Job summary
The Strategy Unit is expanding our Business Management Team to support the wider Strategy Unit team, the host CSU and its various teams, with partners and sub-contractors and with clients. We are looking for a Business Manager who will work with the team to ensure the business meets its objectives of being financially secure, well-governed and efficiently organised.
The band offered will be dependent on experience.
Main duties of the job
The Strategy Unit operates through a team of specialists, who provide expert advice and analysis to health and care service clinicians and managers and policy makers/research funders. We do this on a fee for service basis within our own clearly defined ethos and values. Our operating model depends on effective, high quality business management and communications - both internal and external.
The Strategy Unit operates a project-based model of working: we don't have any central NHS funding but earn our income, like any consultancy, from work that clients commission from us.
The Business Manager will take responsibility for day-to-day functions of the Strategy Unit business and administration, working within the Business Management Team (BMT) and reporting to the Senior Business Manager. The role requires substantial engagement with the wider Strategy Unit team, the host CSU and its various teams, with partners and sub-contractors and with clients.
About us
The Strategy Unit is a specialist NHS team, based in Midlands and Lancashire Commissioning Support Unit. We work with NHS and social care organisations, universities, charities, and government organisations to deliver clear thinking and applied analysis that improves decision-making, implementation, and results. Our basic proposition is simple: better evidence, better decisions, better outcomes.
The NHS and its partners face significant challenges, so our services are in high demand. The Strategy Unit covers all its costs through project funding which is driven by need and any surplus is recycled for public benefit. We host the Midlands Decision Support Networkhttps://www.midlandsdecisionsupport.nhs.uk/and the NHS-R Community (https://nhsrcommunity.com/)
For more information about our work including recent and current projects, please visit our website:https://www.strategyunitwm.nhs.uk
Job description
Job responsibilities
- Business Management Team Responsibilities
- Work closely and proactively with the Senior Business Manager to ensure delivery and compliance with key performance indicators
- Welcoming and advising/sign posting visitors, promoting a professional image of the organisation during face to face meetings or through an online presence.
- Co-ordinating a wide variety of internal and external meetings, selecting venues, ensuring all hospitality/ IT requirements are in place
- Processing purchase requisitions for goods and services using in-house systems as required ensuring that correct procedures are utilised when ordering goods and services
- Maintaining effective office systems, making maximum use of technology.
- Maintaining files and records are stored and retrieved appropriately in line with the organisations Records Management Policies
- Undertaking other administrative duties as directed including provision of admin support to other senior managers as required
- Co-ordination of personal annual leave and sickness ensuringarrangements for cover within the BMT Team.
- Display a flexible approach to workload, accommodating both proactive and reactive situations
- Demonstrating an understanding of the organisations budgets and proactively identifying areas where costs could be reduced e.g. through streamlining processes
- Co-ordinate travel and hotel bookings via Redfern system.
- Manage year-end reconciliation of requisitions by chasing suppliers for invoices and liaising with Finance on any requisitions that need accruing
- Communications and engagement
The Strategy Unit maintains an extensive and growing web presence as a shop window but also critically as a way to achieve a degree of our work through publication, whilst operating a growing network with like-minded organisations; we actively seek to promote our brand and build its reputation.
We have a flow of information which we publish on our website and share internally. We also use external resources to improve our communication.
The post-holder will work with our Senior Business Manager and Communications Working Group to maintain our website, produce new content, and promote the Unit across social media.
- Planning and Organisational Responsibilities
- Organise and prioritise own work effectively and work on own initiative to identify areas of improvement across the project, team and organisation
- Demonstrate a clear attention to detail
- Ability to work with limited information and resources, when required
-
- Book and manage venues for events, ensuring the specification suits our business requirements, is within budget and liaise with venue regarding final arrangements
- Prepare and coordinate face to face and online event logistics, speakers, manage attendees lists and communications where appropriate.
- Ability to introduce and facilitate online events and webinars
-
- Observe the provisions of and adhere to all corporate policies and procedures
- Adhere to and uphold the Strategy Units vision and values
- Complete Statutory and Mandatory training as required and any other training courses relevant to the post.Abide by the organisations commitment that all staff will be treated with respect by management, colleagues, patients and visitors and equally staff will treat management, colleagues, patients and visitors with the same level of respect. Staff will be supported to challenge any discriminatory behaviour that may be based on differences in race, disability, language, culture, religion, sexuality, age, and gender or employment status
Selection
We strongly value diversity within our workforce, and recognise that different people bring different perspectives, lived experience, ideas, and culture to the team. This difference brings with it great strengths, including diversity of thought and innovation.
We welcome applications from everyone irrespective of sex, sexual orientation, gender identity, ethnicity, faith and religion, disability, and age. Ethnic minority groups, members of the LGBTQIA+ community, disabled people and religious and faith groups are currently under-represented across the organisation, we would encourage applications from members of these groups.
We also know that everyone has a life outside work, so we're open to discussing flexible working options, provided we can balance your needs with those of our clients.
Please submit your application through the NHS Jobs portal. We recognise that this is not a straightforward process but unfortunately, we cant accept CVs. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process to accommodate your needs, feel free to contact Lorna Crofts (lorna.crofts@nhs.net) who will be happy to support you.
