Job summary
The role will develop, implement and manage multiple services with the aim of providing effective governance towards project delivery. They will take ownership of PMO services and work with the project and technical teams to ensure any developed processes are successful.The role will support the business in driving transformation through the identification and definition of Programmes of work, and will ensure value for money in planning, and commissioning of these programmes.The post holder will support the management of the implementation of innovation and target operating model projects and programmes for Arden & GEM or Arden & GEM customers.The role will lead cross-disciplinary teams, in order to define, develop and deliver solutions and supporting processes required to meet an agreed set of requirements.
Please note - this roles banding is indicative subject to Evaluation.
Main duties of the job
- A skilled program leader, with experience and expertise in leading and delivering complex change
- Highly organised, methodical, analytical approach to planning and execution
- A dynamic, action orientated style of leadership able to galvanise teams to deliver
- Able to identify and capture best practice and spread knowledge and innovation
- A strong communicator, written and verbal both internal and external stakeholders
- Working with innovation and TOM teams to plan, manage and report on all workstream deliverables
- Ensuring project resources are in place for each of the deliverables within the VP area
- The role will be able to provide key aspects of senior programme management and delivery for the project/programme, including organisation, development, implementation and evaluation of strategy and corporate priorities.
- Ensuring progress reporting, risk and issue management, managing the relevant programme delivery team's business support function, developing and maintaining the team's project or programme scope, PID and plan is delivered and monitored to a high standard.
About us
Arden & GEM is one of the largest Commissioning Support Units in the country. Our customers include more than 60 Integrated Care Boards (ICB), NHS England, local authorities and a range of care providers.
With offices throughout the Midlands, North West and South East we cover a core geographic patch that extends to Greater Manchester in the north and Essex in the south. Our services are built on a strong foundation of experienced people who build great relationships, a commitment to NHS values and a thorough understanding of our clients and the challenges they face.
We provide real value to our customers by working at scale, creating the synergies and innovation that ultimately drives improved patient outcomes and makes commissioning resources work harder.
Our cornerstones are quality, value, innovation and complete customer focus.
Job description
Job responsibilities
- Is required to develop key relationships with a broad range of stakeholders and maintain networks internally and externally
- To work in partnership with others and as part of cross directorate teams to deliver successful outcomes.
- Participate in relevant task groups/work streams and initiatives to provide programme governance, reporting, support with plans and programme advice and expertise
- Close liaison with Finance to develop, agree and monitor Programme budgets
- Link with managers and members of other functions, to address inter-dependencies and ensure alignment between programme components,
- Close liaison with the Marketing and Communications team on marketing activities.
Job description
Job responsibilities
- Is required to develop key relationships with a broad range of stakeholders and maintain networks internally and externally
- To work in partnership with others and as part of cross directorate teams to deliver successful outcomes.
- Participate in relevant task groups/work streams and initiatives to provide programme governance, reporting, support with plans and programme advice and expertise
- Close liaison with Finance to develop, agree and monitor Programme budgets
- Link with managers and members of other functions, to address inter-dependencies and ensure alignment between programme components,
- Close liaison with the Marketing and Communications team on marketing activities.
Person Specification
Education / Training / Qualifications
Essential
- Educated to degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level in specialist area
Desirable
- Educated to Post-graduate degree level in relevant for e.g., Management Studies subject or equivalent level qualification or significant experience of working at a similar level in specialist area
Knowledge and Experience
Essential
- Demonstrated experience of delivering successful transformational or change projects within priority programmes.
- Understanding of the complexity of health and social care systems
- Significant experience of successfully operating in a politically sensitive environment.
- Evidence of continued professional development.
- Demonstrated experience of co-ordinating projects in complex and challenging environments.
- Experience of managing risks and reporting.
- Experience of drafting briefing papers and correspondence at senior management team level.
- Experience of monitoring budgets and business planning processes.
- Understanding of the changes within the NHS - Integrated Care Systems/ Integrated Care Boards/Place/Provider Collaboration and Primary Care Networks.
- Understanding of the change to more collaborative and integrated ways of working as opposed to individual organisational perspective and competition.
- Experience of setting up and implementing internal processes and procedures.
- Comprehensive knowledge of project principles, techniques and tools, such as Agile/Scrum, Prince 2 and Microsoft Project
Desirable
- Demonstrated experience in a Healthcare environment.
Experience of managing a team
Essential
- Experience of managing a team of Project Managers and PMO Support Officers.
- Setting objectives, coaching and motivating team to deliver high quality An ability to maintain confidentiality and trust
Skills / Abilities
Essential
- Ability to prepare detailed briefs in relation to the projects and programmes .
