NHS South Central and West Commissioning Support Unit

Digital Transformation Consultant

Information:

This job is now closed

Job summary

Leading the planning and delivery of complex digital transformation programmes, projects, and consultancy assignments to support and enable the use of digital technologies and solutions.

Main duties of the job

  • Leadership of digital change and transformation consultancy assignments to agreed time, quality and cost
  • Working in partnership with senior health and care stakeholders to implement government policy, often for the first time
  • Being able to navigate and operate in a complex, ever changing environment
  • The planning, monitoring and control of programmes of work for multiple programmes and assignments using programme management methodologies e.g. MSP, relevant and scaled to the activity
  • To implement national strategy and policy, the rollout of largescale, complex change at scale, at pace
  • The planning, monitoring and control of projects and consultancy assignments using project management methodologies e.g. PRINCE2, Agile, APM, relevant and scaled to the activity
  • Leading and motivating project teams drawn from across the SCW footprint and from multiple external partners/stakeholders
  • Ensuring effective, high quality, stakeholder management and communications in complex and politically sensitive environments

About us

South Central and West (SCW) is a leading provider of transformation services across health and social care. Through our consultancy service we support NHS organisations and their partners to manage, analyse and improve performance and to transform the way services are provided for the local population. We provide support across the south of England (covering 14,400 square miles and a population of almost 12 million people), as well as running national and regional improvement initiatives.

This is an exciting time for experienced consultancy professionals to join our ambitious and expanding Transformation team in a significant, high-profile, client facing leadership role.

Details

Date posted

06 June 2023

Pay scheme

Agenda for change

Band

Band 8b

Salary

£58,972 to £68,525 a year Per Annum

Contract

Permanent

Working pattern

Full-time

Reference number

891-CSU-7586EB

Job locations

Various Sites

Hybrid/Various

BS1 3NX


Job description

Job responsibilities

The post holder will be responsible for leading the delivery of complex digital transformation programmes, projects and consultancy assignments in a fast paced, frequently changing environment.

The post holder will work with senior customers and stakeholders to implement national policy, which can be over a number of years, leading multiple workstreams and delivery milestones across the whole programmes. The ability to manage senior customer relationships is essential in order to lead programmes through complex change which includes the implementation of changes to government policy and budgets.

Job description

Job responsibilities

The post holder will be responsible for leading the delivery of complex digital transformation programmes, projects and consultancy assignments in a fast paced, frequently changing environment.

The post holder will work with senior customers and stakeholders to implement national policy, which can be over a number of years, leading multiple workstreams and delivery milestones across the whole programmes. The ability to manage senior customer relationships is essential in order to lead programmes through complex change which includes the implementation of changes to government policy and budgets.

Person Specification

Education

Essential

  • Educated to masters level or equivalent level of experience of working at a senior level in specialist area.
  • Evidence of post qualifying and continuing professional development
  • PRINCE 2 Practitioner
  • Managing Successful Programmes (MSP) Practitioner

Desirable

  • Member of relevant professional body

Values & Behaviours

Essential

  • Patient First - Customer Excellence, Aspirational, Collaborative, Insightful, Respectful

Knowledge & Experience

Essential

  • Demonstrable success in the planning and delivery of complex, multi-stakeholder Programmes.
  • Experience of managing and motivating a team and reviewing performance of the individuals.
  • Comprehensive experience of the use of project principles techniques and tools such as Prince 2 and programme management principles using Managing Successful Projects
  • Ability to manage complex budgets, involved in budget setting and working knowledge of financial processes

Desirable

  • A thorough understanding of the health and social care environment and roles and responsibilities within it

Skills & Capabilities

Essential

  • Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders/customers on difficult and controversial issues, and present complex and sensitive information to large and influential groups/customers
  • Negotiate on difficult and controversial issues including performance and change
  • Problem solving skills and ability to respond to sudden unexpected demands
  • Must be able to prioritise own work effectively and be able to direct activities of others.
  • Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales and within financial constraints
  • Understanding of and commitment to equality of opportunity and good working relationships.
  • Experience of researching best practice (globally, private and public sector), interpreting its relevance and processes/ practices which could be implemented successfully to achieve system reform (advising on policy implementation)
  • Demonstrates a strong desire to improve performance and make a difference by focusing on goals.
  • Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly
  • Has a good appreciation of what needs to be undertaken to deliver digital solutions and transformational change to people who will be using them
  • Highly developed interpersonal and communications skills to relate appropriately to staff from all professional disciplines at all levels across all health and social care settings.
Person Specification

Education

Essential

  • Educated to masters level or equivalent level of experience of working at a senior level in specialist area.
  • Evidence of post qualifying and continuing professional development
  • PRINCE 2 Practitioner
  • Managing Successful Programmes (MSP) Practitioner

Desirable

  • Member of relevant professional body

Values & Behaviours

Essential

  • Patient First - Customer Excellence, Aspirational, Collaborative, Insightful, Respectful

Knowledge & Experience

Essential

  • Demonstrable success in the planning and delivery of complex, multi-stakeholder Programmes.
  • Experience of managing and motivating a team and reviewing performance of the individuals.
  • Comprehensive experience of the use of project principles techniques and tools such as Prince 2 and programme management principles using Managing Successful Projects
  • Ability to manage complex budgets, involved in budget setting and working knowledge of financial processes

Desirable

  • A thorough understanding of the health and social care environment and roles and responsibilities within it

Skills & Capabilities

Essential

  • Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders/customers on difficult and controversial issues, and present complex and sensitive information to large and influential groups/customers
  • Negotiate on difficult and controversial issues including performance and change
  • Problem solving skills and ability to respond to sudden unexpected demands
  • Must be able to prioritise own work effectively and be able to direct activities of others.
  • Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales and within financial constraints
  • Understanding of and commitment to equality of opportunity and good working relationships.
  • Experience of researching best practice (globally, private and public sector), interpreting its relevance and processes/ practices which could be implemented successfully to achieve system reform (advising on policy implementation)
  • Demonstrates a strong desire to improve performance and make a difference by focusing on goals.
  • Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly
  • Has a good appreciation of what needs to be undertaken to deliver digital solutions and transformational change to people who will be using them
  • Highly developed interpersonal and communications skills to relate appropriately to staff from all professional disciplines at all levels across all health and social care settings.

Employer details

Employer name

NHS South Central and West Commissioning Support Unit

Address

Various Sites

Hybrid/Various

BS1 3NX


Employer's website

https://www.scwcsu.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

NHS South Central and West Commissioning Support Unit

Address

Various Sites

Hybrid/Various

BS1 3NX


Employer's website

https://www.scwcsu.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Details

Date posted

06 June 2023

Pay scheme

Agenda for change

Band

Band 8b

Salary

£58,972 to £68,525 a year Per Annum

Contract

Permanent

Working pattern

Full-time

Reference number

891-CSU-7586EB

Job locations

Various Sites

Hybrid/Various

BS1 3NX


Supporting documents

Privacy notice

NHS South Central and West Commissioning Support Unit's privacy notice (opens in a new tab)