IT Platform Administrator

NHS Arden and Greater East Midlands Commissioning Support Unit

This job is now closed

Job summary

Job Overview:

As a IT Platform Administrator within the FDP Service Integration team, you'll play a pivotal role in supporting the Federated Data Platform across NHS organisations nationwide. This role requires a proactive approach to managing platform health, responding to alerts, and supporting both internal and external teams. You will be responsible for key administrative, reporting, and monitoring functions critical to the platform's continuous and secure operation, aligning with NHS standards and industry best practices.

Working Conditions

This is a hybrid role based in Leeds, offering the flexibility of working from home most days, with a requirement to attend the office twice weekly.
Permanent position,
37.5 hours per week.

Main duties of the job

Perform technical and operational administration to maintain, support, and configure the FDP platform and associated technologies.
Ensure adherence to IG and security protocols, continuously monitoring platform health and escalating issues as needed.
Contribute to the development and implementation of processes for platform administration, reporting, and monitoring.
Develop dashboards and reporting tools to assess platform performance, usage, and SLA/KPI compliance.
Engage in service improvement activities, aligning platform capabilities with regulatory and organisational demands.
Participate in the testing and impact assessment of platform changes to ensure seamless operational delivery.
Collaborate across the programme and NHS teams, promoting best practices, and contribute to training and guidance development.

About us

The Federated Data Platform:

NHS England's Data and Analytics Directorate is driving the transformation to put patients in control of their data, support clinicians, decision-makers, and researchers with real-time, high-quality data, and empower the NHS Data Community to leverage their skills for high-value opportunities. We pride ourselves on our dedication, creativity, and values-driven approach to improving decision-making across health and care, helping people live healthier, longer lives.

The NHS relies on data every day to manage patient care and plan services, but it is often stored in systems that don't communicate with each other, creating burdens for both patients and staff. The Federated Data Platform connects existing NHS systems, allowing each Trust and Integrated Care Board to manage their own customised version, enhancing data integration and care coordination.

Date posted

09 November 2024

Pay scheme

Agenda for change

Band

Band 7

Salary

£46,148 to £52,809 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

Talent Solutions - FDP

Job locations

Wellington House

Whitehall Rd, Leeds

Leeds

LS1 4AP

Job description

Job responsibilities

Essential Skills & Experience:

Proven experience in technical platform administration within a complex organisational setting.
Demonstrated competence in configuring, monitoring, and maintaining large technology platforms
Experience in business intelligence reporting and working across multiple teams and suppliers.
Familiarity with SaaS/cloud-based technologies and adherence to data protection and security standards.
Ability to provide end-user support and engage effectively with stakeholders across disciplines.

Desirable Experience:

Professional IT or user support experience.
Awareness of ITIL Service Management best practices.
Knowledge of the NHS and complex data analysis.
Familiarity with data platforms and information systems development.

Qualifications:

Degree-level education or equivalent experience in a relevant technical area.

Why Join Us?

This role offers the opportunity to lead meaningful healthcare transformation. Youll be working at the forefront of digital healthcare, shaping the future of data-driven decision-making in the NHS. Your work will directly impact patient care and operational efficiency across your region.

Benefits & Perks:

Band 7 salary range (£46,148 - £52,809 pa), dependent on experience and the number of years you have worked within the NHS.
27 days annual leave (increasing with service) plus bank holidays.
Access to professional development opportunities, with training provided on government-wide platforms.
Support for mental wellness and a commitment to work-life balance.

Next Steps:

We value independent thinking and risk-taking. We believe that every team member should have the opportunity to contribute and share their ideas. Our culture encourages a healthy work-life balance, and we strive to create an enjoyable and supportive working environment.

Visit our website at www.ardengemcsu.nhs.uk to learn more about who we are and apply.

At Arden & GEM CSU, we prioritise making the application process easy and accessible. As an NHS employer, we sometimes hire through NHS Jobs, LinkedIn, or other external job boards. Whether you choose LinkedIns one-click CV submission or prefer to submit an application form via NHS Jobs, every application is valued equally, and the choice of how you apply is yours!

At Arden & GEM, we embrace change and value inclusivity. We recognise that your time is precious and that work-life balance matters. Apply in the way that suits you best - and join us to make a difference!

Please note: We are not currently offering sponsorship for this role