Job summary
We are seeking a full time, motivated and experienced Support Administrator to join our team at Midlands and Lancashire Commissioning Support Unit (MLCSU). You will be working as part of a team, supporting the Personalised Healthcare Team with a variety of administrative tasks.
Midlands and Lancashire Commissioning Support Unit recognises the value serving personnel, reservists, veterans, and military families bring to our business and would encourage people from the armed forces community to apply for our vacancies.
This role will be office based and home working until further notice, this may change to full time office base in the future. Office is based in Stoke on Trent.
Main duties of the job
The role will carry with it a varied workload and competing deadlines, so you will be able to use your own initiative and prioritise; although you will have access to relevant supervision and support.
The successful candidate will have experience in Microsoft Office applications and ECDL or equivalent would be desirable. The role will require good written and verbal communication skills and attention to detail is essential for the post.
You will need to be confident, flexible and have good organisational ability with a flexible approach to work.
This is a key position within a changing service and provides a good opportunity for the successful candidate to gain experience and learn new skills.
About us
The NHS is the biggest employer in Europe. It's a world-renowned institution and an exciting place to work, full of challenges and opportunities.
NHS Midlands and Lancashire Commissioning Support Unit (MLCSU)is one of the biggest and best-performing commissioning support units in the country, with among the highest levels of staff and customer satisfaction. We work together as a team of over 1,800 expert staff based across the Midlands and North West to make a difference - for our customers, patients and communities.
Offering a full range of professional services to hospital trusts, local authorities, integrated care systems (ICSs) and other public bodies across the country, our NHS values underpin everything we do.
MLCSU is committed to the process of redeploying at-risk members of our existing workforce to new roles. As such, all job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.
Job description
Job responsibilities
1. To work within the remit of the National Framework for Continuing Healthcare.2. Provide a confidential and sensitive administrative support to the Continuing Healthcare Team.3. Ensure that data systems are kept up to date to allow accurate and detailed reporting capabilities, this could be for internal or external requirements.4. Produce a range of confidential documents, including typing of letters and file notes. Maintain an effective office support system including filing, photocopying and telephone cover.5. Maintain confidentiality of information concerning patients.6. High attention to detail and motivation required to work towards and adhere to challenging deadlines. Ability to prioritise your own workload is critical.7. Cross cover other administrators as required.8. Participate in objective setting and monthly 1:1 meetings with Line Manager and attend all CSU mandatory training and other training relevant to role.9. Take every reasonable opportunity to maintain and improve professional knowledge.10. Work collaboratively with and offering advice to internal and external agencies acrossStaffordshire, deferring to colleagues where necessary.11. The post holder will regularly deal with a range of routine and non-routine administrative tasks as required for an efficient and effective service.
Job description
Job responsibilities
1. To work within the remit of the National Framework for Continuing Healthcare.2. Provide a confidential and sensitive administrative support to the Continuing Healthcare Team.3. Ensure that data systems are kept up to date to allow accurate and detailed reporting capabilities, this could be for internal or external requirements.4. Produce a range of confidential documents, including typing of letters and file notes. Maintain an effective office support system including filing, photocopying and telephone cover.5. Maintain confidentiality of information concerning patients.6. High attention to detail and motivation required to work towards and adhere to challenging deadlines. Ability to prioritise your own workload is critical.7. Cross cover other administrators as required.8. Participate in objective setting and monthly 1:1 meetings with Line Manager and attend all CSU mandatory training and other training relevant to role.9. Take every reasonable opportunity to maintain and improve professional knowledge.10. Work collaboratively with and offering advice to internal and external agencies acrossStaffordshire, deferring to colleagues where necessary.11. The post holder will regularly deal with a range of routine and non-routine administrative tasks as required for an efficient and effective service.
Person Specification
Experience
Essential
- Relevant Administrative experience.
- Be proficient in the use of computer packages including Word Processing
Qualifications
Essential
- Good standard of general education or significant equivalent previous experience.
- Conversant with all components of Microsoft Office
Knowledge
Essential
- Demonstrate the ability to prioritise workload in order to meet deadlines.
Person Specification
Experience
Essential
- Relevant Administrative experience.
- Be proficient in the use of computer packages including Word Processing
Qualifications
Essential
- Good standard of general education or significant equivalent previous experience.
- Conversant with all components of Microsoft Office
Knowledge
Essential
- Demonstrate the ability to prioritise workload in order to meet deadlines.
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
