NHS North Of England Commissioning Support Unit

BIS34 Project Manager

This job is now closed

Job summary

Are you a customer-focused, self-motivated, innovative, ambitious and talented project manager? Are you looking for an exciting opportunity to make a real difference in an influential role?

We are seeking an experienced project manager to join the Digital Transformation & Optimisation team, with a focus on delivering technical IT, systems, and networks projects. The ideal candidate will have a proven track record of delivering complex technical projects. As a Project Manager, you will be responsible for managing multiple projects simultaneously, working with cross-functional teams, stakeholders, and vendors to achieve project goals. Strong leadership, communication, problem-solving, and organisational skills are essential to this role. If you are passionate about using your project management expertise to drive innovation and positive change in the healthcare industry, we encourage you to apply.

We offer hybrid working in this role meaning that the successful candidate can work from a mixture of locations including home, NECS offices and customer locations.

Main duties of the job

This role will be responsible for:

Lead the technical design and implementation of IT, systems, and network projects, ensuring that technical specifications, standards, and best practices are followed.
Work closely with technical teams and stakeholders to gather technical requirements, identify technical dependencies, and define technical solutions that meet project objectives.
Ensure effective testing, quality assurance, and change management practices are followed throughout the project lifecycle.
Work closely with technical vendors and suppliers to ensure that technical solutions meet project requirements and are delivered on time and within budget.
Ensuring that projects are delivered in line with key tolerances of time, budget and quality whilst keeping a key focus on stakeholder/user satisfaction at all times.
Delivering projects in line with agreed governance controls and standard operating procedures.
Provide technical guidance and leadership to project team members, ensuring that team members are effectively contributing to technical deliverables.
Stay up to date with emerging technologies, trends, and best practices in technical IT project management, and apply this knowledge to continuously improve technical project management processes and practices.

About us

At NECS we are very proud to be part of the NHS England family. We are one of the very few truly customer-owned entities within the NHS. We have grown from our roots in the North East to be an NHS business with customers the length and breadth of the UK and further abroad. Our customer base has diversified significantly over this period, and we are now very pleased to be serving NHS providers as well as commissioners, NHSE regions, Local Authorities, General Practices and national NHSE Directorates.

NECS combines specialist skills and expertise with scale and resilience to achieve required results. We combine core NHS values with a sharp focus on customer care and a relentless pursuit of continuous improvement. We very much see ourselves as a key partner in the future success of the healthcare system and we take our share of the responsibility for shaping effective delivery.

Our people are the heart of our organisation. We strive to ensure they feel trusted, valued and empowered. Were passionate about nurturing and developing people. When you join us, we want you to grow, and we offer many opportunities for you to do that as well as an excellent benefits package including generous holidays and pension plus free car parking and access to NHS discounts

Date posted

21 April 2023

Pay scheme

Agenda for change

Band

Band 7

Salary

£41,659 to £47,672 a year

Contract

Permanent

Working pattern

Full-time

Reference number

I9869-BIS34-7818

Job locations

John Snow House

University Science Park

Durham

DH1 3YG

North Of England Commisoning Support

High Force Road

Riverside Park Industrial Estate

Middlesbrough

Cleveland

TS2 1RH

Job description

Job responsibilities

Responsible for supporting the provision of a high quality, efficient and customer focused project management to a broad range of customer groups

Support the achievement of KPIs as defined in service level agreements

Ensure, friendly, courteous and effective communication with customers to ensure their needs are addressed in a professional manner

Maintain and support improvement of overall customer satisfaction

Line management of project team throughout the project lifecycle.

Provide regular progress reports to management, and when required to the Strategic Health Authority and National Performance Monitoring.

Present formal presentations to all members of the trust up to senior management level.

The post holder will be expected to research and investigate opportunities to improve existing services offered to customers and also keep abreast of new solutions and opportunities that would provide benefits to customers.

Attends Project Board and Project Team Meetings on a regular basis and completes all appropriate actions within the set timescales and budget.

Works across organisational boundaries, influencing decisions where appropriate, and

negotiating areas of improvement, seeking agreement and co-operation.

Capacity to understand complex facts or situations requiring analysis and interpretation with the ability to investigate and resolve complex technical issues, where there are a number of options available using established techniques and available resources

The post holder will work to objectives agreed with their line manager but has freedom to act independently to achieve this in their own way, while working within existing professional guidelines.

Conform with the Data Protection Act, Caldicott recommendations and IT security policy

You may be required to undertake any other duties as may be reasonably required of you commensurate with your grade/level within the organisation.

Ensure projects maintain direction so they deliver against the customers ICT strategy.

Manage and control concurrent multiple specialist projects, which impact across clinical and non-clinical areas is a key aspect of the role.

Lead and facilitate the activities of project workstreams within and across multiple projects and ensure work packages are complete within project timescales.

Produce core project documentation, to include: Project Mandates, Project Initiation Document(s) (PID) in line with PRINCE2 methodology and PMO standards.

Please see attached document for more information.