Job summary
Claypath and University Medical Group
DURHAM
Practice Manager/General Manager
(Full-time/Part-time)
Salary: Depending on experience
This is your chance to join a forward-thinking general practice, and single practice Primary Care Network (PCN), that values innovation, prioritises patient care, and champions development.
Due to the retirement of the current postholder we are seeking an experienced and visionary General Manager to lead our organisation to the next level. The successful candidate will play a pivotal role in ensuring the effective management of the practice, driving growth and sustainability in line with NHS policies and developments.
You will need to have a strong track record of management experience in a healthcare or similarly complex environment, a history of implementing effective systems and managing finances, familiarity with governance, along with excellent interpersonal and team skills. In addition, strong business, organisational, and IT skills will be essential in managing practice/PCN finances and ensuring compliance with General Medical Services (GMS) and Care Quality Commission (CQC) regulations.
Main duties of the job
The General Manager will:
Work closely with GP Partners overseeing compliance with GMS and CQC regulations to deliver outstanding care to patients whilst supporting and leading practice/PCN staff.
Oversee the financial, administrative, human resources, facilities management, and business functions of the practice/PCN with the support of a senior leadership team.
About us
The Claypath and University Medical Group is a well organised, successful, and forward-thinking GMS training practice which operates as a single practice Primary Care Network. The practice has a list size of over 33,500 patients, half of whom are students and staff from the University of Durham. Services delivered by the Claypath and University PCN include Clinical Pharmacy, Podiatry, First Contact Physiotherapy, Social Prescribing, Mental Health, Care Coordination, COVID Vaccination Clinics, Minor Surgery Clinics, Non-Scalpel Vasectomy Surgery as well as a Nurse Associate.
For informal enquiries please contact Tracy Watson (Deputy Manager) on Tel: (0191) 374 6888 or claypath.a83011@nhs.net
Applications to be submitted via on-line application form on NHS Jobs website https://www.jobs.nhs.uk/
Closing date for applications: Friday, 28th February, 2025
Interviews to held on: Friday, 21st March, 2025 (afternoon)
Job description
Job responsibilities
The Administration Team provide support in a variety of areas and are self-managed with a high level of autonomy.
The principal areas of responsibility and required qualities are outlined below. We are seeking, however, a proactive business-savvy leader who actively identifies and pursues new opportunities. The ideal candidate is a go-getter with strong strategic awareness, able to drive growth, forge key partnerships, and optimize performance. They must also demonstrate excellent interpersonal skills, people management experience, financial literacy, and confidence in IM&T.
An understanding of current NHS policy would be helpful, but is not essential. In addition to adapting the practice to meet the demands of providing high quality patient care, the manager will need to ensure that the practice is financially efficient and compliant with all aspects of health and safety and employment legislation.
Alongside the effective day-to-day operational supervisory role, the Partners are looking to appoint a strategic thinking manager to take forward and contribute to the ideas of the practice team. The manager is seen as a key member of the team and will be expected to demonstrate leadership qualities from within the team, achieving goals and targets using a combination of personal involvement, motivation of other staff and delegation. The Partners are aware of the qualities and skills they require to complete their management team. The successful candidate is likely to be a strong individual who is willing and able to take an active role alongside the Partners.
The opportunity for further personal development will be given to develop your skills in line with practice needs. The existing team has established an excellent network of support and collaborative working, and the new manager will be expected to continue to develop these links.
Please see the attached Job Description in Supporting Documents for more information.
Job description
Job responsibilities
The Administration Team provide support in a variety of areas and are self-managed with a high level of autonomy.
The principal areas of responsibility and required qualities are outlined below. We are seeking, however, a proactive business-savvy leader who actively identifies and pursues new opportunities. The ideal candidate is a go-getter with strong strategic awareness, able to drive growth, forge key partnerships, and optimize performance. They must also demonstrate excellent interpersonal skills, people management experience, financial literacy, and confidence in IM&T.
An understanding of current NHS policy would be helpful, but is not essential. In addition to adapting the practice to meet the demands of providing high quality patient care, the manager will need to ensure that the practice is financially efficient and compliant with all aspects of health and safety and employment legislation.
Alongside the effective day-to-day operational supervisory role, the Partners are looking to appoint a strategic thinking manager to take forward and contribute to the ideas of the practice team. The manager is seen as a key member of the team and will be expected to demonstrate leadership qualities from within the team, achieving goals and targets using a combination of personal involvement, motivation of other staff and delegation. The Partners are aware of the qualities and skills they require to complete their management team. The successful candidate is likely to be a strong individual who is willing and able to take an active role alongside the Partners.
The opportunity for further personal development will be given to develop your skills in line with practice needs. The existing team has established an excellent network of support and collaborative working, and the new manager will be expected to continue to develop these links.
Please see the attached Job Description in Supporting Documents for more information.
Person Specification
Qualifications
Essential
- Education to degree level with evidence of a sound education.
- Evidence of a commitment to continuing professional development.
Desirable
- Relevant management qualification.
Experience
Essential
- Strong track record of senior management in a healthcare or other similar complex environment.
- Track record of success at motivating and managing people.
- Track record of working in teams and able to promote a team spirit.
- Financial management experience including understanding of spreadsheets, book-keeping, and accountancy.
- Able to plan well, organised, and approachable, able to make decisions and work to tight timelines.
Desirable
- Understanding of NHS policy.
- Change management experience.
Person Specification
Qualifications
Essential
- Education to degree level with evidence of a sound education.
- Evidence of a commitment to continuing professional development.
Desirable
- Relevant management qualification.
Experience
Essential
- Strong track record of senior management in a healthcare or other similar complex environment.
- Track record of success at motivating and managing people.
- Track record of working in teams and able to promote a team spirit.
- Financial management experience including understanding of spreadsheets, book-keeping, and accountancy.
- Able to plan well, organised, and approachable, able to make decisions and work to tight timelines.
Desirable
- Understanding of NHS policy.
- Change management experience.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
