Job summary
The NHS England Commercial & Procurement Hub have been, for 9 years, delivering high priority, fast paced national programmes stepping into rapid delivery to support NHS England teams to deliver national transformation programmes in digital primary care. We are an integral part of the NHS England Digital Primary Care Team supporting them directly in their responsibilities and objectives.
Main duties of the job
We are now able to offer a range of procurement roles suited to motivated individuals who want to be part of a successful team delivering for the NHS, making real impact on patients and systems.
The Hub's role is to support the delivery of NHS England programmes to digitise primary care, improving access for patients as laid down in NHS England Modern general practice model and the Delivery plan for recovering access to primary care NHS England Delivery plan for recovering access to primary care. The Hub remit is described here NHS England NHS England National Commercial and Procurement Hub
We provide a free to use service for customers and our customers include all c6,300 general practices, all 41 Integrated Care Boards and all 7 Regions within NHS England. This represents the whole country. Our work has impact on wider system partners as systems join together to support patients through their entire journey in healthcare.
About us
We are a team of c68 presently with roles and skills in commercial, procurement, supplier management, market management, project and programme management and customer support. Our culture is one of active learning and learning. Learning is actively encouraged and supported so all the team can be the best versions of themselves. All team members are expected to support each other in knowledge sharing and growth and we pride ourselves on delivering consistent high-quality work from all members of the team.
Our work is fast paced and varied involving working directly and indirectly with customers and we have drive and passion to improve patient outcomes in all that we do. Central to this is supporting and serving all colleagues and customers so excellent customer service is expected in everything we do in every role.
Job description
Job responsibilities
Roles are primarily remote based with regular weekly travel to meeting locations to support team working and delivery. If you are interested in joining a successful team that makes a difference talk to Garry on 07786 275 627 garry.mitchell@nhs.net
Please refer to the job description and person specification for further details and information regarding this role.
Job description
Job responsibilities
Roles are primarily remote based with regular weekly travel to meeting locations to support team working and delivery. If you are interested in joining a successful team that makes a difference talk to Garry on 07786 275 627 garry.mitchell@nhs.net
Please refer to the job description and person specification for further details and information regarding this role.
Person Specification
Values & Behaviours
Essential
- Patient First - Customer Excellence
- Aspirational
- Collaborative
- Insightful
- Respectful
Education
Essential
- Educated to masters level or equivalent level of experience of working at a senior level in specialist area.
- Evidence of post qualifying and continuing professional development
- Formal CIPS membership or level 4 NVQ in procurement.
- Foundation course in Princes 2 project management is desirable
- Evidence of post qualify and continued professional development
Desirable
- Member of relevant professional body
Knowledge & Experience
Essential
- Experience in communications and stakeholder management
- Experience of managing and motivating a team and reviewing performance of the individuals.
- Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to master's level equivalent
- Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement.
- Should have an appreciation of the relationship between NHS England, Clinical Commissioning Groups, Public Health England and Commissioning Support Unit. Knowledge and experience of using an e-Procurement system.
- Experience of working within the public sector and a working knowledge of EU and Public Procurement regulations, Equality Act 2010 and Public Services (Social Value) Act 2012.
Skills & Capabilities
Essential
- Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders/customers on difficult and controversial issues, and present complex and sensitive information to large and influential groups/customers
- Negotiate on difficult and controversial issues including performance and change
- Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders/customers on difficult and controversial issues, and present complex and sensitive information to large and influential groups/customers
- Negotiate on difficult and controversial issues including performance and change
- Problem solving skills and ability to respond to sudden unexpected demands
- To Liaise with specialists such as clinical subject matter experts, Legal, HR, to ensure full compliance with current legislation and clinical standards.
- To produce complex reports and presentations based on a range of information from a variety of sources. Writing and presenting reports to a wide range of groups including customers , Overview and Scrutiny Committees and bidders of procurement projects.
- Must be able to prioritise own work effectively and be able to direct activities of others.
- Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales and within financial constraints
- Understanding of and commitment to equality of opportunity and good working relationships
- Experience of researching best practice (globally, private and public sector), interpreting its relevance and processes/ practices which could be implemented successfully to achieve system reform (advising on policy implementation)
- Demonstrates a strong desire to improve performance and make a difference by focusing on goals. Completer/Finisher
- Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly
- Comprehensive experience of project principles techniques and tools such as Prince 2 and Managing Successful Projects
- Previously responsible for a budget, involved in budget setting and working knowledge of financial processes
- Able to offer excellent customer service; attention to detail and understand the customer's requirements to create effective working relationships with customers and work effectively as part of a team and wider commissioning project teams.
- The ability to communicate on behalf of the Deputy Director of Procurement on a wide range of issues relating to the purchasing of digital including responding to correspondence and representation at meetings.
