Job summary
The Hub Analytics (BI) Team is a team of analysts who provide high quality, insight and analysis to ICB clients across Arden and GEM.
We are looking for experienced Information Analysts to join our Hub Analytics Team, helping Integrated Care Boards to meet their strategic and operational objectives. You will have analytical knowledge, Tableau/visualisation skills, and excellent interpersonal skills, with clear evidence of delivering first class customer service.
Principally remote home working, the successful candidate will form a key part of a dynamic information service, delivering a high quality, responsive and efficient service, supporting customers through the delivery of excellent analysis; visualisation and insight. The successful candidates should expect to work in a fast-paced environment operating to key deadlines and delivering quality results through a well-managed team. In return you will have a unique opportunity to develop your skills and make a genuine contribution within a commercially oriented and forward thinking NHS organisation.
Main duties of the job
The Principal Information Analyst will be responsible for the development of data visualisation tools and products, delivering insight to Arden and GEM CSU ICB customers. This will form a key part in the migration to our new flagship reporting platform, Athena
The team is primarily working from home therefore the ability to work autonomously is essential. There may be some travel required to customer meetings or for team events
About us
Arden & GEM is a leading commissioning support organisation with over 1,000 employees located throughout England. Our people and solutions are not afraid to push the boundaries when playing an integral role in helping customers to meet the challenge of building integrated and sustainable healthcare. In 2019, Investors in People awarded us"We invest in people, silver accreditation".
We deliver a range of transformational solutions, business support and clinical services to customers including: Clinical Commissioning Groups, NHS England, Sustainability and Transformation Partnerships, Integrated Care Systems, NHS Trusts, GP surgeries and local authorities. As a trusted partner for our customers, we work collaboratively with a shared vision of delivering better health outcomes for patients.
We recruit passionate and innovative people, wherever they are in their career, from new starters to experienced professionals. Our diverse service portfolio creates opportunities in a wide range of disciplines from accountancy and project management to data analysis and pharmacy, covering a broad number of roles such as administration, management, specialist and clinical
Job description
Job responsibilities
Develop excellent relationships and support effective communication between all relevant stakeholders both internal and external. Undertake data quality work, monitoring and investigating information variances, working with spokes and providers to actively pursue discrepancies and identify changes in data collection requirements to ensure that consistently high quality and compliant data is available and supplied in an understandable and usable format for analysis. Take a lead role in the reconciliation process between the SUS and SLAM data sets for all relevant contract areas, communicating feedback customers and providers. Maximise the information held within existing data sets, including complex data management and manipulation exploiting their potential in turning information into knowledge. Gather, analyse and interpret complex information, including both quantitative and qualitative, from a wide range of sources taking account of confidentiality and the limitations of the data used. To work with a broad spectrum of information from a wide range of sources presenting complex and sophisticated information in a meaningful way to increase organisational knowledge and enable evidence-based decisions. Ensure that contract, quality and performance analysis is carried out with constant awareness of customer needs, in order to give them the quickest answers to their questions and best value-for-money. Utilise modelling and forecasting techniques to predict future need and demand. Present findings of complex investigation and analysis and recommendations in a clear and intelligible form as presentations or written reports, suitable for a wide range of lay and professional audiences. Give and assist in presentations to audiences of stakeholder staff to aid the audience with understanding of analysis findings. Support and inform the targeting of resources, monitoring, implementation and evaluation in support of contract management by providing high quality support including complex information and analysis, communications and stakeholder management. Participate in relevant meetings e.g. contract management meetings, providing information advice and support where requested. Support the development of new reporting mechanisms, particularly the use of electronic systems and automated reports for the management and provision of regular and routine management information. Work with Arden & GEMs data and development team to create and maintain relevant processes and data quality checks to ensure data remains of high quality for analysis. Ensure high quality information presentation is maintained through sharing knowledge and skills with colleagues, sharing best practices and demonstrate own governance through development of work based procedures/ processes. Ensure all processes are appropriately documented and stored in the designated shared drive. Effectively manage a number of projects simultaneously and prioritise workload appropriately. Keep abreast of related developments as part of ongoing continuous professional development.
Provide relevant and timely specialist advice and guidance on functional and information matters. Work with members of the team and key stakeholder to investigate the causes of any variance from plan/delivery targets and contribute to the implementation of solutions. Support the development of internal and external communications where required by regular contact with the teams, stakeholders and Communications team. Responsible for preparation of correspondence and complex papers, as directed by Manager. Promote the work of the Information Services department within Arden & GEM CSU and beyond.