Shortlisting
5th - 7th October
Interview
Thursday 20th October
Contact
If you have any queries relating to specific areas of our work or what its like to work at the Strategy Unit, please get in touch:strategy.unit@nhs.net
Job description
Job responsibilities
- Business Management Team Responsibilities
- Work closely and proactively with the Senior Business Manager to ensure delivery and compliance with key performance indicators
- Welcoming and advising/sign posting visitors, promoting a professional image of the organisation during face to face meetings or through an online presence.
- Co-ordinating a wide variety of internal and external meetings, selecting venues, ensuring all hospitality/ IT requirements are in place
- Processing purchase requisitions for goods and services using in-house systems as required ensuring that correct procedures are utilised when ordering goods and services
- Maintaining effective office systems, making maximum use of technology.
- Maintaining files and records are stored and retrieved appropriately in line with the organisations Records Management Policies
- Undertaking other administrative duties as directed including provision of admin support to other senior managers as required
- Co-ordination of personal annual leave and sickness ensuringarrangements for cover within the BMT Team.
- Display a flexible approach to workload, accommodating both proactive and reactive situations
- Demonstrating an understanding of the organisations budgets and proactively identifying areas where costs could be reduced e.g. through streamlining processes
- Co-ordinate travel and hotel bookings via Redfern system.
- Manage year-end reconciliation of requisitions by chasing suppliers for invoices and liaising with Finance on any requisitions that need accruing
- Communications and engagement
The Strategy Unit maintains an extensive and growing web presence as a shop window but also critically as a way to achieve a degree of our work through publication, whilst operating a growing network with like-minded organisations; we actively seek to promote our brand and build its reputation.
We have a flow of information which we publish on our website and share internally. We also use external resources to improve our communication.
The post-holder will work with our Senior Business Manager and Communications Working Group to maintain our website, produce new content, and promote the Unit across social media.
- Planning and Organisational Responsibilities
- Organise and prioritise own work effectively and work on own initiative to identify areas of improvement across the project, team and organisation
- Demonstrate a clear attention to detail
- Ability to work with limited information and resources, when required
-
- Book and manage venues for events, ensuring the specification suits our business requirements, is within budget and liaise with venue regarding final arrangements
- Prepare and coordinate face to face and online event logistics, speakers, manage attendees lists and communications where appropriate.
- Ability to introduce and facilitate online events and webinars
-
- Observe the provisions of and adhere to all corporate policies and procedures
- Adhere to and uphold the Strategy Units vision and values
- Complete Statutory and Mandatory training as required and any other training courses relevant to the post.Abide by the organisations commitment that all staff will be treated with respect by management, colleagues, patients and visitors and equally staff will treat management, colleagues, patients and visitors with the same level of respect. Staff will be supported to challenge any discriminatory behaviour that may be based on differences in race, disability, language, culture, religion, sexuality, age, and gender or employment status
Selection
We strongly value diversity within our workforce, and recognise that different people bring different perspectives, lived experience, ideas, and culture to the team. This difference brings with it great strengths, including diversity of thought and innovation.
We welcome applications from everyone irrespective of sex, sexual orientation, gender identity, ethnicity, faith and religion, disability, and age. Ethnic minority groups, members of the LGBTQIA+ community, disabled people and religious and faith groups are currently under-represented across the organisation, we would encourage applications from members of these groups.
We also know that everyone has a life outside work, so we're open to discussing flexible working options, provided we can balance your needs with those of our clients.
Please submit your application through the NHS Jobs portal. We recognise that this is not a straightforward process but unfortunately, we cant accept CVs. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process to accommodate your needs, feel free to contact Lorna Crofts (lorna.crofts@nhs.net) who will be happy to support you.
Shortlisting
5th - 7th October
Interview
Thursday 20th October
Contact
If you have any queries relating to specific areas of our work or what its like to work at the Strategy Unit, please get in touch:strategy.unit@nhs.net
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent level of experience of working in business management or relevant environment
Experience
Essential
- Experience with event management e.g venues, attendees etc.
- Ability to use relevant technology to support and facilitate events
- Experience of successfully operating in a team
- Evidence of continued professional development
- Experience of working in a similar business management/administration role
Knowledge
Essential
- Knowledge of project principles, techniques, and tools, such as Prince 2 Foundation
Skills
Essential
- Demonstrated experience of working on multiple projects
- Evidence of setting up, managing, facilitating, and supporting face to face and online events
- IT Skills - proficient in the use of Microsoft software and ability to pick up internal systems quickly
- Ability to time manage your workload and prioritise ad hoc when required.
- Knowledge of financial systems e.g. monitoring budget management, processing invoices and procurement
- Experience of managing risks and reporting
- Awareness and contribution of business case development (Team, SU, MLCSU)
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent level of experience of working in business management or relevant environment
Experience
Essential
- Experience with event management e.g venues, attendees etc.
- Ability to use relevant technology to support and facilitate events
- Experience of successfully operating in a team
- Evidence of continued professional development
- Experience of working in a similar business management/administration role
Knowledge
Essential
- Knowledge of project principles, techniques, and tools, such as Prince 2 Foundation
Skills
Essential
- Demonstrated experience of working on multiple projects
- Evidence of setting up, managing, facilitating, and supporting face to face and online events
- IT Skills - proficient in the use of Microsoft software and ability to pick up internal systems quickly
- Ability to time manage your workload and prioritise ad hoc when required.
- Knowledge of financial systems e.g. monitoring budget management, processing invoices and procurement
- Experience of managing risks and reporting
- Awareness and contribution of business case development (Team, SU, MLCSU)
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