- Problem solving skills and ability to respond to sudden unexpected demands
- Ability to analyse complex facts and situations and develop a range of options
- Takes decisions on difficult and contentious issues where there may be a number of courses of action
- Ability to anticipate and resolve problems before they arise
- Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly
- Must be able to use initiative to decide relevant actions and make recommendations to Sponsor/ Manager, with the aim of improving deliverables and compliance to policies
- Needs to have a thorough understanding of and commitment to equality of opportunity and good working relationships both in terms of day-to-day working practices, but also in relation to management systems.
- Comprehensive experience of project principles techniques and tools such as Prince 2 and Managing Successful Projects
- Excellent time management skills with the ability to re-prioritise.
- Professional calm and efficient manner with a customer focus.
- Experience and skills of project management including use of Microsoft Project.
- Skills for managing aspects of projects ensuring they meet financial targets
- Experience of managing and motivating a team and reviewing performance of the individuals.
- Previously responsible for a budget, involved in budget setting and working knowledge of financial processes
- Must be able to prioritise own work effectively and be able to direct activities of others
- Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales and within financial constraints
- Working knowledge of Microsoft Office with intermediate keyboard skills
Person Specification
Values & Behaviours
Essential
- Patient First - Customer Excellence
- Aspirational
- Collaborative
- Insightful
- Respectful
Education
Essential
- Educated to masters level or equivalent level of experience of working at a senior level in specialist area.
- Evidence of post qualifying and continuing professional development
- Formal CIPS membership or level 4 NVQ in procurement.
- Foundation course in Princes 2 project management is desirable
- Evidence of post qualify and continued professional development
Desirable
- Member of relevant professional body
Knowledge & Experience
Essential
- Experience in communications and stakeholder management
- Experience of managing and motivating a team and reviewing performance of the individuals.
- Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to master's level equivalent
- Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement.
- Should have an appreciation of the relationship between NHS England, Clinical Commissioning Groups, Public Health England and Commissioning Support Unit. Knowledge and experience of using an e-Procurement system.
- Experience of working within the public sector and a working knowledge of EU and Public Procurement regulations, Equality Act 2010 and Public Services (Social Value) Act 2012.
Skills & Capabilities
Essential
- Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders/customers on difficult and controversial issues, and present complex and sensitive information to large and influential groups/customers
- Negotiate on difficult and controversial issues including performance and change
- Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders/customers on difficult and controversial issues, and present complex and sensitive information to large and influential groups/customers
- Negotiate on difficult and controversial issues including performance and change
- Problem solving skills and ability to respond to sudden unexpected demands
- To Liaise with specialists such as clinical subject matter experts, Legal, HR, to ensure full compliance with current legislation and clinical standards.
- To produce complex reports and presentations based on a range of information from a variety of sources. Writing and presenting reports to a wide range of groups including customers , Overview and Scrutiny Committees and bidders of procurement projects.
- Must be able to prioritise own work effectively and be able to direct activities of others.
- Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales and within financial constraints
- Understanding of and commitment to equality of opportunity and good working relationships
- Experience of researching best practice (globally, private and public sector), interpreting its relevance and processes/ practices which could be implemented successfully to achieve system reform (advising on policy implementation)
- Demonstrates a strong desire to improve performance and make a difference by focusing on goals. Completer/Finisher
- Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly
- Comprehensive experience of project principles techniques and tools such as Prince 2 and Managing Successful Projects
- Previously responsible for a budget, involved in budget setting and working knowledge of financial processes
- Able to offer excellent customer service; attention to detail and understand the customer's requirements to create effective working relationships with customers and work effectively as part of a team and wider commissioning project teams.
- The ability to communicate on behalf of the Deputy Director of Procurement on a wide range of issues relating to the purchasing of digital including responding to correspondence and representation at meetings.
- Problem solving skills and ability to respond to sudden unexpected demands
- Ability to analyse complex facts and situations and develop a range of options
- Takes decisions on difficult and contentious issues where there may be a number of courses of action
- Ability to anticipate and resolve problems before they arise
- Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly
- Must be able to use initiative to decide relevant actions and make recommendations to Sponsor/ Manager, with the aim of improving deliverables and compliance to policies
- Needs to have a thorough understanding of and commitment to equality of opportunity and good working relationships both in terms of day-to-day working practices, but also in relation to management systems.
- Comprehensive experience of project principles techniques and tools such as Prince 2 and Managing Successful Projects
- Excellent time management skills with the ability to re-prioritise.
- Professional calm and efficient manner with a customer focus.
- Experience and skills of project management including use of Microsoft Project.
- Skills for managing aspects of projects ensuring they meet financial targets
- Experience of managing and motivating a team and reviewing performance of the individuals.
- Previously responsible for a budget, involved in budget setting and working knowledge of financial processes
- Must be able to prioritise own work effectively and be able to direct activities of others
- Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales and within financial constraints
- Working knowledge of Microsoft Office with intermediate keyboard skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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