salary

£73,200 to £78,014 a year per annum, pro-rata if part time, plus 5% supervisory allowance

Contract

Permanent

Working pattern

Full-time, Job share, Flexible working

Reference number

K0003-22-4627

Job locations

Ministry Of Defence

65 Brown Street

Glasgow

G2 8EX


Ministry of Defence

Tomlinson House

Norcross

FY5 3WP


Ministry of Defence

Cheadle Hulme

Cheadle

Cheshire

SK8 7NU


Walker House

Liverpool

L2 3YL


Supporting documents

Privacy notice

Ministry of Defence (Defence Medical Services)'s privacy notice (opens in a new tab)