Job responsibilities
The following are the core responsibilities of the Nurse Manager. There may be, on
occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
a. To act as the Infection Prevention Control (IPC) lead, support the Lead Practice Nurse and Nursing Associate with delegated infection control responsibilities and to work to the IPC Policy providing audits, training, support and evidence of compliance to the practice manager
b. To produce the IPC annual statement in conjunction with the practice manager
c. Ensure clinical waste is disposed of appropriately and sharps bins replaced in accordance with the organisations IPC policy
d. Ensure all clinical rooms IPC compliant, are adequately stocked and prepared for each session
e. To assess the needs of patients ensuring the provision of healthcare is appropriate, incorporating evidence-based practice
f. To identify, manage and support patients at risk of developing long-term conditions, preventing adverse effects to patients health
g. As required, to diagnose and manage acute and chronic conditions
h. To implement and evaluate individual treatment plans for chronic disease patients that promote health and wellbeing
i. To oversee the provision of chronic disease clinics, delivering patient care as necessary, referring patients to secondary/specialist care as required
j. As required, to provide routine nursing care to patients in accordance with clinical based evidence, NICE and the NSF e.g. baseline observations and measurements, wound management, venepuncture etc.
k. Undertake cervical screening, ensuring that specimens are recorded and ready for onward transportation.
l. To develop, implement and embed health promotion
m. To deliver opportunistic health promotion where appropriate
n. To prescribe medication for patients in accordance with PGDs and own scope of practice
o. To review patient medications to enhance compliance p. To co-ordinate and implement vaccination programmes for adults and children including the administration of vaccines when required.
q. Administer B12, depo, tetanus, inclisiran, zoladex, flu, covid, shingles, RSV, pneumococcal injections and travel vaccinations
r. To request pathology services and process pathology results as required
s. To maintain accurate clinical records in conjunction with extant legislation
t. To ensure read codes and appropriate clinical templates are used effectively by all members of the nursing team (with appropriate training and sup-port)
u. To ensure the appropriate maintenance and use of chronic disease registers (with appropriate training and support)
v. To ensure compliance with the practice chaperone policy
w. To support the team in dealing with clinical emergencies
x. To recognise, assess and refer patients presenting with mental health needs
y. To support patients in the use of their prescribed medicines or over-the-counter medicines (within own scope of practice)
z. To liaise with external services/agencies to ensure the patient is supported appropriately (vulnerable patients etc.)
aa. To delegate clinical responsibilities appropriately (ensuring safe practice and the task is within the scope of practice of the individual)
bb. To support the clinical team with all safeguarding matters, in accordance with local and national policies
cc. To understand practice and local policies for substance abuse and addictive behaviour, referring patients appropriately
dd. Support the Lead Practice Nurse to co-ordinate, plan and host regular nurse team meetings, including clinical supervision
ee. Support the Lead Practice Nurse Co-ordinate, plan and host weekly team huddles
ff. Take a lead with day-to-day clinical queries and urgent tasks and the overseeing of workload allocation
gg. Manage the planning and implementation of changes within the nursing team, enhancing the provision of services to patients.
hh. Support all members of the nursing team, providing guidance, support and mentorship, ensuring a positive and collaborative culture whilst fostering a supportive and learning focused team culture.
ii. Support the Practice Manager and Lead Practice Nurse with the undertaking of performance development, regular performance reviews, annual appraisals and training needs analysis.
jj. Conduct regular training needs analyses and update skills matrix
kk. Participate in the review of significant events, near-miss events and complaints applying a structured approach, i.e., root cause analysis (RCA
In addition to the primary responsibilities, the Nurse Manager will be requested to:
a. Participate in practice audit as required
b. Participate in local/national initiatives to enhance service delivery and patient care
c. Support and participate in shared learning within the organisation
d. Continually review clinical practices, responding to national policies and initiatives where appropriate
e. Develop and review audit protocols and process for the practice, effectively utilising the audit cycle
f. Develop, review, and implement nursing protocols
g. Support the practice team with the reviewing and implementation of practice
policies and protocols, ensuring conformance to extant legislation
h. Assist with the monitoring and achievement of QOF targets, CQC compliance and service development opportunities.
Generic responsibilities Equality, Diversity and Inclusion
A good attitude and positive action towards Equality Diversity & Inclusion (ED&I) creates an environment where all individuals can achieve their full potential. Creating such an environment is important for three reasons it improves operational effectiveness, it is morally the right thing to do, and it is required by law.
Patients and their families have the right to be treated fairly and be routinely involved in decisions about their treatment and care. They can expect to be treated with dignity and respect and will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion, or belief, sex, or sexual orientation.
Patients have a responsibility to treat other patients and our staff with dignity and respect.
Staff have the right to be treated fairly in recruitment and career progression. Staff can expect to work in an environment where diversity is valued, and equality of opportunity is promoted. Staff will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion, or belief, sex, or sexual orientation. Staff have a responsibility to ensure that they treat our patients and their colleagues with dignity and respect.
Safety, Health, Environment and Fire (SHEF)
This organisation is committed to supporting and promoting opportunities for staff to maintain their health, wellbeing, and safety.
The post holder is to manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients and monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures, and guidelines.
All personnel have a duty to take reasonable care of health and safety at work forthemselves, their team, and others and to cooperate with employers to ensure compliance with health and safety requirements.
All personnel are to comply with the:
Health and Safety at Work Act 1974
Environmental Protection Act 1990 Environment Act 1995 Fire Precautions (workplace) Regulations 1999 Coronavirus Act 2020 Other statutory legislation which may be brought to the post holders attention Confidentiality The organisation is committed to maintaining an outstanding confidential service. Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters pertaining to their care. They do so in confidence and have a right to expect all staff will respect their privacy and maintain confidentiality. It is essential that, if the legal requirements are to be met and the trust of our patients is to be retained, all staff must protect patient information and provide a confidential service. Quality and Continuous Improvement (CI) To preserve and improve the quality of this organisations outputs, all personnel are required to think not only of what they do but how they achieve it. By continually re-examining our processes, we will be able to develop and improve the overall effectiveness of the way we work. The responsibility for this rests with everyone working within the organisation to look for opportunities to improve quality and share good practice and to discuss, highlight and work with the team to create opportunities to improve patient care. North House Surgery continually strives to improve work processes which deliver healthcare with improved results across all areas of our service provision. We promote a culture of continuous improvement where everyone counts, and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care. Staff should interpret national strategies and policies into local implementation strategies that are aligned to the values and culture of general practice. All staff are to contribute to investigations and root cause analyses whilst participating in serious incident investigations and multidisciplinary case reviews.
The post holder will undertake mentorship for team members and disseminate learning and information gained to other team members to share good practice and inform others about current and future developments (e.g., courses and conferences). The post holder will provide an educational role to patients, carers, families, and colleagues in an environment that facilitates learning.
Please see the attached job description in full...
