Job summary
We are looking for a talented individual to join the Data Processing and Reporting Unit Projects Team; someone who has a drive and passion in delivering an exemplar service and who would like to progress a career in this profession.
The applicant should possess excellent numerical skills, a methodical approach, a high degree of accuracy in their work and the ability to prioritise work. A working knowledge and use of Microsoft SQL and Excel is essential.
The postholder will be required to provide analytical support and insights to a range of regional stakeholders, regularly engaging in regional and national forums to ensure standardisation and consistency where appropriate. It will include the development of dashboards and adhoc reporting utilising a range of technical tools.
Main duties of the job
The main duties of this role are to provide data and insights, in relation to NHS England Direct Commissioned Services and NHS England Delegated services, to a range of stakeholders. It require a strong technical skill set, including SQL and dashboard development and the ability to confidently liaise with and manage a range of stakeholders.
About us
NHS Arden & GEM supports over 90 customers spanning the entire health and care system including: NHS England (Regions and National Programmes), Integrated Care Systems (ICS), Integrated Care Boards (ICB), Trusts, and Local Authorities. Our people and solutions are not afraid to push the boundaries when playing an integral role in helping customers to meet the challenge of building integrated and sustainable healthcare.
We have over 1000 staff, with offices throughout the Midlands, North, West and South East we cover a core geographic patch that extends to Greater Manchester in the north and Essex in the south. Our services are built on a strong foundation of experienced people who build great relationships, a commitment to NHS values and a thorough understanding of our clients and the challenges they face.
We provide real value to our customers by working at scale, creating the synergies and innovation that ultimately drives improved patient outcomes and makes commissioning resources work harder.
Job description
Job responsibilities
Provides within CSU Data Processing and Reporting Unit (DPRU), for CSU DCBI service, the timely receipt and processing of data and the delivery of central business intelligence products supporting NHS England Direct Commissioning services
Job description
Job responsibilities
Provides within CSU Data Processing and Reporting Unit (DPRU), for CSU DCBI service, the timely receipt and processing of data and the delivery of central business intelligence products supporting NHS England Direct Commissioning services
Person Specification
Experience and Qualifications
Essential
- Educated to degree level or equivalent level of experience of working at a similar level in specialist area - information / data analysis.
- Some experience of working in data analysis roles
- Experience of undertaking analysis of information from a range of sources
Desirable
- Experience and understanding of evaluating and measuring the performance of health services
- Experience working on reports using Microsoft SQL server.
- An understanding of health and social care policy
Skills
Essential
- Good data manipulation & interpretation skills using MS Excel
- Ability to analyse and interpret information, and evaluate issues, and recommend appropriate course of action to address the issues
- Problem solving skills and ability to respond to sudden unexpected demands
- Attention to detail combined with the ability to extract key messages from complex analysis
- Good communicator with excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences
- Skills for nurturing key relationships and maintaining networks
- Problem solving skills and ability to respond to sudden unexpected demands.
- Demonstrate customer relationship and engagement skills.
Desirable
- Ability to take end user requests and provide the analysis and reports they required to a high level of accuracy and necessary detail.
- Good analytical skills using MS SQL Server tools
Knowledge
Essential
- A knowledge of a range of data flows within the NHS
- Knowledge of NHS organisational structures
- Knowledge of Microsoft SQL
- Knowledge of GDPR and implications for patient data
Desirable
- A good understanding of the health and social care environment and roles and responsibilities within it
- Direct Commissioning Identification Rules understanding and experience of applying.
- Knowledge of the National Tariff System
- Knowledge of statistical techniques and their application
- Knowledge of tableau or similar data visualisation tool
Special Aptitudes
Essential
- Excellent interpersonal skills
- Independent thinker who demonstrates good judgement, problem-solving and analytical skills
- An ability to maintain confidentiality and trust
- Used to working in a busy environment, juggling multiple deadlines
- Adaptable, flexible and able to cope with uncertainty and change
- Professional, calm and efficient manner
- Effective organiser
- Demonstrates a strong desire to improve performance and change
- Commitment to continuing professional development.
- Awareness of equality and valuing diversity principles
- Understanding of Confidentiality and Data Protection Act
Desirable
- Ability to work on own initiative and organise own workload without supervision working to tight and often changing timescales
Person Specification
Experience and Qualifications
Essential
- Educated to degree level or equivalent level of experience of working at a similar level in specialist area - information / data analysis.
- Some experience of working in data analysis roles
- Experience of undertaking analysis of information from a range of sources
Desirable
- Experience and understanding of evaluating and measuring the performance of health services
- Experience working on reports using Microsoft SQL server.
- An understanding of health and social care policy
Skills
Essential
- Good data manipulation & interpretation skills using MS Excel
- Ability to analyse and interpret information, and evaluate issues, and recommend appropriate course of action to address the issues
- Problem solving skills and ability to respond to sudden unexpected demands
- Attention to detail combined with the ability to extract key messages from complex analysis
- Good communicator with excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences
- Skills for nurturing key relationships and maintaining networks
- Problem solving skills and ability to respond to sudden unexpected demands.
- Demonstrate customer relationship and engagement skills.
Desirable
- Ability to take end user requests and provide the analysis and reports they required to a high level of accuracy and necessary detail.
- Good analytical skills using MS SQL Server tools
Knowledge
Essential
- A knowledge of a range of data flows within the NHS
- Knowledge of NHS organisational structures
- Knowledge of Microsoft SQL
- Knowledge of GDPR and implications for patient data
Desirable
- A good understanding of the health and social care environment and roles and responsibilities within it
- Direct Commissioning Identification Rules understanding and experience of applying.
- Knowledge of the National Tariff System
- Knowledge of statistical techniques and their application
- Knowledge of tableau or similar data visualisation tool
Special Aptitudes
Essential
- Excellent interpersonal skills
- Independent thinker who demonstrates good judgement, problem-solving and analytical skills
- An ability to maintain confidentiality and trust
- Used to working in a busy environment, juggling multiple deadlines
- Adaptable, flexible and able to cope with uncertainty and change
- Professional, calm and efficient manner
- Effective organiser
- Demonstrates a strong desire to improve performance and change
- Commitment to continuing professional development.
- Awareness of equality and valuing diversity principles
- Understanding of Confidentiality and Data Protection Act
Desirable
- Ability to work on own initiative and organise own workload without supervision working to tight and often changing timescales
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