- Ability to analyse very complex issues where material is conflicting and drawn from multiple sources.
- Demonstrated capability to act upon incomplete information, using experience to make inferences and decision making.
- Planning skills demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly.
- Ability to identify and act upon project risks, anticipate issues and create solutions and to resolve problems in relation to project or service delivery.
- Ability to understand a broad range of complex information quickly and making recommendations/facilitating where opinions differ/no obvious solution.
- Numerate and able to understand complex financial issues combined with deep analytical skills.
Experience of monitoring budgets and business planning processes
Essential
- Experience of monitoring and reporting on project and programme budgets
Finance
Essential
- Numerate and able to understand complex financial issues combined with deep analytical skills.
- Experience of setting up and implementing internal processes and procedures.
- Knowledge of Financial Systems e.g. monitoring, budget management, processing invoices and procurement.
Evidence of continued professional development
Essential
- Further training for e.g., PRINCE2 / Managing Successful Programmes / AGILE or significant experience in project management, financial and budgetary management or supporting change management processes.
Strong relationship management skills.
Essential
- Strong relationship management skills An ability to maintain confidentiality and trust.
Communication Skills / Interpersonal Skills
Essential
- Highly competent and managing sensitive information and messages
- Clear communicator with excellent written and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately to a diverse and varied range of audiences consisting of internal and external stakeholders.
- Ability to prepare and produce concise yet insightful communications for dissemination to senior stakeholders and a broad range of stakeholders as required.
- Ability to inform and persuade others
Person Specification
Education / Training / Qualifications
Essential
- Educated to degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level in specialist area
Desirable
- Educated to Post-graduate degree level in relevant for e.g., Management Studies subject or equivalent level qualification or significant experience of working at a similar level in specialist area
Knowledge and Experience
Essential
- Demonstrated experience of delivering successful transformational or change projects within priority programmes.
- Understanding of the complexity of health and social care systems
- Significant experience of successfully operating in a politically sensitive environment.
- Evidence of continued professional development.
- Demonstrated experience of co-ordinating projects in complex and challenging environments.
- Experience of managing risks and reporting.
- Experience of drafting briefing papers and correspondence at senior management team level.
- Experience of monitoring budgets and business planning processes.
- Understanding of the changes within the NHS - Integrated Care Systems/ Integrated Care Boards/Place/Provider Collaboration and Primary Care Networks.
- Understanding of the change to more collaborative and integrated ways of working as opposed to individual organisational perspective and competition.
- Experience of setting up and implementing internal processes and procedures.
- Comprehensive knowledge of project principles, techniques and tools, such as Agile/Scrum, Prince 2 and Microsoft Project
Desirable
- Demonstrated experience in a Healthcare environment.
Experience of managing a team
Essential
- Experience of managing a team of Project Managers and PMO Support Officers.
- Setting objectives, coaching and motivating team to deliver high quality An ability to maintain confidentiality and trust
Skills / Abilities
Essential
- Ability to prepare detailed briefs in relation to the projects and programmes .
- Ability to analyse very complex issues where material is conflicting and drawn from multiple sources.
- Demonstrated capability to act upon incomplete information, using experience to make inferences and decision making.
- Planning skills demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly.
- Ability to identify and act upon project risks, anticipate issues and create solutions and to resolve problems in relation to project or service delivery.
- Ability to understand a broad range of complex information quickly and making recommendations/facilitating where opinions differ/no obvious solution.
- Numerate and able to understand complex financial issues combined with deep analytical skills.
Experience of monitoring budgets and business planning processes
Essential
- Experience of monitoring and reporting on project and programme budgets
Finance
Essential
- Numerate and able to understand complex financial issues combined with deep analytical skills.
- Experience of setting up and implementing internal processes and procedures.
- Knowledge of Financial Systems e.g. monitoring, budget management, processing invoices and procurement.
Evidence of continued professional development
Essential
- Further training for e.g., PRINCE2 / Managing Successful Programmes / AGILE or significant experience in project management, financial and budgetary management or supporting change management processes.
Strong relationship management skills.
Essential
- Strong relationship management skills An ability to maintain confidentiality and trust.
Communication Skills / Interpersonal Skills
Essential
- Highly competent and managing sensitive information and messages
- Clear communicator with excellent written and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately to a diverse and varied range of audiences consisting of internal and external stakeholders.
- Ability to prepare and produce concise yet insightful communications for dissemination to senior stakeholders and a broad range of stakeholders as required.
- Ability to inform and persuade others
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