Job description
Job responsibilities
Develop excellent relationships and support effective communication between all relevant stakeholders both internal and external. Undertake data quality work, monitoring and investigating information variances, working with spokes and providers to actively pursue discrepancies and identify changes in data collection requirements to ensure that consistently high quality and compliant data is available and supplied in an understandable and usable format for analysis. Take a lead role in the reconciliation process between the SUS and SLAM data sets for all relevant contract areas, communicating feedback customers and providers. Maximise the information held within existing data sets, including complex data management and manipulation exploiting their potential in turning information into knowledge. Gather, analyse and interpret complex information, including both quantitative and qualitative, from a wide range of sources taking account of confidentiality and the limitations of the data used. To work with a broad spectrum of information from a wide range of sources presenting complex and sophisticated information in a meaningful way to increase organisational knowledge and enable evidence-based decisions. Ensure that contract, quality and performance analysis is carried out with constant awareness of customer needs, in order to give them the quickest answers to their questions and best value-for-money. Utilise modelling and forecasting techniques to predict future need and demand. Present findings of complex investigation and analysis and recommendations in a clear and intelligible form as presentations or written reports, suitable for a wide range of lay and professional audiences. Give and assist in presentations to audiences of stakeholder staff to aid the audience with understanding of analysis findings. Support and inform the targeting of resources, monitoring, implementation and evaluation in support of contract management by providing high quality support including complex information and analysis, communications and stakeholder management. Participate in relevant meetings e.g. contract management meetings, providing information advice and support where requested. Support the development of new reporting mechanisms, particularly the use of electronic systems and automated reports for the management and provision of regular and routine management information. Work with Arden & GEMs data and development team to create and maintain relevant processes and data quality checks to ensure data remains of high quality for analysis. Ensure high quality information presentation is maintained through sharing knowledge and skills with colleagues, sharing best practices and demonstrate own governance through development of work based procedures/ processes. Ensure all processes are appropriately documented and stored in the designated shared drive. Effectively manage a number of projects simultaneously and prioritise workload appropriately. Keep abreast of related developments as part of ongoing continuous professional development.
Provide relevant and timely specialist advice and guidance on functional and information matters. Work with members of the team and key stakeholder to investigate the causes of any variance from plan/delivery targets and contribute to the implementation of solutions. Support the development of internal and external communications where required by regular contact with the teams, stakeholders and Communications team. Responsible for preparation of correspondence and complex papers, as directed by Manager. Promote the work of the Information Services department within Arden & GEM CSU and beyond.
Person Specification
Education / Training / Qualifications
Essential
- Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area - data science / health economics / statistics / analytics
- Meets requirements of Evidence of relevant continued professional development
Experience
Essential
- Experience of using data and conducting complex analysis
- Experience of communicating the results of complex analysis
- Statistical understanding
- Experience of analysis of health and care data
Desirable
- Experience of using specialist analytical and data management software (e.g. R, Stata, QGIS, SQL)
Skills / Abilities
Essential
- Excellent data manipulation and interpretation skills
- Highly proficient in the use of Excel and SQL
- Problem solving skills and ability to respond to sudden unexpected demands
- Attention to detail combined with the ability to extract key messages from complex analysis
- Clear communicator with excellent writing, report writing and presentation skills
- Skills for nurturing key relationships and maintaining networks
Knowledge
Essential
- Knowledge of NHS data flows
- Understanding of current data protection legislation and information governance
- Knowledge of analytical techniques and methods to support the management of large and complex service delivery systems
Desirable
- A good understanding of the health and social care environment and roles and responsibilities within it
Person Specification
Education / Training / Qualifications
Essential
- Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area - data science / health economics / statistics / analytics
- Meets requirements of Evidence of relevant continued professional development
Experience
Essential
- Experience of using data and conducting complex analysis
- Experience of communicating the results of complex analysis
- Statistical understanding
- Experience of analysis of health and care data
Desirable
- Experience of using specialist analytical and data management software (e.g. R, Stata, QGIS, SQL)
Skills / Abilities
Essential
- Excellent data manipulation and interpretation skills
- Highly proficient in the use of Excel and SQL
- Problem solving skills and ability to respond to sudden unexpected demands
- Attention to detail combined with the ability to extract key messages from complex analysis
- Clear communicator with excellent writing, report writing and presentation skills
- Skills for nurturing key relationships and maintaining networks
Knowledge
Essential
- Knowledge of NHS data flows
- Understanding of current data protection legislation and information governance
- Knowledge of analytical techniques and methods to support the management of large and complex service delivery systems
Desirable
- A good understanding of the health and social care environment and roles and responsibilities within it
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
